We are seeking on behalf of our client, a highly motivated and strategic Social Media and Influencer Manager to lead the strategy, execution, and performance of the Marketing Division’s social media initiatives. The role will also manage the Group’s social media activities, ensuring brand consistency, quality, and alignment with the overall marketing and employer branding strategy. 

KEY RESPONSIBILITIES:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. 

Key Accountabilities

Product Strategy & Roadmap

• Define and own the product vision, strategy, and roadmap.
• Identify market opportunities and drive product-market fit.
• Set product success metrics and monitor performance.

Product Delivery

The Project (Field) Engineer will deliver assigned work packages with attention to detail, participating in their allocated team for the successful execution of project or tender.

The Project (Field) Engineers are expected to:

·     Pursue innovation and improvement in engineering & design practices.

·     Pursue the concept of 'Design for safety, function and practicality / economy of fabrication', in accordance with the DOF Engineering Manual, project BoD, Client expectations, budget and schedule.

·     Understand and apply industry codes / standards required to support specific project or tendering requirements

- including AS / DNV / API / IMCA / AISC etc.

·     Ensure all technical deliverables are concise, legible, accurate and in compliance with DOF standards & templates.

·     Ensure all work is completed in accordance with the DOF Engineering Manual.

Requirements

TASKS AND RESPONSIBILITIES

Key Tasks:

Project (Field) Engineers are expected to carry out the following work tasks:

·     Assemble and review all design inputs required to support specific project or tendering works.

·     Own and be responsible for delivery of discrete work packages as allocated by your functional and administrative managers, on time and in budget

Senior Infrastructure Software Engineer

Location: Hybrid in Miami, Florida

Compensation: $200,000 - $250,000 (Base Salary) + Competitive Equity

We are the world's leading AI medical information platform, backed by top-tier investors and trusted by healthcare professionals at over 10,000 care centers worldwide. Our mission-critical platform powers medical AI used by healthcare providers globally. We are seeking a Senior Infrastructure Software Engineer to architect and scale our infrastructure ecosystem in a demanding, rapid-iteration environment.

As a key member of the Core Engineering team, you will have significant autonomy to make architectural decisions and drive initiatives across service reliability, data pipelines, and security for our large-scale medical AI platform.

Responsibilities:

Product Engineer

Location: Hybrid in New York (Flatiron) or Boston, MA

Compensation: $160,000 - $225,000 (Base Salary) + Competitive Equity

We are a well-funded, AI-first medical practice backed by over $35M from top-tier VC firms. Our mission is to define the future of human + AI collaborative care models by building a platform that automates across the entire clinical stack. We are seeking a talented, driven Product Engineer to take significant ownership over our product and help scale our engineering organization as we serve hundreds of thousands of patients nationwide.

This is a high-impact, hybrid role where you will be at the intersection of full-stack development, data infrastructure, and AI tooling. You will work cross-functionally with product, clinical, and commercial teams to integrate our platform with prominent healthcare organizations.

What you’ll be working on:

Frontend Deployed Engineer

Location: Williamsburg, Brooklyn, NY (100% On-site)

Compensation: $170,000 - $230,000 (Base Salary) + Equity

We are a high-growth, venture-backed startup solving a core pain point for software companies: making APIs easy to use and well-documented. Our product is inspired by internal tooling seen at industry leaders, enabling businesses to offer "Stripe-level" SDKs (client libraries) and Docs for their REST APIs. We are seeking an ambitious Frontend Deployed Engineer to partner directly with our fast-growing tech customers, helping us scale the company from $1M to $10M ARR.

This is a high-impact role at the critical intersection of engineering and customer success, ideal for individuals with entrepreneurial goals. You'll be the primary technical face to our customers, driving both product solutions and our strategic roadmap.

In this role, you will:

Our client is looking to add a Partner Manager to their team of digital marketing experts. In thir fast-growing environment, external partnerships are an important channel for our client. As they further expand and grow their business in different markets throughout Europe, the role of these partnerships is more important than ever before. Therefore, we are looking for someone who thrives on relationship building and has a sharp eye for making contact with relevant parties. If you recognize yourself in this, this company might be looking for you!

• Manage and grow existing and new partnerships.
• Structure, negotiate, and manage partner contracts.
• Build and execute the partner strategy with best-in-class analytics.
• Ensure that they are connected everywhere and with everyone; there is no party in the market that is not on their radar.
• Serve as the first point of contact for all external relationships.
• Work closely with the head of marketing and other stakeholders to gather feedback and prioritize opportunities within and outside of your role.

Requirements

Please note that the position is based in Sofia, Bulgaria. Relocation package is included for candidates applying from outside of Bulgaria.

Join our client in Bulgaria as a Finnish-speaking Customer Service Agent for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. Our client is seeking professionals with strong communication skills to help users maximize their product experience.

Key Responsibilities:

• Deliver professional support for our client's products and services, maintaining a stellar customer satisfaction rate 
• Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our client's customers
• Engage customers through multiple channels, including phone, email and chat
• Resolve customer inquiries within agreed SLAs, using our client's comprehensive knowledge base and established protocols 
• Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores 
• Collaborate with team members to share best practices and contribute to the knowledge base 
• Participate in ongoing training and stay updated on product knowledge and industry trends

Requirements

What You'll Need:

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch Speaking Technical Support Representative, with paid relocation to the beautiful city of Sofia, Bulgaria. This role is perfect for individuals who possess strong technical skills and a passion for solving problems while assisting Dutch-speaking customers with their technical inquiries. Join our dedicated team and help us provide exceptional support and solutions to our valued clients.

Key Responsibilities

• Provide first-class technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve technical issues related to products and services efficiently.
• Guide customers through problem-solving steps in a clear and understandable manner.
• Document technical issues and customer interactions accurately in our CRM system.
• Collaborate with product development and technical teams to escalate and resolve complex issues.
• Keep up-to-date with the latest product knowledge, software updates, and industry trends to enhance support quality.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Front Office Technical Advisor, with the exciting opportunity of paid relocation to Sofia. This role is ideal for individuals who are passionate about customer service and possess a knack for technical problem-solving. As a Front Office Technical Advisor, you will serve as the primary point of contact for our Dutch-speaking clients, helping them navigate various technical challenges and providing comprehensive support.

Key Responsibilities

• Deliver outstanding technical assistance to Dutch-speaking customers through various communication channels including phone, email, and chat.
• Identify and resolve technical issues promptly, ensuring customer satisfaction at every interaction.
• Effectively document customer interactions and resolutions within our CRM system, maintaining accurate records.
• Collaborate with team members and escalate complex issues to the appropriate departments.
• Stay updated on product knowledge and technical advancements to provide knowledgeable support.
• Build rapport and foster long-term relationships with clients through excellent service and follow-up.

Requirements