*The Account Manager role is field-based and requires daily travel in the territory.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Who wins at Millennium Health...?

Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships.

Why this opportunity?

Mercier Consultancy MD is pleased to announce exciting opportunities for Portuguese Speaking Customer Service positions in Greece, specializing in subscription services! This role offers a unique chance to combine your language skills with a passion for customer service while enjoying the benefits of working in a beautiful Mediterranean country.

Why Work With Us?

At Mercier Consultancy MD, we believe in fostering a collaborative and engaging work environment. Join our team and contribute to providing exceptional customer support while experiencing the rich culture and stunning scenery of Greece.

Key Responsibilities

• Deliver outstanding support to Portuguese-speaking customers via phone, email, and chat regarding subscription services, ensuring a professional and friendly approach.
• Assist customers in understanding their subscriptions, resolving any inquiries or issues they may encounter.
• Address customer complaints quickly and effectively, aiming to enhance overall satisfaction.
• Maintain accurate records of customer interactions, ensuring thorough follow-up on any outstanding issues.
• Collaborate with colleagues and other departments to improve service quality and customer experience.
• Stay informed about subscription services and industry trends to offer knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading FinTech company, with the enchanting option to work in Greece. This role is perfect for individuals who are passionate about financial technology and providing exceptional customer support. In this position, you will assist customers with their inquiries, help navigate financial services, and ensure a seamless experience for clients.

Key Responsibilities

• Respond to customer inquiries related to FinTech products and services via phone, email, and live chat in Portuguese.
• Assist clients with account setup, transactions, and troubleshooting issues efficiently.
• Provide support and information on various financial solutions, helping customers make informed decisions.
• Document all interactions accurately in the CRM system to track customer engagement.
• Collaborate with internal teams, including technical support and sales, to enhance the customer experience.
• Stay updated on industry trends and product offerings to provide effective assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Customer Service Agent to work with Booking.com, one of the world’s leading travel and accommodation platforms. This role allows you to immerse yourself in the dynamic travel industry while living and working in beautiful Greece.

Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various channels including phone, email, and chat.
• Assist customers with bookings, inquiries, and issues related to their travel accommodations.
• Resolve complaints and ensure customer satisfaction through effective communication and problem-solving.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Stay informed about Booking.com services, promotions, and policies to offer knowledgeable support.
• Collaborate closely with team members to enhance the overall customer experience and service quality.

Requirements

Join our client’s Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Norwegian, grab the opportunity and come work with our client’s Norwegian Customer support team.

What you will do:

• Be the primary point of contact for customer requests
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and account problems, and similar - always in a professional and timely manner
• Exchange ideas and solutions with your colleagues
• Enjoy your time in Greece!

Requirements

• Fluency in Norwegian
• Very good use of English – both in written and spoken language
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Computer knowledge/tech savviness
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience offered

Benefits

Join Our Team!

Are you fluent in Swedish and looking for an exciting (remote) opportunity in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role allows you to work remotely from Greece, combining the beauty of the country’s culture with the rewarding experience of providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Swedish-speaking clients, addressing their inquiries with professionalism and care.
• Utilize various communication channels, such as phone, email, and chat, to assist customers.
• Become proficient in our systems to provide high-quality service efficiently.
• Collaborate closely with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools for remote support.
• Self-motivated, proactive, and able to work effectively in a fast-paced environment.
• Open to working (remotely) while being based in Greece!

Benefits

Join Our Team!

Are you fluent in Swedish and looking for a rewarding (remote) opportunity based in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role allows you to work remotely while enjoying the beautiful surroundings and culture of Greece, making a significant impact in our customer service department.

Your Role:

• Provide exceptional customer support to Swedish-speaking clients, ensuring that their inquiries are addressed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to deliver efficient and high-quality service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to delivering excellent customer service.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to working (remotely) while enjoying the lifestyle in Greece!

Benefits

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading Financial Services Company located in Greece. This role is perfect for individuals who desire to make a difference in the financial sector while providing exceptional service in Spanish. As a customer service representative, you will assist clients with various financial inquiries, ensuring they receive the highest level of support.

Key Responsibilities

• Respond to customer inquiries related to financial products and services via phone, email, and live chat in Spanish.
• Provide information on account management, investment options, and financial planning services.
• Assist clients with billing inquiries, transaction issues, and service modifications.
• Resolve customer complaints and provide effective solutions to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Work closely with other financial representatives and departments to deliver seamless customer support.
• Stay up-to-date on financial market trends and company offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech-speaking professionals in Greece! We are offering a fully paid relocation package to help you start your exciting new journey with us. Ideal candidates will be engaging and customer-focused individuals ready to make a difference in their roles while working in a vibrant and culturally rich environment.

Key Responsibilities

• Provide exceptional customer support for Czech-speaking clients across various communication channels including phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Document all customer interactions and feedback accurately in our CRM system.
• Resolve customer issues and complaints with a solution-oriented approach to ensure satisfaction.
• Collaborate with team members and other departments to improve the overall service delivery and customer experience.
• Stay updated on product knowledge, service offerings, and business processes to provide informed support.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: