Mercier Consultancy MD is excited to present a career opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are tech-savvy and enjoy helping customers solve their IT-related queries. As a customer service representative, you will engage with clients in Slovak, providing assistance, troubleshooting support, and enhancing their experience with our IT solutions.

Key Responsibilities

• Respond to customer inquiries about IT products and services via phone, email, and chat in Slovak.
• Assist customers in troubleshooting technical issues, offering clear and effective solutions.
• Provide information on product features, installation processes, and software updates.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with IT teams to escalate technical issues that require specialized knowledge.
• Stay updated on the latest technology trends and company offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Latvian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are passionate about technology and dedicated to providing excellent customer support. As a representative, you will engage with clients in Latvian, assisting them with technical inquiries and ensuring they receive the highest level of service.

Key Responsibilities

• Manage customer inquiries related to IT products, services, and support via phone, email, and chat in Latvian.
• Provide troubleshooting assistance, technical support, and guidance on product usage.
• Assist customers with account management, service inquiries, and billing questions.
• Resolve customer complaints and technical issues in a timely and constructive manner.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to ensure efficient service delivery and issue resolution.
• Stay updated on industry trends, product features, and enhancements to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in navigating IT solutions and services while ensuring a seamless experience in Swedish.

Key Responsibilities

• Handle customer inquiries related to IT services, software, and hardware troubleshooting via phone, email, and live chat in Swedish.
• Assist customers with account management, service activation, and technical support while providing clear and accurate information.
• Educate customers about new products, services, and updates within the IT sector.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to address customer needs and streamline service delivery.
• Stay informed about IT trends, products, and company offerings to provide the most relevant information to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Finnish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for tech-savvy individuals who are passionate about helping customers with their IT-related inquiries and support needs. As part of our dedicated team, you will provide exceptional service in Finnish while guiding clients through their technical challenges.

Key Responsibilities

• Handle customer inquiries related to IT products, services, and technical support via phone, email, and chat in Finnish.
• Assist customers in troubleshooting software and hardware issues, providing clear guidance and solutions.
• Educate clients on product features, updates, and effective usage of IT solutions.
• Document customer interactions accurately and track issues to resolution.
• Collaborate with technical teams to escalate and resolve complex issues.
• Stay updated on the latest IT industry trends and product information to enhance customer service.

Requirements

Company Profile
AHOY is a dynamic venture studio based in the vibrant city of Dubai. Our passion lies in harnessing cutting-edge technology to drive innovation and empower businesses across diverse industries. With a focus on excellence and a commitment to delivering exceptional solutions, we serve as a trusted partner for companies aiming to thrive in today's digital landscape. From web and mobile app development to product prototyping and data processing automation, AHOY offers a comprehensive suite of services tailored to meet the evolving needs of businesses worldwide. Join us as we shape the future of technology and create impactful solutions that drive success for our clients.

Position Overview
AHOY is seeking a motivated and customer-focused Female Technical Support professional to join our support team. In this role, you will be the first point of contact for our clients, addressing their technical queries and providing solutions to enhance their experience with our services. Your strong communication skills and technical expertise will play a key role in ensuring client satisfaction.

Requirements

InfyStrat is seeking a detail-oriented Software Tester to join our quality assurance team. In this role, you will be responsible for validating the functionality and performance of our software applications through comprehensive testing practices. You will work closely with developers and project managers to design and execute test cases, identify defects, and ensure that our software meets the highest quality standards. The ideal candidate will possess a strong understanding of software testing principles, excellent problem-solving skills, and a commitment to delivering high-quality results. At InfyStrat, we prioritize quality and customer satisfaction, and your role will be crucial in helping us achieve our objectives. If you are passionate about software quality and looking for an opportunity to grow within a collaborative environment, we encourage you to apply.

Mercier Consultancy MD is excited to announce a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are tech-savvy and excel at providing outstanding customer support. As a representative, you will assist clients with their IT inquiries, ensuring they have a seamless experience while navigating technology solutions.

Key Responsibilities

• Respond to customer inquiries related to IT products and services via phone, email, and chat in Portuguese.
• Provide technical assistance and support for software and hardware issues.
• Guide customers through troubleshooting steps and help them resolve technical challenges.
• Document customer interactions accurately to maintain comprehensive records in the CRM system.
• Collaborate with technical teams to ensure timely resolution of customer inquiries.
• Stay updated on the latest IT developments and company offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This is an exciting opportunity for individuals who are passionate about technology and committed to delivering exceptional customer service. In this role, you will assist clients with their IT inquiries and technical support needs, all while providing top-notch service in Polish.

Key Responsibilities

• Address customer inquiries related to IT products, services, and technical support via phone, email, and chat in Polish.
• Assist customers with troubleshooting hardware and software issues, providing step-by-step guidance.
• Provide information on product features, upgrades, and service options available to clients.
• Resolve technical issues efficiently and ensure high levels of customer satisfaction.
• Document all customer interactions and technical issues accurately in our CRM system.
• Collaborate with IT teams to ensure effective resolution of customer issues and enhance service delivery.
• Keep up-to-date with the latest IT trends, products, and company offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Danish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are tech-savvy and passionate about providing exceptional customer service. As a representative, you will assist clients with their IT inquiries and ensure they receive support in Danish.

Key Responsibilities

• Respond to customer inquiries related to IT products, services, and solutions via phone, email, and chat in Danish.
• Assist customers with troubleshooting technical issues and provide guidance on product usage.
• Provide information about new IT solutions, software updates, and available packages.
• Document all customer interactions accurately in the CRM system for follow-up and tracking.
• Collaborate with technical teams to ensure timely resolution of complex issues.
• Stay informed about industry trends and technology advancements to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and dedicated to delivering excellent customer support. As a representative, you will assist clients with their IT-related inquiries, ensuring they receive prompt and effective assistance in Spanish.

Key Responsibilities

• Manage customer inquiries related to IT products and services, including software, hardware, and technical support via phone, email, and chat in Spanish.
• Provide clear and concise information to customers regarding troubleshooting, installation, and service usage.
• Assist customers with account management, service requests, and escalations when necessary.
• Resolve technical issues and customer complaints efficiently, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system to ensure continuity of service.
• Collaborate with technical teams to resolve complex issues and improve customer experience.
• Stay informed about the latest IT trends and products to provide knowledgeable assistance to customers.

Requirements