Portuguese Speaking Customer Support Jobs - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer exciting opportunities for Portuguese Speaking Customer Support Representatives in Sofia. If you are fluent in Portuguese and are passionate about providing exceptional customer service, we invite you to join our dynamic team. In this role, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring a stellar customer experience.
Key Responsibilities
- Provide outstanding customer support to Portuguese-speaking clients through phone, email, and live chat.
- Manage and resolve inquiries related to our products and services, ensuring clear communication.
- Address and resolve customer complaints in a timely and professional manner.
- Document all customer interactions and maintain accurate records for future reference.
- Collaborate with other departments to enhance the customer experience and streamline processes.
- Stay informed about product changes and updates to provide accurate information to customers.
Requirements