About us: Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

We are seeking an experienced and results-driven head of collections to lead our debt recovery and collection’s function. The ideal candidate will play a critical role in minimizing financial risk, improving cash flow, and ensuring compliance with regulatory standards in the Kingdom of Saudi Arabia. Working in a dynamic fintech startup environment, the head of collections will develop and implement strategies, manage a team, and collaborate closely with internal departments to optimize recovery performance while maintaining a customer-centric approach.

Key responsibilities:

1. Develop and execute collection strategies for early, mid, and late-stage delinquent mortgage accounts.

2. Monitor and manage daily operations of the collections team, including setting targets, coaching, and performance reviews.

3. Analyze collection performance data and provide actionable insights to senior leadership and credit function.

Mercier Consultancy MD is seeking a dedicated Polish Speaking Customer Services Solutions Consultant to join our exceptional team. In this role, you will be instrumental in providing outstanding client support, addressing inquiries, and designing custom solutions to enhance customer satisfaction. If you are passionate about delivering top-notch service and have excellent communication skills, we want to hear from you!

Key Responsibilities

• Serve as the primary contact for Polish-speaking clients, addressing their needs and responding to inquiries promptly.
• Identify client challenges and propose tailored solutions to improve their overall service experience.
• Provide necessary training and support to clients, enabling them to maximize our service offerings.
• Collaborate with cross-functional teams to ensure successful implementation of service solutions.
• Evaluate client feedback and satisfaction, ensuring that any issues are proactively resolved.
• Keep abreast of product developments and industry trends to provide informed support to clients.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Dutch Speaking Agent for Luminus, with the flexibility to work remotely from the beautiful landscapes of Greece. As a vital part of the customer support team, you will engage with Dutch-speaking clients to address their inquiries and provide exceptional service while enjoying a work-life balance in a stunning location.

Responsibilities

• Handle customer inquiries and requests in Dutch via phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers with their accounts, guiding them through troubleshooting processes, and providing solutions to their concerns.
• Maintain a thorough understanding of Luminus products and services to provide accurate information and assistance.
• Document customer interactions, feedback, and any issues in the CRM tool for improved service delivery.
• Work collaboratively with team members to enhance customer journeys and resolve escalated queries efficiently.
• Stay up-to-date with industry trends and customer needs to continuously improve service offerings.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for a Dutch/Flemish Speaking Agent for Proximus, allowing you to work remotely from the beautiful country of Greece. In this role, you will play a key part in delivering outstanding customer service to Dutch-speaking clients, helping them navigate Proximus' product offerings and support.

Responsibilities

• Provide exceptional customer service to Dutch/Flemish-speaking clients via phone, email, and chat, addressing inquiries and providing appropriate solutions.
• Assist customers with account management, troubleshooting, and any technical issues they may face with Proximus services.
• Keep up to date with Proximus' latest products, services, and promotions to provide accurate information.
• Document customer interactions and maintain accurate records in the CRM system for quality assurance.
• Collaborate with colleagues and other departments to ensure a seamless customer experience and resolve escalated issues efficiently.
• Contribute to ongoing improvements in customer service strategies and processes.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Dutch/Flemish Speaking Agent for Eneco, allowing you to work remotely from the picturesque country of Greece. In this position, you will be responsible for providing exceptional customer support to Dutch/Flemish-speaking clients, helping them navigate Eneco's energy products and services.

Responsibilities

• Engage with customers through phone, email, and chat in Dutch/Flemish, providing them with accurate information and support for their energy needs.
• Assist customers with account inquiries, billing issues, and service-related questions in a timely and friendly manner.
• Troubleshoot problems concerning products and services, ensuring all solutions are effectively communicated to the customers.
• Document each customer interaction in the CRM system to maintain high standards of service quality.
• Work collaboratively with other teams to resolve escalated issues and enhance the overall customer experience.
• Stay informed about Eneco's product offerings and energy-related news to better assist customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Dutch/Flemish Speaking Agent for Bofrost, offering the flexibility to work remotely from the stunning surroundings of Greece. In this role, you will be instrumental in delivering top-notch customer service to Dutch/Flemish-speaking clients, assisting them with their inquiries about Bofrost's premium frozen food products.

Responsibilities

• Engage with customers through phone, email, and chat in Dutch/Flemish, providing comprehensive support and information about Bofrost products and services.
• Assist customers with their orders, address any issues related to delivery, and ensure overall satisfaction.
• Troubleshoot problems and provide solutions, guiding customers on how to use Bofrost offerings effectively.
• Document customer interactions in the CRM system to ensure efficient service and to contribute to team performance metrics.
• Collaborate with other departments to resolve complex customer inquiries and improve service processes.
• Maintain up-to-date knowledge of product offerings and promotions to provide accurate information to customers.

Requirements

Mercier Consultancy MD is looking for a motivated Czech Speaking Customer Services Solutions Consultant to join our dynamic team. In this vital role, you will be the primary point of contact for our clients, helping them navigate their challenges and providing customized solutions to enhance their service experience. If you possess a customer-centric mindset and stellar communication skills, we would love to hear from you!

Key Responsibilities

• Act as the main liaison for clients, understanding their needs and responding to inquiries in a timely manner.
• Analyze client challenges and develop tailored service solutions to improve their experience and satisfaction.
• Provide training and support to clients, ensuring they are equipped to use our solutions effectively.
• Collaborate with internal teams to facilitate the seamless implementation of service solutions.
• Monitor client feedback and satisfaction levels, proactively addressing any concerns.
• Stay updated on product developments and industry trends to provide knowledgeable support and insights to clients.

Requirements

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.

What’s in it for you?

• Base Salary: $26.00 - $30.00 hourly, depending on qualifications, education, and prior experience + ability to participate in after hour on-call schedule
• Sign-On Bonus: Sign-on bonus of $1,000 paid out after you have successfully completed 90 days of employment. *Sign-on bonus is subject to all applicable tax reporting and withholding requirements*
• Schedule: Tuesday - Saturday; 8am - 5pm + ability to participate in after hour on-call rotation schedule
• On-Call Rotation Schedule: Participation in after hours on-call rotation schedule is required; overtime pay is provided for on-call hours worked
• Awesome Company Culture!

Job Description Summary

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title:Maintenance Technician
• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
• On-Call Rotation Schedule: Participation in after-hours on-call rotation schedule is required; overtime pay is provided for on-call hours worked
• Schedule: Tuesday - Saturday; 8am – 5pm 
• Explore Waverly Gardens Apartments: https://www.waverlygardensipgliving.com/

Position Summary:

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title: Community Manager
• Salary: $26.00 - $30.00 per hour, depending on qualifications, education, and prior experience
• Sign-On Bonus: Sign-on bonus of $1,000 paid out after you have successfully completed 90 days of employment. *Sign-on bonus is subject to all applicable tax reporting and withholding requirements*
• Other Compensation: The position includes a 1-bedroom, 1-bathroom manufactured home. *Living on site is required*
• Schedule: Monday – Friday
  

Job Description Summary