Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Mercier Consultancy MD as a Dutch Speaking Talent Support Officer and embark on an exciting journey in beautiful Portugal! This position is ideal for individuals who are enthusiastic about recruitment and looking to make a meaningful impact in a vibrant work environment. We offer a paid relocation package to ensure a smooth transition to your new home.

Your Role:

• Assist in the recruitment process by actively sourcing and engaging Dutch-speaking candidates.
• Conduct initial screenings and assessments to evaluate candidates’ qualifications and fit with our clients’ needs.
• Collaborate with recruiters and hiring managers to thoroughly understand job requirements and expectations.
• Ensure clear and prompt communication with candidates throughout their recruitment journey, creating a positive experience.
• Utilize various recruitment platforms and tools to attract top talent and streamline your processes.
• Participate in team discussions, contributing ideas to enhance the talent support experience.
• Engage in professional development training to stay ahead in the talent acquisition field.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Dutch Speaking Talent Support Officer to join our team in the beautiful island of Malta! This role is perfect for those who are eager to dive into the recruitment field while embracing a vibrant and multicultural work environment. We offer a comprehensive paid relocation package to assist with your move to this Mediterranean paradise.

Your Role:

• Support the recruitment team by sourcing and engaging with Dutch-speaking candidates from diverse backgrounds.
• Conduct preliminary assessments to evaluate candidates’ qualifications and compatibility with our clients’ needs.
• Collaborate with recruiters and hiring managers to fully understand job requirements and team dynamics.
• Ensure clear and timely communication with candidates throughout their recruitment journey, providing a positive experience.
• Utilize various recruitment tools and platforms to attract top-tier talent effectively.
• Participate in team discussions, sharing ideas and strategies to enhance talent support initiatives.
• Engage in continuous professional development to refine your recruitment skills and knowledge.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join DSI Systems as an Event Coordinator and become a vital part of our dynamic team! As an Event Coordinator, you will spearhead our new dealer campaigns and provide marketing assistance, facilitating smooth operations in a high-paced and exciting work environment.

Your responsibilities include planning and executing dealer events, managing logistics, and ensuring that each event delivers an exceptional experience. You'll work closely with team members across various departments to create successful campaigns and maintain open communication with our dealers, thereby reinforcing DSI’s commitment to relationships and partnerships.

This position is based in our Kennesaw, GA office.
Schedule: Monday – Friday, 8:30 am – 5:00 pm

About DSI Systems:
Founded in 1984, DSI Systems is a family-owned sales enablement company that prides itself on providing exceptional value to our clients and partners. We offer comprehensive solutions across mobility, broadband, video, and more to help our sales partners uncover growth opportunities.

Requirements

Join Mercier Consultancy MD for an exciting opportunity as a Romanian Speaking Professional in the vibrant city of Sofia, Bulgaria! With paid relocation included, this position invites enthusiastic individuals who are eager to embrace new challenges and cultures while providing exceptional service to our Romanian-speaking clients.

Key Responsibilities

• Engage with Romanian-speaking clients, assisting them with inquiries, services, and support through various communication channels.
• Provide accurate information and guidance regarding our offerings, ensuring clients have the resources they need to make informed decisions.
• Process applications, reservations, or service requests with precision to deliver a seamless customer experience.
• Troubleshoot and resolve client issues effectively, maintaining a high level of professionalism at all times.
• Log and track customer interactions in our CRM system to enhance service delivery.
• Collaborate with team members to optimize processes and foster a supportive work environment.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Positions in the vibrant city of Sofia, Bulgaria! We are offering paid relocation to those ready to embark on this adventure. This role is perfect for individuals looking to leverage their language skills in a dynamic work environment while enjoying the culture and beauty of Sofia.

Key Responsibilities

• Assist Portuguese-speaking clients with inquiries and support across various channels, including phone, email, and chat.
• Provide accurate and helpful information regarding services, products, and local insights.
• Coordinate and process client requests efficiently, ensuring a high level of customer satisfaction.
• Maintain accurate records of interactions and follow up on client inquiries as necessary.
• Work closely with team members to continuously improve service delivery and customer experience.
• Stay informed about industry trends and company offerings to provide informed support to clients.

Requirements

Join Mercier Consultancy MD for an exciting opportunity as a Norwegian Speaking professional in Sofia, Bulgaria! We are dedicated to providing comprehensive support to our Norwegian-speaking clients, and we are covering all relocation expenses to bring you to this vibrant city. This role offers the chance to experience a unique culture while advancing your career in a collaborative environment.

Key Responsibilities

• Effectively manage incoming inquiries from Norwegian-speaking clients across various channels.
• Provide thorough assistance with job-related queries, ensuring a high level of customer satisfaction.
• Help clients navigate our services and offerings, ensuring clear communication and understanding.
• Maintain accurate records of client interactions and inquiries in our CRM system.
• Collaborate with team members to support initiatives and improve overall service delivery.
• Stay knowledgeable about industry developments and client-specific challenges to provide proactive solutions.

Requirements

Mercier Consultancy MD is delighted to offer an exceptional opportunity for Irish Speaking Professionals to join our team in Sofia, Bulgaria. This position includes a paid relocation package, allowing you to thrive in a vibrant city known for its rich culture and welcoming atmosphere. We are seeking enthusiastic individuals who are passionate about delivering outstanding customer service and making an impact in the industry.

Key Responsibilities

• Assist customers in Irish, effectively addressing their inquiries and providing top-notch support.
• Troubleshoot and resolve customer complaints with a focus on enhancing their experience.
• Maintain accurate records of customer interactions, ensuring thorough documentation in our CRM system.
• Work collaboratively with team members to foster a positive and productive work environment.
• Stay informed about company offerings to deliver accurate and relevant information to customers.
• Engage in continuous training to improve service delivery and personal development.

Requirements