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German Speaking Customer Service for Mobility Services Company - Work in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for German Speaking Customer Service Representatives to join a leading Mobility Services Company and work in the picturesque setting of Greece. This role is perfect for individuals who are passionate about customer service and are eager to assist clients in navigating mobility solutions while enjoying the unique cultural experience of Greece.


Key Responsibilities

  • Provide exceptional customer support to clients seeking mobility services via phone, email, and chat in German.
  • Assist customers with inquiries about services, pricing, and availability.
  • Help clients navigate the booking process and resolve any issues efficiently.
  • Document all customer interactions in the CRM system accurately for follow-up and quality assurance.
  • Work collaboratively with other teams to ensure a seamless customer experience.
  • Stay informed about the latest mobility solutions and local services to assist customers effectively.
  • Maintain a positive and friendly demeanor while handling customer concerns and complaints.

Requirements

Job Skills

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German Speaking Customer Service for IT Support Services - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives in IT Support Services, with the exciting opportunity to work in Greece. This role is perfect for individuals who are passionate about technology and customer service, and who wish to enjoy a vibrant work environment in a beautiful country. As a representative, you will assist customers with their IT support needs while communicating effectively in German.


Key Responsibilities

  • Provide customer support for IT-related inquiries, troubleshooting, and technical assistance via phone, email, and live chat in German.
  • Assist customers in resolving technical issues related to software, hardware, and network services.
  • Document customer interactions and technical resolutions accurately in our CRM system.
  • Collaborate with technical teams to escalate complex issues and ensure timely resolutions.
  • Educate clients about product usage, features, and updates to enhance their experience.
  • Stay updated on the latest IT trends and technologies to provide informed support to customers.

Requirements

Job Skills

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German Speaking Customer Service for Investment Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for our Investment Platform, open to candidates residing in Greece. This role is well-suited for individuals enthusiastic about finance and technology, eager to support customers navigating our investment services. You will play a critical role in ensuring a positive and informative experience for our clients in German.


Key Responsibilities

  • Handle customer inquiries related to the investment platform, including account setup, investment options, and technical support via phone, email, and chat in German.
  • Provide clear guidance on investment products, market trends, and platform functionality.
  • Assist customers with troubleshooting issues related to their accounts and transactions.
  • Document all customer interactions accurately in our CRM system for tracking and improvement purposes.
  • Collaborate with the finance and technical teams to resolve complex customer queries effectively.
  • Stay updated on investment products and market information to provide informed support to customers.

Requirements

Job Skills

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German Speaking Customer Service for Digital Marketing Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a Digital Marketing Platform with the chance to work in enchanting Greece. This role is tailored for individuals who are passionate about digital marketing and customer support. As a representative, you will assist clients in navigating the platform, addressing their inquiries, and ensuring they maximize their digital marketing efforts, all while communicating effectively in German.


Key Responsibilities

  • Handle customer inquiries regarding the digital marketing platform, including features, pricing, and troubleshooting via phone, email, and chat in German.
  • Provide comprehensive guidance to customers on optimizing their use of the platform.
  • Assist in onboarding new clients and ensuring they understand platform functionalities.
  • Resolve customer complaints and technical issues promptly, maintaining a high level of customer satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with product and technical teams to relay customer feedback and suggest improvements.
  • Stay updated on digital marketing trends and platform updates to enhance customer interactions.

Requirements

Job Skills

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German Speaking Customer Service for Cybersecurity Company - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading Cybersecurity Company based in Athens. This role is perfect for individuals who are passionate about technology and committed to providing exceptional support to clients in the cybersecurity sector. As a representative, you will assist customers in navigating their inquiries and providing solutions in fluent German.


Key Responsibilities

  • Manage customer inquiries related to cybersecurity products, services, and solutions via phone, email, and chat in German.
  • Provide information on product features, technical specifications, and pricing options.
  • Assist customers with product setup, troubleshooting, and technical issues.
  • Resolve customer complaints and inquiries promptly and effectively to ensure satisfaction.
  • Document all customer interactions meticulously in the CRM system for future reference.
  • Collaborate with technical teams to facilitate efficient problem resolution and enhanced customer experience.
  • Stay informed about the latest cybersecurity trends and product updates to provide relevant assistance to customers.

Requirements

Job Skills

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German Speaking Customer Service for Consumer Electronics Brand - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for German Speaking Customer Service Representatives for a renowned Consumer Electronics Brand, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are technology enthusiasts and enjoy providing exceptional customer service. As part of our team, you will assist customers with their inquiries regarding the latest electronics while communicating in German.


Key Responsibilities

  • Manage customer inquiries related to consumer electronics products, services, and support via phone, email, and chat in German.
  • Provide detailed information about product features, specifications, and troubleshooting steps.
  • Assist customers with order processing, returns, and warranty claims effectively.
  • Resolve customer issues and complaints in a timely manner to ensure a positive experience.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with technical teams to offer precise solutions and enhance customer satisfaction.
  • Stay updated on product launches and advancements in consumer electronics to provide relevant advice.

Requirements

Job Skills

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Dutch Speaking Customer Service for Online Marketplace - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from beautiful Greece. This role is perfect for individuals who thrive in a fast-paced online environment and are dedicated to providing exceptional customer support in Dutch.


Key Responsibilities

  • Handle customer inquiries and support requests regarding products, orders, and account issues via phone, email, and chat in Dutch.
  • Provide detailed information on product specifications, order status, and marketplace policies.
  • Assist customers with navigating the online platform and resolving any issues encountered.
  • Address customer complaints and feedback promptly, ensuring a high level of satisfaction.
  • Document all interactions accurately in the CRM system for effective follow-up.
  • Collaborate with other team members to enhance service delivery and improve customer experience.
  • Stay informed about online marketplace trends and platform updates to provide relevant support.

Requirements

Job Skills

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Dutch Speaking Customer Service for Online Bank - Work remote In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This position is perfect for individuals who are passionate about delivering top-notch customer service in the financial sector. As a representative, you will assist clients with their banking inquiries while communicating effectively in Dutch.


Key Responsibilities

  • Manage customer inquiries related to online banking services, accounts, and transactions via phone, email, and chat in Dutch.
  • Provide accurate information regarding account management, technical support, and banking products.
  • Assist clients with troubleshooting issues related to online banking platforms.
  • Handle customer complaints and resolve issues promptly, ensuring an exceptional banking experience.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with internal teams to address customer needs and improve service quality.
  • Stay informed about new banking features and industry regulations to provide accurate guidance to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Logistics & Courier Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a Logistics & Courier Company based in Greece. This role is perfect for individuals who are passionate about logistics, efficiency, and providing excellent customer care. As a representative, you will assist customers with their inquiries while delivering exceptional service in Dutch.


Key Responsibilities

  • Manage customer inquiries related to logistics services, shipping details, and tracking information through phone, email, and live chat in Dutch.
  • Provide information on service options, delivery timelines, and pricing structures.
  • Assist customers with claims, issues, and resolutions related to shipments and deliveries.
  • Document all customer interactions accurately in our CRM system for tracking and follow-up purposes.
  • Collaborate with internal teams to ensure timely and accurate service delivery to customers.
  • Stay informed about logistics trends and company updates to provide relevant information to clients.

Requirements

Job Skills

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Dutch Speaking Customer Service for Fashion & Luxury Brand - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives working within the Fashion & Luxury Brand sector in beautiful Greece. This role is perfect for individuals who are passionate about fashion and luxury, and who thrive in delivering top-notch customer service. As a representative, you will assist clients with their inquiries while conveying the brand's luxury ethos in Dutch.


Key Responsibilities

  • Manage customer inquiries related to fashion and luxury products, including product details, order status, and service inquiries via phone, email, and chat in Dutch.
  • Provide clients with personalized service, enhancing their shopping experience and addressing any concerns.
  • Assist customers with order processing, returns, and exchanges while ensuring adherence to brand standards.
  • Resolve customer complaints effectively, ensuring a high level of customer satisfaction.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with various teams to ensure seamless service delivery and enhance the customer experience.
  • Stay updated on the latest fashion trends and product offerings to provide informed advice to customers.

Requirements

Job Skills

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