customer interactions

Irish Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to present an incredible opportunity for Irish Speaking Professionals in Sofia, Bulgaria. This role comes with a fully paid relocation package, enabling you to kickstart an exciting new chapter in your career while exploring a beautiful city. We are seeking motivated individuals who are passionate about delivering exceptional customer service.


Key Responsibilities

  • Provide exemplary customer support in Irish, addressing inquiries and resolving issues efficiently.
  • Handle customer complaints with professionalism and care to ensure satisfaction.
  • Document customer interactions accurately in our CRM system for seamless follow-ups.
  • Collaborate with team members to create a positive and productive work atmosphere.
  • Stay informed about our products and services to assist customers effectively.
  • Participate in continuous training and development opportunities to enhance your skills.

Requirements

Job Skills

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German Support Agent for a Online Travel Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.


Key Responsibilities

  • Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
  • Resolve customer complaints efficiently and ensure a high level of satisfaction.
  • Document customer interactions and issues in our CRM system for accurate tracking.
  • Work collaboratively with other teams to escalate and solve more complex problems.
  • Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Job Skills

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French Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives for Booking.com. This position allows you the flexibility to work remotely from Greece, providing you with a perfect work-life balance. If you are passionate about travel and customer service, this role is ideal for you! As a representative, you will assist customers with their booking inquiries and ensure a smooth travel experience.


Key Responsibilities

  • Manage customer inquiries regarding reservations, bookings, and travel services via phone, email, and chat in French.
  • Provide exceptional service by addressing customer concerns and ensuring satisfaction during their travel planning process.
  • Assist customers with changes, cancellations, and providing information on available properties and services.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with team members to resolve issues and enhance customer experience.
  • Stay informed about current promotions, new offerings, and industry trends to provide the best service.

Requirements

Job Skills

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Dutch Support Agent for a Online Travel Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.


Key Responsibilities

  • Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
  • Help customers with inquiries related to their bookings, travel plans, and our platform's services.
  • Efficiently handle and resolve customer complaints to enhance satisfaction.
  • Record customer interactions and any issues in our CRM system for effective tracking and resolution.
  • Collaborate with other teams to address and escalate complex issues when necessary.
  • Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Job Skills

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Czech Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking individuals looking to start anew in Sofia, Bulgaria. Our company provides a fully paid relocation package for successful candidates, making this the perfect chance to advance your career while experiencing the beautiful culture of Bulgaria. Join us in a dynamic and supportive environment where your language skills can be put to excellent use!


Key Responsibilities

  • Engage with Czech-speaking clients and customers, providing top-level support and assistance across various channels.
  • Handle inquiries and resolve issues effectively, ensuring a positive customer experience at every touchpoint.
  • Collaborate with internal teams to share insights and improve service delivery based on customer feedback.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Stay informed of company products and services, industry trends, and customer needs to provide knowledgeable assistance.
  • Participate in training and development initiatives to enhance your skills and career progression.

Requirements

Job Skills

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Croatian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, with the flexibility of working remotely from Greece. This position is ideal for individuals who are passionate about travel and hospitality and are committed to delivering top-notch customer service. As part of our team, you will assist customers in Croatian, helping them navigate their booking inquiries and ensuring a seamless travel experience.


Key Responsibilities

  • Provide exceptional customer service by assisting customers with their booking inquiries, modifications, and cancellations via phone, email, and chat in Croatian.
  • Guide customers in selecting suitable accommodations and travel options based on their preferences.
  • Resolve any issues or complaints efficiently, ensuring a positive customer experience.
  • Document all customer interactions accurately within the CRM system.
  • Collaborate with other departments to enhance service quality and operational efficiency.
  • Stay informed about company offerings, promotions, and industry trends to provide accurate information to customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.


Key Responsibilities

  • Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
  • Provide assistance in troubleshooting technical issues and offering solutions.
  • Educate customers on product features and benefits to enhance their experience.
  • Record customer interactions accurately within the CRM system and follow up as necessary.
  • Collaborate with technical support and product teams to resolve complex customer issues.
  • Stay informed about the latest technological trends and company product updates to provide effective support.

Requirements

Job Skills

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Spanish Speaking Customer Service for Wearable Technology Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.


Key Responsibilities

  • Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
  • Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
  • Assist customers with account management, order placements, and warranty inquiries.
  • Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
  • Maintain accurate documentation of customer interactions and solutions in the CRM system.
  • Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
  • Stay updated on new products, software updates, and market trends in wearable technology.

Requirements

Job Skills

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Spanish Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives at a leading tech company in Greece. If you are passionate about technology and love providing exceptional customer support, this position is for you! As a customer service representative, you will engage with clients in Spanish, assisting them with their technology-related inquiries and ensuring a top-notch experience.


Key Responsibilities

  • Respond to customer inquiries regarding tech products and services via phone, email, and chat in Spanish.
  • Assist customers with troubleshooting technical issues and guide them through various solutions.
  • Provide detailed information about product features, updates, and best practices.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical and sales teams to enhance customer satisfaction and resolve complex issues.
  • Stay updated on the latest technology trends and company offerings to deliver accurate information to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company in Greece. This is an excellent opportunity for individuals who are enthusiastic about technology and committed to providing outstanding customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a seamless experience with our tech products and services.


Key Responsibilities

  • Manage customer inquiries related to tech products and services, including software and hardware support, via phone, email, and chat in Spanish.
  • Provide detailed information about product features, troubleshooting steps, and usage guidelines.
  • Assist customers with account management, service requests, and technical issues.
  • Resolve customer complaints and concerns efficiently while maintaining a positive customer experience.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical support teams to ensure timely and effective resolutions for customers.
  • Stay informed about the latest technologies and product updates to provide informed support to customers.

Requirements

Job Skills

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