Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Wallet Provider in Greece. This position is perfect for individuals who are passionate about technology and enjoy assisting customers in navigating digital financial services. You will provide exceptional support in Dutch, ensuring clients have a seamless experience with their digital wallet services.

Key Responsibilities

• Assist customers with inquiries related to digital wallet services, account management, and transactions via phone, email, and chat in Dutch.
• Provide detailed information about features, benefits, and security protocols to enhance customer understanding.
• Guide customers through troubleshooting and problem resolution with their digital wallets.
• Resolve customer complaints and issues promptly to maintain high levels of satisfaction.
• Document customer interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with technical teams to provide accurate solutions and support.
• Stay informed about the latest developments in digital payment solutions to better assist customers.

Requirements

This is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.
Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

We are looking for a Translator to interpret written pieces from English to Lithuanian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Lithuanian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

We are looking for a Translator to interpret written pieces from English to Lithuanian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Lithuanian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

We are looking for a Translator to interpret written pieces from English to Lithuanian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Lithuanian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

We are looking for a Translator to interpret written pieces from English to Lithuanian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Lithuanian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

We are looking for a Translator to interpret written pieces from English to Lithuanian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Lithuanian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

We are looking for a Translator to interpret written pieces from English to Latvian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Latvian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming, too (as well as proofreading, of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators, and our translations team is constantly growing!

We are looking for a Translator to interpret written pieces from English to Latvian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Latvian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming, too (as well as proofreading, of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators, and our translations team is constantly growing!

We are looking for a Translator to interpret written pieces from English to Latvian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

Requirements

• Native Latvian Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

Benefits

For the first 6 months, we are offering $12 - $15 per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming, too (as well as proofreading, of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators, and our translations team is constantly growing!