Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Founding Engineer

Location: San Francisco, CA (Union Square area)

Employment Type: Full-time

Work Arrangement: On-site

About the Role

Our client, is an applied AI research lab building high-fidelity agent environments and tooling with the bold thesis of becoming the single global workforce supplier of AI employees for the entire global economy. They are currently focused on conquering the frontiers of planning, memory, and "always-on-behavior" for their agents.

As a Founding Engineer, you will have a high-agency role, working directly with the CEO and founding team. Your contributions will go beyond just code, actively shaping the product, culture, and architecture. You must be prepared to ship fast, experiment, and iterate without heavy process.

What You'll Do

Location: New York City

Employment Type: Full-time

Work Arrangement: On-site in NYC office (regular travel, 30-50%, for client engagements)

About the Role

Our client, an AI startup founded by engineers from institutions like Palantir and Citadel, is building the first AI-augmented deep research platform for the financial services industry. They recently raised $7.25 million from backers including founders of OpenAI and DBT.

As a Forward Deployed Software Engineer, you will be the technical architect for their most strategic client relationships at top financial firms. This role embodies the principle of "Forward-Deployed with Product DNA," meaning you embed directly with clients to own their outcomes while simultaneously architecting platform features that serve the entire market. Success is measured by your ability to iterate, deploy, and co-develop competitive advantages in high-stakes research environments.

Key Responsibilities

Director of Engineering

Location: New York, NY

Employment Type: Full-time

Work Arrangement: Hybrid (NYC only)

About the Role

Our client, a global venture builder that empowers founders to launch and scale transformative healthcare companies, is seeking an ambitious, product-minded Director of Engineering. The client is deeply dedicated to launching AI-native healthcare ventures.

In this senior technical leadership role, you will be responsible for originating, leading, and delivering on critical 0-to-1 agentic development projects across the company. You'll act as a technologist-investor, redefining how AI startups are built in healthcare by leveraging the client's dense repository of healthtech venture knowledge.

What You’ll Do

AHOY is looking for an enthusiastic HR Intern!

Join our HR team as an intern and gain practical experience in various HR functions within a thriving and supportive organization. This internship will provide you with valuable insights into the recruitment process, employee engagement, and overall HR operations. It's a fantastic opportunity for individuals eager to kickstart their careers in Human Resources.

Key Responsibilities:

• Assist in the recruitment process, including posting job ads, screening resumes, and scheduling interviews.
• Support the onboarding process for new employees by preparing orientation materials and coordinating training sessions.
• Help maintain employee records and ensure data accuracy in the HRIS.
• Participate in employee engagement initiatives and activities.
• Conduct research on best practices in HR and contribute to ongoing projects.
• Support the HR team with administrative tasks, including filing, data entry, and reporting.
• Attend team meetings and provide input on HR programs and initiatives.

Requirements

Who Should Apply?

We are looking for candidates who meet the following qualifications:

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Data Scientist for one of our partner organizations in KSA on a 1-year contract, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Location: San Francisco, CA (Near Salesforce Tower) Employment Type: Full-time On-site: 5 days a week in-person

About the Role

Our client is an AI startup building foam, a cutting-edge tool designed to be the highest-signal solution for solving software bugs. They've raised $2.4M from notable investors and are focused on making engineering jobs more engaging by automating the debugging process.

They are seeking a Full Stack Product Engineer—a generalist who is comfortable wearing all the hats. In addition to classical full-stack work (from CSS to the database level), you will be expected to increase the general intelligence of the platform by designing and implementing cutting-edge AI product features.

What You'll Do

Location: San Francisco, CA (On-site) or Bangalore, India

Employment Type: Full-time

About the Role

Our client is an innovative AI startup with $6.88 million in funding, dedicated to helping people land their dream jobs with tools like AI Interview Copilot and Mock Interviews. They are seeking a Founding Fullstack Engineer to build their next generation of consumer and business-facing products. This is a high-autonomy role for a strong builder who is comfortable writing scalable business logic on the backend and driving elegant frontend solutions, with a strong emphasis on leveraging AI, LLMs, and agent systems.

This role demands a high degree of independent technical decision-making and ownership across the entire product lifecycle.

What You'll Do

Location: New York City (Near Grand Central Station)

Employment Type: Full-time

Work Arrangement: Hybrid (3-5 days per week in-person)

About the Role

Our client, a rapidly growing AI startup with a mission to reinvent the $80B+ market research industry, is looking for a Member of Technical Staff (ML/AI Focus). The client's platform acts as an AI qualitative researcher, transforming customer interviews into quantitative insights. You'll work closely with a founding team of former Lyft and Ro executives to pioneer the intersection of AI and user research.

This is a foundational role where you will architect the core AI infrastructure and be critical to their mission of merging qualitative and quantitative research.

What You'll Own

In your first year, you will:

• Own the development of synthetic user capabilities.
• Design scalable AI pipelines to handle thousands of user interviews.
• Explore and execute model fine-tuning opportunities for interview analysis and insight generation.
• Be responsible for building cutting-edge AI systems that power the platform's core differentiator.

Requirements

Location: Palo Alto, CA

Employment Type: Full-time

On-site: 5 days/week in-office

About the Role

Our client, an AI company focused on dramatically accelerating semiconductor design, is seeking a world-class ML leader to architect and own their entire AI roadmap. They are solving the critical problem of exponentially increasing chip design costs by providing an integrated AI agent and code editor workflow to make silicon engineers 4x more productive. This is a foundational role where you will define the technical trajectory across the platform, including code generation, reinforcement learning, and layout optimization.

This position requires a deep, hands-on expert who can lead a growing ML team while actively contributing to the technical work.

Responsibilities