Mercier Consultancy MD is seeking a dedicated and enthusiastic Swedish Speaking Customer Service Payment Solutions Provider to join our talented team in the stunning landscape of Greece! In this dynamic role, you will provide top-notch customer support to our Swedish-speaking clients, ensuring they have the best experience with our payment solutions.

Key Responsibilities

• Provide excellent customer service to Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about payment solutions, ensuring swift and effective issue resolution.
• Inform clients about available payment options and guide them through our services.
• Maintain accurate records of customer interactions and follow-up actions within our systems.
• Work collaboratively with internal teams to enhance service quality and identify improvement opportunities.
• Stay informed about industry trends and updates in payment processing to assist clients better.

Requirements

Mercier Consultancy MD is thrilled to present a fantastic opportunity for Swedish Speaking Customer Service Representatives at a leading Tech Company, with an exciting chance to work in Greece. This role is perfect for individuals passionate about technology and customer interaction. As a representative, you will support clients in Swedish and provide them with outstanding service related to tech products and services.

Key Responsibilities

• Assist customers with inquiries regarding tech products and services via phone, email, and chat in Swedish.
• Provide detailed product information, troubleshoot issues, and guide customers through technical processes.
• Help customers with order placements, modifications, and track their shipments.
• Resolve customer complaints and ensure a high level of satisfaction throughout their experience.
• Document all customer interactions accurately in the CRM system for follow-up and analysis.
• Collaborate with technical teams to ensure swift resolutions to customer issues.
• Stay updated on the latest technology developments and product offerings to assist customers effectively.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are looking for a visionary Head of SAP Finance Product to bridge the gap between financial strategy and technical execution. In this pivotal role, you will not just "manage" our SAP landscape; you will own it as a Product. You will drive the roadmap for our SAP S/4HANA ecosystem, ensuring it serves as a scalable, automated, and compliant backbone for our rapidly growing Fintech operations in Saudi Arabia.

You will lead a cross-functional team to deliver high-velocity financial innovations while ensuring strict adherence to SAMA (Saudi Central Bank) cybersecurity guidelines and ZATCA Phase 2 e-invoicing integrations.

Key Responsibilities

1. Product Strategy & Roadmap Ownership

Join Our Team!

Are you fluent in Finnish and seeking an exciting opportunity to work remotely in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Finnish Speaking Customer Representative who is open to a paid relocation to beautiful Greece!

This position offers the chance to experience a vibrant culture while making a significant contribution to our customer service team.

Your Role:

• Provide exceptional customer support to Finnish-speaking clients, addressing their inquiries with professionalism and care.
• Communicate through various channels, including phone, email, and chat.
• Get acquainted with our systems to offer efficient and effective service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Finnish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Eager to learn about new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting (remote) opportunity? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative.

This role comes with the fantastic benefit of paid relocation to Greece, allowing you to embrace a vibrant new culture while excelling in customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, handling inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to ensure high-quality service delivery.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is required for effective communication with clients.
• Strong communication skills with a commitment to customer satisfaction.
• Willing to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and eager to take on an exciting (remote) role? At Mercier Consultancy MD, we're looking for a dedicated and enthusiastic Danish Speaking Customer Representative to join our team.

This position includes the fantastic benefit of paid relocation to Greece, offering you the chance to embrace a vibrant lifestyle while providing outstanding customer service.

Your Role:

• Deliver exceptional support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to provide high-quality assistance efficiently.
• Work collaboratively with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is required for effective communication with clients.
• Strong interpersonal and communication skills, focused on customer satisfaction.
• Eagerness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willing to relocate to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Agent with a leading electronics company. This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish-speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.

Responsibilities

• Provide exceptional support to Spanish-speaking customers via phone, email, and chat, answering inquiries related to our electronics products.
• Assist customers with product information, troubleshooting issues, and order management.
• Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.
• Accurately log customer interactions in our CRM system to maintain a high level of service quality.
• Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.
• Stay current on product knowledge and updates to provide informed assistance to clients.

Requirements

About the Role:

Step into a world of wonder at Mercier Consultancy MD as a Danish Customer Service Representative for a leading magical streaming universe! If you have a passion for customer service and a love for enchanting entertainment, this is the role for you.

In this position, you'll be the guiding light for our Danish-speaking customers, helping them navigate the vibrant offerings of the magical streaming platform. You’ll assist them with inquiries, provide solutions, and ensure they have an extraordinary experience every time they engage with our services.

Your Responsibilities:

• Deliver exceptional customer service to Danish-speaking clients by assisting with inquiries related to our magical streaming content.
• Utilize various communication channels, including phone, email, and chat, to provide swift and accurate responses.
• Collaborate with team members and contribute to a supportive team environment.
• Understand and promote the enchanting catalog available on the platform, keeping customers informed about new releases and features.
• Participate in training sessions to enhance your knowledge about the service and develop your customer service skills.

Requirements

Founding Full-Stack Engineer (iOS & Web3)

Location: New York (Hybrid)

Compensation: $170K - $220K

We are building a first-of-its-kind accountability protocol designed to bridge the gap between social coordination and blockchain technology. We are looking for an exceptional Founding Full-Stack Engineer to lead the development of our consumer-facing native iOS application.

In this role, you won't just be executing tickets; you’ll have a "founding-level" seat at the table, working directly with our co-founders (alumni of Apple, Google, Dragonfly, and Arbitrum) to shape the product's DNA. You will be responsible for shipping high-quality, production-ready Swift code and designing the backend infrastructure that makes complex on-chain interactions feel invisible to the end user.

Key Responsibilities:

Mercier Consultancy MD is excited to announce a position for French Support for the Leading Search Engine Machine, offering remote work opportunities from Greece. This role is perfect for individuals who are passionate about technology and customer service, allowing them to assist French-speaking users in navigating and optimizing their experience with our client's search engine products.

Key Responsibilities

• Provide exemplary support to French-speaking users via chat, email, and phone, addressing inquiries and resolving issues related to the search engine.
• Guide customers in understanding the functionalities and features of the search engine machine to enhance their usage.
• Document all interactions and ensure detailed records are maintained for reference and quality assurance.
• Collaborate with technical teams to escalate complex issues and ensure swift resolutions.
• Stay updated on product features, updates, and industry trends to provide informed assistance to users.
• Conduct user training sessions and provide recommendations for optimal use of the search engine machine.

Requirements