Mercier Consultancy MD is pleased to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for an AI & Technology Company based in Greece. This role is perfect for individuals who are enthusiastic about technology and innovation and are committed to providing exceptional customer service. As a representative, you will assist customers with their inquiries in Portuguese, ensuring they have a seamless experience with our cutting-edge products.

Key Responsibilities

• Handle customer inquiries regarding AI and technology products and services via phone, email, and chat in Portuguese.
• Provide detailed product information, troubleshooting assistance, and guidance on usage.
• Assist customers with account setup, order processing, and technical support as required.
• Resolve customer complaints and issues effectively, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with internal technical teams to provide comprehensive solutions to customer challenges.
• Stay informed about the latest advancements in AI and technology to inform and assist customers effectively.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Mercier Consultancy MD is excited to present an opportunity for a Svensk-engelska resekundtjänst till stöd för Booking.com! Join our team and work in beautiful Greece, where you will provide exceptional travel support services to Swedish and English-speaking clients utilizing Booking.com. Make a positive impact on clients’ travel experiences by assisting them with their booking inquiries and providing timely solutions.

Key Responsibilities

• Assist Swedish-speaking clients with their travel inquiries and bookings through phone, email, and chat.
• Provide detailed information about travel options, accommodations, and Booking.com services to help clients make informed decisions.
• Process reservations accurately, confirming all details and ensuring a smooth booking experience.
• Address customer inquiries and resolve issues efficiently while maintaining high standards of customer service.
• Maintain thorough records of client interactions and bookings in our CRM system.
• Stay informed about travel trends, popular destinations, and Booking.com offerings to provide the best support to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Français - Conseiller / Conseillère voyages for Booking.com, offering you the chance to work in the picturesque setting of Greece! We are seeking passionate and dynamic French-speaking travel advisors who are dedicated to providing exceptional service to customers looking to book their dream trips.

Key Responsibilities

• Assist French-speaking customers with their travel inquiries via phone, email, and online chat.
• Provide detailed information about travel options, accommodations, and services offered by Booking.com.
• Help clients with bookings, modifications, and cancellations, ensuring a smooth and enjoyable experience.
• Gather customer feedback and provide insights to improve service quality.
• Collaborate with team members to enhance workflows and customer satisfaction.
• Stay updated on travel trends and Booking.com’s offerings to provide expert advice to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Deutsch-Englische Kundenberatung position for Booking.com, to be performed in the scenic surroundings of Greece. This role is ideal for those who are passionate about providing excellent customer service and want to thrive in a dynamic work environment. As a customer advisor, you will assist clients in both German and English with their booking inquiries and ensure a smooth customer experience.

Key Responsibilities

• Provide high-quality customer support to German-speaking clients regarding their bookings and inquiries.
• Assist customers in both German and English to ensure clarity and understanding throughout the booking process.
• Resolve customer issues and complaints promptly and effectively, ensuring customer satisfaction.
• Educate customers on Booking.com’s services, policies, and features to maximize user experience.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.

Requirements

We are looking for a Referral & Ambassador Manager to grow GoMining’s referral ecosystem through ambassadors, communities, bloggers, and influencers.

The main goal of this role is to attract active referrers, help them launch successfully, reach their first purchases, and scale their contribution to revenue. This position combines partnerships, community work, growth experimentation, and structured CRM management.

Responsilities

• Identify and attract ambassadors, community leaders, bloggers, and influencers to join the GoMining referral program.
• Work with crypto communities across X (Twitter), YouTube, Telegram, Discord, and other social platforms.
• Communicate directly with partners: onboarding, explaining product value and referral mechanics.
• Guide partners to their first active referrals and purchases.
• Test and validate hypotheses related to partner types, formats, geographies, and acquisition channels.
• Collect feedback from both active and inactive / declined partners to improve the referral program.
• Maintain and update partner pipelines in CRM systems (Monday CRM is a strong plus).
• Collaborate with affiliate managers, marketing, and product teams to scale referral-driven revenue.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish-speaking individuals looking to work in Greece! We offer a fully paid relocation package to ensure a smooth transition to your new role in our vibrant team. Join us and experience the rich culture of Greece while advancing your career in a supportive and dynamic environment.

Key Responsibilities

• Provide exceptional customer support in Polish to our clients via various channels including phone, email, and live chat.
• Assist customers with inquiries related to services, products, and account management.
• Document interactions in our CRM system to ensure accurate tracking and reporting on customer support activities.
• Troubleshoot and resolve customer issues efficiently while maintaining high satisfaction levels.
• Collaborate with internal teams to enhance processes and improve customer experience.
• Stay informed about company offerings and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the rapidly growing streaming services sector, with the unique benefit of working in Greece! This role is perfect for individuals who are passionate about entertainment and technology and are eager to assist customers in navigating their streaming needs.

Key Responsibilities

• Handle customer inquiries regarding streaming services, subscriptions, and account management via phone, email, and chat in Polish.
• Provide information about service features, content availability, and troubleshooting assistance.
• Assist customers with billing inquiries and subscription modifications.
• Resolve customer complaints and technical issues efficiently while maintaining a high standard of service.
• Document all customer interactions in the CRM system accurately for tracking and follow-up purposes.
• Collaborate with technical teams to address complex issues and ensure a seamless customer experience.
• Stay knowledgeable about industry trends, new content releases, and updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives for a leading Social Media Platform, with positions available in beautiful Greece. This role is perfect for individuals who are passionate about social media and are eager to assist users in navigating their inquiries while providing exceptional customer service in Polish.

Key Responsibilities

• Manage user inquiries related to the social media platform, addressing questions and concerns via phone, email, and chat in Polish.
• Provide detailed explanations about features, functionality, and policies of the platform.
• Assist users with account management, privacy settings, and troubleshooting issues.
• Resolve complaints and issues promptly to ensure a positive user experience.
• Document all interactions in the CRM system for effective follow-up and reporting.
• Collaborate with internal teams to enhance user experience and address platform-related inquiries.
• Stay updated on platform features, trends, and policies to provide accurate assistance to users.

Requirements