Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Ride-Sharing Platform based in Bulgaria. This role is perfect for individuals who are enthusiastic about providing excellent customer support and are ready to assist users with their ride-sharing needs. As a part of our customer service team, you will communicate effectively with customers in Dutch to ensure a seamless experience.

Key Responsibilities

• Respond to customer inquiries related to ride-sharing services, account management, and app functionality via phone, email, and chat in Dutch.
• Assist users with trip-related issues, fare calculations, and driver-related questions.
• Resolve customer complaints promptly, ensuring a positive experience for all users.
• Document interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with other departments to address customer needs and enhance service delivery.
• Stay informed about platform updates and changes to provide accurate information to customers.

Requirements

Join Mercier Consultancy MD for an exciting opportunity to work in Greece with a fully paid relocation package! We are looking for motivated individuals who speak Slovenian to become part of our team. This role invites you to experience the rich culture of Greece while applying your skills in a vibrant and supportive work environment.

Key Responsibilities

• Provide comprehensive support and assistance in Slovenian through various communication channels, including phone, email, and chat.
• Assist clients with inquiries related to services, products, and account management.
• Document and track customer interactions and resolutions in our CRM system for quality and compliance purposes.
• Address and resolve customer complaints and issues in a timely and professional manner.
• Collaborate with team members and departments to improve customer experience and streamline workflows.
• Stay informed about product offerings and company updates to provide customers with accurate information.

Requirements

Mercier Consultancy MD is thrilled to present exciting job opportunities for Hungarian speakers looking to work in Greece! We offer a fully paid relocation package, making your transition smooth and hassle-free. Join our diverse team and leverage your language skills while enjoying the beautiful culture and lifestyle Greece has to offer.

Key Responsibilities

• Provide exceptional support to Hungarian-speaking clients across various platforms, including phone, email, and chat.
• Assist customers with inquiries, troubleshooting, and guidance regarding our services and products.
• Document customer interactions accurately in our CRM system for quality assurance and future reference.
• Work collaboratively with different departments to ensure customer satisfaction and resolve issues effectively.
• Keep up-to-date with our products, services, and promotions to provide the best possible customer experience.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Hebrew Speaking job opportunities in Greece, complete with a fully paid relocation package! If you are fluent in Hebrew and looking for a chance to work in a vibrant environment while experiencing the beauty of Greece, this is the perfect position for you. You'll be part of a diverse team where your language skills will be essential for providing exceptional service.

Key Responsibilities

• Engage with Hebrew-speaking clients through various communication channels, including phone, email, and chat.
• Assist clients with inquiries, provide information about products and services, and ensure a smooth customer experience.
• Handle customer complaints and questions effectively, working to resolve issues in a timely manner.
• Document and maintain accurate records of client interactions in our CRM system.
• Collaborate with internal teams to improve service delivery and respond to client needs efficiently.
• Stay updated on company offerings and industry trends to provide clients with the best options available.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Estonian-speaking professionals looking to work in Greece! We offer a fully paid relocation package, making it easy for you to start your new adventure. As part of our team, you will engage with clients across various industries, providing outstanding support and services tailored to their needs.

Key Responsibilities

• Provide excellent customer service in Estonian through multiple communication channels, including phone, email, and chat.
• Assist clients with inquiries, issues, and requests, ensuring a seamless and satisfying experience.
• Document all interactions and maintain accurate records in our CRM system.
• Collaborate with cross-functional teams to address and resolve customer concerns effectively.
• Stay informed about company products, services, and promotions to offer informed assistance.
• Adapt to feedback and continuously improve service delivery based on customer needs.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking professionals looking to work in Greece! We offer a fully paid relocation package to help you make the move smoothly. In this role, you will engage with Czech-speaking clients, providing outstanding customer support and making their experience exceptional while living in a vibrant environment.

Key Responsibilities

• Provide high-quality customer service in Czech via various channels, including phone, email, and chat.
• Assist clients with inquiries regarding products, services, and account management.
• Document and maintain accurate records of all customer interactions within our CRM system.
• Troubleshoot and resolve customer issues, ensuring a high level of satisfaction.
• Work collaboratively with other teams to escalate and address complex customer concerns.
• Stay updated on product offerings, company policies, and industry trends to provide informed assistance to clients.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Inside Sales Manager, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you'll do:

Mercier Consultancy MD is thrilled to announce several exciting opportunities for Danish speakers looking to work in Greece! We are offering fully paid relocation packages to ensure a smooth transition to beautiful Greece. As part of our diverse team, you will engage with Danish-speaking customers, helping them with various inquiries and providing top-notch service to enhance their experience.

Key Responsibilities

• Provide excellent customer service to Danish-speaking clients through phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Document customer interactions accurately in our CRM system for efficient follow-up.
• Troubleshoot and resolve customer issues while ensuring satisfaction.
• Collaborate with internal teams to identify solutions and improve customer experience.
• Stay updated on company services, promotions, and product knowledge to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to present a fantastic opportunity for German Speaking Customer Service Representatives working for a prominent Telecommunications Company in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in German, helping them navigate their telecommunications needs while experiencing the beautiful culture of Greece.

Key Responsibilities

• Address customer inquiries related to telecommunications services, plans, and technical support through phone, email, and live chat in German.
• Assist customers with account management, billing questions, and service modifications.
• Guide clients through product features and troubleshooting technical issues effectively.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with technical teams to resolve complex customer issues promptly.
• Stay updated on telecommunications trends, products, and services to deliver knowledgeable support.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
• Provide detailed information about product features, warranties, and service options.
• Assist customers with product selection, order processing, and tracking shipments.
• Resolve any client issues, complaints, or technical questions swiftly and efficiently.
• Document all customer interactions accurately in the CRM system for follow-up and tracking.
• Collaborate with technical support and sales teams to ensure comprehensive service delivery.
• Stay informed about the latest product developments and trends in the premium appliance market.

Requirements