Mercier Consultancy MD is seeking a dedicated and enthusiastic Swedish Speaking Customer Service Payment Solutions Provider to join our talented team in the stunning landscape of Greece! In this dynamic role, you will provide top-notch customer support to our Swedish-speaking clients, ensuring they have the best experience with our payment solutions.

Key Responsibilities

• Provide excellent customer service to Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about payment solutions, ensuring swift and effective issue resolution.
• Inform clients about available payment options and guide them through our services.
• Maintain accurate records of customer interactions and follow-up actions within our systems.
• Work collaboratively with internal teams to enhance service quality and identify improvement opportunities.
• Stay informed about industry trends and updates in payment processing to assist clients better.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Outbound Sales Agent for Eneco! This remote position based in Greece offers an exciting opportunity to work with one of the leading energy companies in the Netherlands. In this role, you will engage with potential customers to promote Eneco's services and solutions, helping them transition to sustainable energy options.

Key Responsibilities

• Make outbound calls to Dutch-speaking prospects to inform them about Eneco’s products and services.
• Utilize persuasive communication skills to effectively sell energy solutions and convert leads into loyal customers.
• Achieve quarterly sales targets by consistently following up on leads and managing the sales cycle.
• Maintain an accurate record of customer interactions and sales activity using our CRM system.
• Work collaboratively with the marketing team to refine outreach strategies and enhance lead generation efforts.
• Deliver exceptional customer service to ensure client satisfaction while addressing inquiries and resolving issues as needed.
• Stay informed about Eneco’s offerings and industry trends to effectively communicate value propositions to potential clients.

Requirements

About the Job

Excelya is seeking a Clinical Trial Assistant to join our dedicated team in revolutionizing the clinical research landscape. Our core values—Audacity, Care, and Energy—guide our mission to provide innovative solutions that make a difference in patient care and clinical outcomes. As a Clinical Trial Assistant, you will play a pivotal role in support of our clinical trials, helping ensure they run smoothly and efficiently.

Main Responsibilities

Mercier Consultancy MD is thrilled to present an incredible opportunity for German Speaking Customer Service Representatives for Online Services, based in beautiful Greece. This role is perfect for individuals who are passionate about providing exceptional customer service in the digital landscape. As a representative, you will assist clients with their inquiries related to online services while enjoying the vibrant culture and lifestyle in Greece.

Key Responsibilities

• Manage customer inquiries concerning online services, including account access, billing questions, and service features via phone, email, and live chat in German.
• Provide clear and helpful information to customers about our online products and services.
• Assist customers with troubleshooting issues and guide them through the resolution process.
• Document all customer interactions accurately in the CRM system for tracking and follow-up purposes.
• Collaborate with internal teams to ensure customer feedback and issues are addressed promptly.
• Stay updated on the latest trends and features in online services to provide the best possible support.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are looking for a visionary Head of SAP Finance Product to bridge the gap between financial strategy and technical execution. In this pivotal role, you will not just "manage" our SAP landscape; you will own it as a Product. You will drive the roadmap for our SAP S/4HANA ecosystem, ensuring it serves as a scalable, automated, and compliant backbone for our rapidly growing Fintech operations in Saudi Arabia.

You will lead a cross-functional team to deliver high-velocity financial innovations while ensuring strict adherence to SAMA (Saudi Central Bank) cybersecurity guidelines and ZATCA Phase 2 e-invoicing integrations.

Key Responsibilities

1. Product Strategy & Roadmap Ownership

Mercier Consultancy MD is pleased to present an exciting opportunity for a Spanish Speaking Agent to join an innovative Online Bank, with the ability to work from the beautiful country of Greece. We are searching for motivated individuals who are enthusiastic about providing top-notch customer support and possess a strong understanding of banking products and services. In this role, you will interact with Spanish-speaking clients, helping them navigate their banking inquiries and providing expert financial guidance.

Key Responsibilities

• Assist Spanish-speaking clients with their banking inquiries, including account management, transactions, and product information.
• Provide clarity on the features and benefits of various banking products, including savings accounts, loans, and investment options.
• Support clients through the online banking platform, addressing any technical issues they may encounter.
• Document customer interactions and ensure that all information is accurately recorded in the CRM system.
• Collaborate with internal teams to resolve client concerns and improve service delivery.
• Stay updated on banking regulations and financial product offerings to provide well-informed advice.

Requirements

Mercier Consultancy MD is seeking a dynamic Spanish Business Development Sales Representative to join our vibrant team in Greece. This position is tailored for driven individuals looking to expand their career in sales while targeting Spanish-speaking markets. As a vital player in our business development team, you will be instrumental in identifying growth opportunities and fostering relationships with new clients.

Key Responsibilities

• Identify and pursue new business opportunities through lead generation and proactive outreach in Spanish-speaking markets.
• Engage and consult with prospective clients to understand their needs and present our services effectively.
• Develop and maintain strong, long-lasting relationships with clients through excellent customer service.
• Conduct comprehensive market research to stay updated on industry trends and competitive landscape.
• Prepare compelling proposals and presentations to close business deals.
• Work closely with internal teams to enhance service offerings and ensure client satisfaction.
• Set and achieve personal sales targets while contributing to the broader goals of the company.

Requirements

Mercier Consultancy MD is looking for a dynamic Italian Speaking Customer Agent to join our team in Greece, providing support for a leading FinTech company. If you are passionate about finance and technology, and love helping people, this is the perfect opportunity for you. As a Customer Agent, you will assist our Italian-speaking clients with inquiries regarding our financial products and services, ensuring they have a seamless experience.

Key Responsibilities

• Deliver exceptional customer support in Italian through various communication channels including phone, email, and chat.
• Guide customers through financial service inquiries, product features, and technical assistance.
• Maintain accurate records of customer interactions in our CRM system.
• Effectively resolve customer issues while striving for high satisfaction rates.
• Collaborate with cross-functional teams to enhance customer experience and process efficiency.
• Stay informed of industry trends and regulatory changes in the FinTech landscape.

Requirements

Mercier Consultancy is seeking an experienced and dynamic Area Sales Manager specializing in the Marine and/or Offshore sectors. This role is critical in driving business growth and expanding our market presence in these industries. As the Area Sales Manager, you will be responsible for developing and executing sales strategies that align with our corporate objectives while building strong relationships with key clients.

Key Responsibilities

• Identify and develop new business opportunities within the Marine and Offshore sectors.
• Build and maintain strong relationships with existing and potential clients to ensure repeat business and customer satisfaction.
• Conduct market analysis to understand industry trends and competitor activities, and adjust sales strategies accordingly.
• Create and implement sales plans to achieve targeted revenue and profitability goals.
• Collaborate closely with cross-functional teams, including marketing and engineering, to ensure aligned objectives.
• Prepare and present sales forecasts, reports, and proposals to management and stakeholders.
• Represent the company at industry events, conferences, and trade shows to enhance market presence.

Requirements

Embark on an exciting career journey with Mercier Consultancy MD as a Junior Recruiter. We are eagerly seeking Norwegian speakers who are ready to take their first step into the world of recruitment. The great news? You don't need any prior experience to apply! With our paid relocation package, you will have the opportunity to work in a vibrant environment while exploring a new culture.

Your Role:

• Assist in the recruitment process, focusing on sourcing and screening candidates to find the best talent.
• Conduct preliminary interviews to assess applicants' qualifications and cultural fit for our clients.
• Work alongside senior recruiters and hiring managers to understand specific hiring needs and job requirements.
• Acquire hands-on experience with recruitment technologies and strategies as you learn the ins and outs of talent acquisition.
• Facilitate a positive candidate experience by offering support and guidance throughout the recruitment process.
• Engage in team meetings to contribute ideas and collaborate on innovative recruitment methods.
• Take advantage of continuous training opportunities to sharpen your skills and knowledge in the recruitment landscape.

Requirements