customer interactions

Spanish Speaking Customer Service for Financial Services Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This role is perfect for those who have a keen interest in finance and a passion for providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them with their inquiries regarding financial products and services.


Key Responsibilities

  • Respond to customer inquiries related to financial services, including account management, loan options, and investment products via phone, email, and chat in Spanish.
  • Provide detailed information about services, fees, and terms while ensuring regulatory compliance.
  • Assist customers with account setup, transactions, and troubleshooting related issues.
  • Resolve customer complaints effectively, ensuring satisfaction and fostering long-term relationships.
  • Accurately document all customer interactions in the CRM system for future reference.
  • Work closely with internal teams to address customer concerns and improve service delivery.
  • Stay informed about financial products, market trends, and company policies to provide accurate assistance.

Requirements

Job Skills

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Spanish Speaking Customer Service for E-commerce Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives for an E-commerce Company based in Greece. This role is ideal for individuals who are passionate about online shopping and committed to providing excellent customer support. In this position, you will assist customers in Spanish, helping them navigate their inquiries and ensuring a positive shopping experience.


Key Responsibilities

  • Manage customer inquiries related to e-commerce purchases, returns, shipping, and account issues via phone, email, and chat in Spanish.
  • Provide information on product availability, order status, and payment processes.
  • Assist customers with troubleshooting issues related to their online shopping experiences.
  • Resolve customer complaints effectively and ensure satisfaction with the service provided.
  • Document customer interactions accurately and manage follow-ups within our CRM system.
  • Collaborate with logistics and sales teams to enhance the overall customer experience.
  • Stay informed about the latest e-commerce trends and product offerings to provide relevant assistance to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Cybersecurity Company in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This is a fantastic opportunity for individuals interested in technology and cybersecurity who are dedicated to delivering exceptional customer support. You will interact with clients in Spanish, assisting them with a range of inquiries related to cybersecurity products and services.


Key Responsibilities

  • Handle customer inquiries related to cybersecurity solutions, including installation, troubleshooting, and product features via phone, email, and chat in Spanish.
  • Provide customers with detailed information about cybersecurity threats, prevention measures, and best practices.
  • Assist clients with account management, service requests, and technical support needs.
  • Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference and follow-up.
  • Collaborate with the technical support team to provide comprehensive solutions to customers.
  • Stay informed about the latest trends in cybersecurity and the company's product offerings to provide relevant guidance.

Requirements

Job Skills

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Spanish Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Spanish Speaking Customer Service Representatives for an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a strong commitment to providing exceptional customer service. As a customer service representative, you will engage with clients in Spanish, assisting them with inquiries related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries related to automotive services, including vehicle information, maintenance, and troubleshooting via phone, email, and chat in Spanish.
  • Provide detailed information about automotive products, warranty policies, and service options.
  • Assist customers with appointment scheduling, service tracking, and order management.
  • Resolve customer complaints effectively while ensuring satisfaction and loyalty.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to ensure timely and efficient service delivery.
  • Stay informed about automotive trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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Slovak Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is seeking talented Slovak Speaking professionals to join our team in Sofia, Bulgaria, with a fully paid relocation package! This is a fantastic opportunity for individuals eager to embark on a new career journey while experiencing the vibrant culture of Bulgaria. In this role, you will engage with clients and provide exceptional service and support in Slovak, contributing to our ongoing success.


Key Responsibilities

  • Provide outstanding support to Slovak-speaking clients through various communication channels, including phone, email, and chat.
  • Assist with inquiries, resolve issues, and provide guidance on our products and services.
  • Document customer interactions comprehensively in our CRM system for effective follow-up and feedback reporting.
  • Work closely with teams across the organization to ensure a smooth customer experience.
  • Contribute to the development of best practices in customer service and support.
  • Stay informed about industry trends and our product offerings to better assist clients.

Requirements

Job Skills

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Slovak Speaking Customer Service for Automotive Manufacturing Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives for an Automotive Manufacturing Company based in Greece. This position is ideal for individuals who have a passion for the automotive industry and possess excellent customer service skills. In this role, you will provide assistance to customers in Slovak, ensuring their inquiries related to automotive products and services are effectively addressed.


Key Responsibilities

  • Manage customer inquiries regarding automotive products, parts, and services via phone, email, and chat in Slovak.
  • Provide detailed information about product specifications, availability, and ordering processes.
  • Assist customers with troubleshooting and resolving issues related to automotive products.
  • Document all customer interactions diligently in the CRM system to ensure accurate records.
  • Collaborate with sales and operational teams to improve service delivery and customer satisfaction.
  • Stay informed about the latest automotive technologies and industry trends to offer informed assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a leading Tobacco Company in Greece. This role is ideal for individuals who are passionate about providing excellent customer service while working in a dynamic industry. As a customer service representative, you will assist clients with their inquiries and concerns regarding tobacco products, ensuring a high standard of service in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to tobacco products, regulations, and promotions via phone, email, and live chat in Portuguese.
  • Provide clear and accurate information regarding product availability and features.
  • Assist customers with order placements, account management, and resolving issues effectively.
  • Document all customer interactions meticulously within our CRM system.
  • Collaborate with the sales and marketing teams to ensure a consistent customer experience.
  • Stay informed about industry trends and product developments to provide relevant assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Tobacco Company in Greece

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company in Greece. This role is ideal for individuals who have a passion for customer service and are eager to provide quality support in Portuguese. As a representative, you will assist customers with their inquiries and ensure they receive a top-notch service experience.


Key Responsibilities

  • Manage customer inquiries related to tobacco products and services via phone, email, and live chat in Portuguese.
  • Provide information on product offerings, promotions, and regulatory matters as applicable.
  • Assist customers with order placements, account management, and resolving any issues promptly and professionally.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with internal teams to enhance service delivery and improve customer satisfaction.
  • Stay informed about industry trends and regulations to provide accurate and relevant information to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Portuguese Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This opportunity is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service. As a customer service representative, you will assist clients in Portuguese, helping them with inquiries regarding consumer electronics products and services.


Key Responsibilities

  • Handle customer inquiries related to consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Portuguese.
  • Assist customers with order placements, returns, and modifications while ensuring a smooth customer experience.
  • Provide troubleshooting assistance and technical support for electronic devices.
  • Document all customer interactions accurately within the CRM system.
  • Collaborate with technical support and product teams to relay customer feedback and enhance service delivery.
  • Stay informed about new products, trends, and updates within the consumer electronics industry.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading Automotive Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a knack for providing excellent customer service. As a customer service representative, you will engage with customers in Portuguese, assisting them with their inquiries and ensuring a smooth and satisfying experience.


Key Responsibilities

  • Handle customer inquiries related to automotive products, services, and maintenance via phone, email, and live chat in Portuguese.
  • Provide information about vehicle features, specifications, pricing, and promotions.
  • Assist customers with order placements, service bookings, and inquiries regarding warranty and repairs.
  • Resolve customer complaints effectively, ensuring a high level of satisfaction and loyalty.
  • Document all customer interactions accurately in the CRM system for follow-up and analysis.
  • Collaborate with internal teams to enhance customer experience and service quality.
  • Stay informed about automotive trends, products, and regulations to better assist customers.

Requirements

Job Skills

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