Join Mercier Consultancy as a Danish Speaking Content Reviewer and embark on an exciting journey in Bulgaria! This position offers a competitive salary of 2200 Euros per month, allowing you to thrive while enjoying the rich heritage and lifestyle that Bulgaria has to offer. In this role, you will be crucial in maintaining the safety and integrity of our online community for Danish-speaking users.

Your Responsibilities Will Include:

• Reviewing user-generated content in Danish to ensure it adheres to our community guidelines.
• Evaluating and classifying content based on established criteria.
• Detecting and reporting inappropriate content to maintain a positive user environment.
• Collaborating with team members to streamline moderation processes and improve content quality.
• Providing feedback on content trends and user behavior.
• Keeping abreast of policy changes and content standards.

Requirements

Join our client’s Nordic Clothing Brand Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Danish Online Fashion Brand support team.

What you will do:

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

Requirements

Work in Malta as a Danish Game Presenter – live where others vacation!

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

Now you can make that dream a reality! Our client is looking for Danish-speaking Game Presenters to join their international team of over 1,000 colleagues in their high-tech broadcasting studio right here in Malta.

As a Game Presenter, you’ll be the face of the game for Danish players — engaging, entertaining, and ensuring every live game session runs smoothly. Don’t worry if you don’t have experience — your new employer provides paid training that covers everything you need to know to shine in front of the camera and develop valuable presentation skills.

Requirements

You are:

Hello there! Mercier Consultancy MD is excited to welcome a friendly and enthusiastic Danish Speaking Solutions Consultant to our team in Sofia, and we're offering fully paid relocation to make your move easier! If you have a passion for connecting with clients and providing effective solutions, we want to hear from you! In this role, you'll be the friendly face our clients turn to as you help them navigate their challenges and unlock new opportunities.

Key Responsibilities

• Engage warmly with clients to identify their needs and business goals through engaging conversations.
• Design and propose tailored solutions that truly resonate with client challenges.
• Act as a supportive partner, providing insightful advice to enhance client satisfaction and outcomes.
• Collaborate closely with our fantastic internal teams to ensure smooth implementation of solutions.
• Host friendly training sessions for clients, empowering them to make the most of our products.
• Stay on top of industry trends and emerging technologies to offer fresh insights during consultations.

Requirements

Are you ready for an exciting adventure? Mercier Consultancy MD is looking for a dynamic Danish Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria! We offer fully paid relocation to help you start this amazing journey. In this role, you will connect with clients, understand their unique needs, and craft tailored solutions that drive their business success. If you have a passion for technology and a flair for customer engagement, this is your chance to make a difference!

Key Responsibilities

• Engage with clients through thoughtful discussions to uncover their specific challenges and objectives.
• Design and present innovative, customized solutions that truly resonate with client needs.
• Act as a trusted partner, providing insightful advice and recommendations to enhance client experiences.
• Collaborate with our talented internal teams to ensure smooth implementation and ongoing support of solutions.
• Deliver engaging training sessions, enabling clients to optimize the use of our products.
• Stay ahead of the curve by keeping abreast of industry trends and emerging technologies, to provide relevant guidance to clients.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
• Provide clear and accurate information about account management, transactions, and financial services.
• Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
• Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
• Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
• Stay updated on evolving products, industry trends, and company policies to offer informed support.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Customer Support Representative fluent in Danish and English, with the added benefit of relocation to Sofia, Bulgaria. This position is ideal for individuals looking to expand their horizons in a vibrant city while providing outstanding support to our customers. You will play a vital role in ensuring Danish-speaking clients receive exceptional service and assistance with their inquiries.

Key Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various channels, including phone, email, and chat.
• Address customer inquiries regarding products, services, and policies promptly and accurately.
• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Maintain thorough documentation of customer interactions and feedback in our CRM system.
• Collaborate with different departments to facilitate effective solutions and enhance the customer experience.
• Stay updated on product knowledge, services, and industry trends to provide the best possible support.

Requirements

Mercier Consultancy MD is thrilled to announce an incredible opportunity for a Danish Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation! This is a fantastic chance for someone looking to embrace a new adventure while providing exceptional support to Danish-speaking customers of our esteemed clients.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat, addressing their inquiries and providing solutions related to products and services.
• Deliver accurate information regarding account management, product features, and service offerings.
• Handle customer complaints effectively and professionally, ensuring a high level of customer satisfaction.
• Document customer interactions thoroughly in the CRM system for quality assurance.
• Collaborate with colleagues and management to improve service processes and customer experience.
• Stay informed about industry trends and updates to offer the best possible support.

Requirements

Mercier Consultancy MD is on the lookout for a Solutions Consultant who is fluent in both Danish and English. In this pivotal role, you will be tasked with understanding client requirements and delivering bespoke solutions that drive business outcomes. The ideal candidate will possess a strong client-centric approach and a passion for leveraging technology to solve complex business challenges.

Key Responsibilities

• Engage with clients to identify their needs and business goals through detailed discussions.
• Develop and present tailored solutions that effectively meet client challenges.
• Act as a trusted advisor, providing valuable insights and recommendations to enhance client processes.
• Collaborate closely with internal teams to ensure successful implementation of solutions and client support.
• Conduct training sessions for clients to maximize the value derived from our products and services.
• Keep abreast of industry trends and emerging technologies to offer relevant guidance.

Requirements

Mercier Consultancy MD is on the lookout for a proficient Digital Trust and Safety Specialist who is fluent in both Danish and English. In this essential role, you will be instrumental in safeguarding our online platforms by ensuring a respectful and secure environment for all users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing robust measures to maintain digital integrity.

Key Responsibilities

• Continuously monitor user interactions and content across our platforms to detect and mitigate any potential violations of community standards.
• Conduct comprehensive investigations into reported safety incidents, using critical thinking to analyze evidence and determine appropriate resolutions.
• Work closely with various teams to develop and refine policies that foster a culture of digital trust and safety.
• Produce and deliver detailed reports regarding safety incidents and analyses to inform strategic decisions.
• Keep abreast of the latest trends and developments in digital safety to proactively enhance the effectiveness of our safety protocols.
• Interact with users to educate them on safety practices and promote awareness of digital safety issues.

Requirements