Mercier Consultancy MD is seeking a motivated French Sales Development Representative to join our vibrant team in Athens. This role is perfect for individuals who are passionate about sales and are looking to make a significant impact in a fast-paced environment. As a French Sales Development Representative, you will be responsible for generating new business opportunities by engaging with potential clients in the French-speaking market.

Key Responsibilities

• Initiate contact with potential French-speaking clients via phone, email, and social media to create sales opportunities.
• Identify client needs and determine the best solutions to meet those needs.
• Maintain thorough records of interactions and lead progress within our CRM system.
• Coordinate with the sales and marketing teams to optimize outreach and lead generation strategies.
• Stay updated on industry trends and competitive landscape to enhance sales conversations.
• Meet and exceed monthly lead generation and qualification targets to drive the sales pipeline.

Requirements

Mercier Consultancy MD is seeking a dedicated French Financial Services Advisor to join our team in vibrant Athens. This is an exciting opportunity for individuals passionate about finance and customer service. In this role, you will provide high-quality assistance to our French-speaking clients, helping them navigate their financial needs with confidence and expertise.

Key Responsibilities

• Assist French-speaking clients with inquiries related to financial products and services.
• Provide advice and support during the application and consultation process, ensuring a seamless experience.
• Build and nurture strong relationships with clients through active communication and personalized service.
• Document client interactions accurately in our CRM system to maintain clear records and support efficient communication.
• Work collaboratively with various departments to address client needs and improve service delivery.
• Stay informed about market trends and product offerings to provide accurate and relevant information to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a French Customer Support Representative focusing on hospitality services in the beautiful city of Athens. In this role, you will be the key point of contact for our French-speaking clients, assisting them with their hospitality-related inquiries and ensuring a memorable experience during their stay.

Key Responsibilities

• Provide high-quality customer support to French-speaking clients via phone, email, and chat regarding hospitality services.
• Respond to inquiries related to accommodations, reservations, and special requests, providing accurate and prompt assistance.
• Resolve customer issues and complaints effectively, ensuring high levels of client satisfaction.
• Document all interactions and maintain comprehensive records in our CRM system for ongoing service improvements.
• Collaborate with hotel and hospitality teams to enhance service delivery and customer experience.
• Stay updated on hospitality trends and service offerings to provide informed support and recommendations to clients.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for a French Client Service Consultant based in the vibrant city of Athens. This position is ideal for individuals who are passionate about customer service and eager to work within the dynamic environment of an international consultancy.

As a French Client Service Consultant, you will play a crucial role in delivering top-notch service to our French-speaking clients. Your expertise and commitment will help create memorable travel experiences for our customers.

Key Responsibilities:

• Provide timely and efficient support to French-speaking clients over phone, email, and online chat.
• Assist clients with bookings, inquiries, and any issues related to travel arrangements.
• Offer accurate information on flight details, service offerings, and travel policies.
• Work to resolve customer problems swiftly while ensuring high satisfaction levels.
• Maintain detailed records of client interactions in our CRM system.
• Coordinate with multiple departments to meet client needs and enhance service delivery.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Finnish Customer Support Representative based in the stunning location of Crete, Greece. This opportunity is perfect for individuals who are passionate about customer service and eager to immerse themselves in a beautiful Mediterranean environment. In this role, you will provide exceptional support to our Finnish-speaking clients, ensuring their experience is seamless and enjoyable.

Key Responsibilities

• Deliver outstanding customer support to Finnish-speaking customers through various channels, including phone, email, and live chat.
• Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
• Effectively resolve customer complaints and issues to enhance overall satisfaction.
• Document customer interactions in our CRM system to facilitate ongoing improvements in service delivery.
• Collaborate with cross-functional teams to ensure comprehensive solutions are provided to clients.
• Stay informed about company products, industry trends, and best practices in customer support.

Requirements

About the Role:

Join our dynamic team at Mercier Consultancy MD as an Estonian Customer Service Representative based in beautiful Athens! If you’re passionate about customer service and fluent in Estonian, this is the perfect opportunity for you to grow your career while working in an international environment.

In this role, you will engage with our valued clients, providing exceptional support and assistance. With a vibrant team around you, you’ll enjoy a collaborative and supportive atmosphere while tackling customer inquiries with enthusiasm.

Your Responsibilities:

• Deliver top-quality customer service to Estonian-speaking clients via various communication channels, including phone, email, and chat.
• Address client inquiries promptly and effectively, ensuring a positive customer experience.
• Collaborate with team members to share insights and improve service delivery.
• Utilize client systems and tools efficiently to assist customers.
• Participate in training and development sessions to enhance your skills and knowledge.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Support Representative specializing in the Automotive Industry, with a remote work option in Greece. Join our dynamic team and help us deliver exceptional service to our Dutch-speaking clients in the automotive sector while enjoying the beauty and culture of Greece.

Key Responsibilities

• Provide expert customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
• Address inquiries related to automotive products, services, and policies accurately and professionally.
• Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
• Maintain detailed records of customer interactions within our CRM system.
• Collaborate with internal teams to deliver comprehensive solutions and improve overall customer experience.
• Stay updated on automotive industry trends and product knowledge to provide informed assistance.

Requirements

Join Mercier Consultancy MD as a Dutch Customer Care Advisor in our Athens office! We are seeking enthusiastic and customer-oriented individuals who are passionate about delivering exceptional service to our Dutch-speaking clients. In this role, you will provide assistance and support through various communication channels, ensuring customers receive the help they need promptly and effectively.

Key Responsibilities

• Offer professional customer support in Dutch via phone, email, and chat.
• Assist clients with questions related to products, services, and account issues.
• Maintain detailed records of customer interactions in our CRM system.
• Efficiently resolve customer complaints and escalate issues when necessary.
• Work closely with team members to ensure a consistent level of service.
• Keep up-to-date with product knowledge and company policies to assist customers accurately.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch After Sales Consultant to work remotely from beautiful Greece. This role is perfect for individuals who are fluent in Dutch and have a passion for customer service. As an After Sales Consultant, you will be responsible for ensuring client satisfaction after the sale, providing expertise, and facilitating a smooth post-purchase experience.

Key Responsibilities

• Provide exceptional support to Dutch-speaking clients following their purchase, addressing inquiries and concerns promptly and professionally.
• Assist customers with product-related issues, ensuring timely resolutions and enhancing their overall experience.
• Maintain detailed records of customer interactions and follow up to ensure complete satisfaction.
• Collaborate with other departments, such as sales and technical support, to resolve complex client issues effectively.
• Gather customer feedback and insights to help improve services and products.
• Engage in continuous learning to stay updated on product offerings and industry trends.

Requirements

Join our innovative team at Mercier Consultancy MD as a Danish Travel Consultant with Hospitality Experience, and take your career to the next level while enjoying the beauty of Greece! This remote opportunity allows you to leverage your hospitality background to provide exceptional travel consultancy services to Danish-speaking clients from the comfort of your home or in the picturesque Greek surroundings.

Responsibilities

• Assist Danish-speaking clients with their travel inquiries through various communication channels including phone, email, and chat.
• Utilize your hospitality experience to provide tailored advice on destinations, accommodations, and travel experiences.
• Create personalized travel itineraries that reflect clients’ preferences and ensure memorable experiences.
• Manage customer complaints and concerns promptly, demonstrating superior customer service abilities.
• Document client interactions and preferences in our CRM system for effective follow-up and personalized service.
• Stay updated with travel industry trends and destination highlights to better assist clients in their planning processes.

Requirements