Join the dynamic team at Mercier Consultancy MD as an Italian Support Specialist for a leading US Parcel Service! This role is based in Greece and offers you the opportunity to connect with Italian-speaking customers, assisting them with their shipping and logistics needs. Your dedication to providing exceptional support will ensure customer satisfaction and contribute to our mission of excellence.

Your Role

As an Italian Support Specialist, you will be responsible for resolving customer inquiries related to parcel delivery and logistics. Utilizing your fluency in Italian, you will communicate effectively with customers through various channels, ensuring that their experiences with our services are seamless and positive.

Key Responsibilities

• Handle inbound customer inquiries in Italian via phone, chat, and email regarding parcel services.
• Provide accurate information about shipping options, tracking, and delivery times.
• Troubleshoot issues and resolve customer concerns with a focus on first-contact resolution.
• Maintain detailed records of customer interactions and feedback for quality assurance.
• Collaborate with the logistics team to ensure prompt and effective service delivery.
• Stay informed about operational updates and service changes to relay accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Icelandic Solutions Specialist, complete with fully paid relocation to Bulgaria! In this pivotal role, you will utilize your language skills and industry expertise to help clients navigate their challenges and implement innovative solutions tailored to their specific needs. As a key member of our team, you will play an essential role in driving client success.

Key Responsibilities

• Engage with Icelandic-speaking clients to assess their needs and deliver tailored solutions.
• Provide expert advice and recommendations to optimize client satisfaction and enhance business operations.
• Conduct training sessions and workshops to educate clients on product features and best practices.
• Collaborate with cross-functional teams to ensure efficient implementation and support of solutions.
• Maintain up-to-date knowledge of industry trends and advancements to provide informed insights.
• Document and track client interactions to monitor satisfaction and identify opportunities for improvement.

Requirements

Mercier Consultancy MD is excited to offer opportunities for Dutch Speaking professionals in Sofia, Bulgaria! This vibrant city serves as an excellent backdrop for individuals looking to further their careers while experiencing a rich cultural environment. You will have the chance to work in a dynamic team, contributing to various projects that cater to Dutch-speaking clients and communities.

Key Responsibilities

• Engage with clients and stakeholders in Dutch to provide exceptional support and services.
• Assist in projects that require Dutch language expertise, whether through moderation, content creation, or customer support.
• Collaborate with cross-functional teams to enhance the quality of services offered to our Dutch-speaking clientele.
• Participate in meetings and discussions to provide insights and recommendations based on Dutch market trends.
• Contribute to the development and implementation of strategies tailored to Dutch-speaking users.

Requirements

Join Our Team!

Are you fluent in Dutch and looking for an exciting opportunity to work with us at Mercier Consultancy MD? We are in search of a dedicated and enthusiastic Dutch Speaking Customer Representative.

This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant culture while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients, addressing their inquiries promptly and professionally.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Work collaboratively with your team to ensure the timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and eager for a rewarding opportunity that offers paid relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative.

This exciting position allows you to enjoy the beautiful lifestyle of Greece while providing exceptional customer service to our clients.

Your Role:

• Deliver top-notch customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care.
• Engage in effective communication through various channels, including phone, email, and chat.
• Become familiar with our client systems to ensure a high-quality service is provided.
• Collaborate with team members to facilitate timely resolutions of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills paired with a customer-focused approach.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is thrilled to present exciting opportunities for Czech Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking dynamic individuals who are ready to embark on a new adventure while contributing their skills to our thriving company. Join us in a vibrant work environment where you can make a genuine impact!

Key Responsibilities

• Engage with our Czech-speaking clients and provide excellent customer support through various channels, ensuring their needs are met effectively.
• Assist customers with inquiries, guide them through services, and resolve any issues they may encounter.
• Document interactions and maintain accurate records in our CRM system to enhance service quality.
• Collaborate with team members to ensure a seamless customer experience across the board.
• Contribute to the improvement of processes and service delivery through feedback and suggestions.
• Stay informed about product updates, industry trends, and company news to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Czech Speaking professionals in the vibrant city of Sofia, Bulgaria. We are looking for motivated individuals ready to embark on a new career path with a fully paid relocation package. This position is perfect for candidates who want to immerse themselves in a new culture while leveraging their Czech language skills.

Key Responsibilities

• Provide high-quality customer support or advisory services to Czech-speaking clients through various communication channels.
• Assist customers with inquiries, product information, and issue resolution, ensuring exceptional service delivery.
• Document all customer interactions accurately in our CRM system for tracking and continuous improvement.
• Work collaboratively with team members to enhance processes and customer experience.
• Maintain up-to-date knowledge of products and services to deliver accurate information to clients.
• Engage in training and development opportunities to enhance your skills and contribute effectively to the team.

Requirements

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about our services and products, ensuring all questions are answered promptly.
• Address and resolve customer complaints with a focus on achieving high satisfaction levels.
• Maintain accurate records of customer interactions within our CRM system.
• Work closely with team members to enhance the overall customer experience.
• Stay updated on company services, industry trends, and best practices in customer service.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Speaking Lead Generation Specialist to join our dedicated team in Greece. This role offers the unique opportunity of fully paid relocation, allowing you to immerse yourself in a vibrant culture while contributing to our online network platform. You will be responsible for generating leads within Dutch-speaking markets, fostering initial relationships, and promoting our innovative services.

Key Responsibilities

• Research and identify potential leads in the Dutch-speaking market to build a strong prospect pipeline.
• Reach out to potential clients via phone, email, and social media, effectively communicating the advantages of our platform.
• Qualify leads to assess their needs and interests, ensuring a good fit with our services.
• Document interactions and update records in our CRM system to track progress and lead status.
• Collaborate with the marketing and sales teams to devise effective lead generation strategies.
• Stay current on industry trends to better convey our platform’s value to potential users.

Requirements

Mercier Consultancy MD is seeking a proactive Dutch Speaking Inside Sales Representative to join our digital advertising team in Greece! This is an exciting opportunity for individuals who are passionate about sales and the digital marketing landscape. As an Inside Sales Representative, you will engage with potential clients, showcasing our digital advertising solutions and helping them optimize their online presence.

Key Responsibilities

• Conduct outbound sales calls and follow-ups to generate leads and close sales in the digital advertising space.
• Develop a thorough understanding of our digital advertising products and services to effectively communicate their benefits to clients.
• Manage the sales pipeline and track progress through our CRM system, ensuring accuracy in documentation.
• Identify client needs and recommend tailored advertising solutions that drive their business objectives.
• Collaborate with marketing and creative teams to enhance service offerings and client deliverables.
• Stay updated on industry trends and competitor offerings to provide valuable insights to clients.
• Achieve and exceed sales targets while contributing to the overall growth of the company.

Requirements