Mercier Consultancy MD is excited to announce opportunities for Icelandic Speaking professionals to join our team in beautiful Bulgaria, complete with a fully paid relocation package! In this role, you will be an integral part of our team, providing outstanding support and services to our Icelandic-speaking clients. This position offers an exceptional chance to advance your career while experiencing the rich culture and stunning landscapes of Bulgaria.

Key Responsibilities

• Communicate effectively with Icelandic-speaking clients, addressing inquiries and providing top-notch assistance through various channels such as phone, email, and chat.
• Assist clients with product information, account management, and troubleshooting, ensuring a seamless customer experience.
• Document client interactions in our CRM system, maintaining accurate records for follow-up and reporting purposes.
• Collaborate with internal teams to enhance service offerings based on client feedback and market insights.
• Stay updated on product knowledge, industry trends, and best practices to offer informed and professional support to clients.
• Participate in team meetings and contribute to discussions aimed at improving overall customer satisfaction.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience.

Key Responsibilities

• Provide top-notch technical support to Dutch-speaking customers.
• Diagnose and resolve technical issues efficiently while ensuring clear communication with clients.
• Guide customers through troubleshooting steps and provide optimal solutions to their inquiries.
• Maintain detailed documentation of customer interactions and issues in the CRM system.
• Collaborate with internal teams to address complex technical challenges and improve service delivery.
• Stay informed about products, service updates, and best practices in technical support.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Ready to swap grey skies for Greek sunshine?

Our client in Greece is partnering with Dyson, one of the world’s most innovative tech brands — and they’re looking for Dutch-speaking Customer Support Specialists who want more than just a job. They want a life abroad.

This is your chance to build an international career while living by the sea, enjoying Mediterranean food, and experiencing a culture where people actually take their coffee breaks seriously.

About the Role
You’ll support Dyson customers and help them get the most out of their products — from troubleshooting to guiding them through features and repairs. No need to be a tech genius from day one; you’ll get full training.

Your Daily Tasks Will Include:

• Handling calls, messages and emails from Dyson users
• Helping with product questions, troubleshooting and usage tips
• Processing warranties, repairs, and replacements
• Recommending products based on customer needs
• Ensuring customers have a smooth, positive experience
• Collaborating with a professional, international team

Requirements

Strong communication skills in Dutch and English

A detail-oriented and problem-solving mindset

Ability to stay calm when things don’t go as planned

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch-Speaking Support Consultant to join our team, focusing on a leading betting app! This role will be based in the beautiful setting of Greece, where you will engage directly with users to provide top-notch support and enhance their overall experience. If you have a passion for customer service and enjoy working in a dynamic environment, we want to hear from you!

Key Responsibilities

• Respond to customer inquiries and issues via various communication channels, including email, chat, and phone.
• Provide detailed product information and troubleshooting assistance for the betting app to ensure a seamless user experience.
• Collaborate with internal teams to resolve complex issues and escalate as necessary.
• Document customer interactions and feedback to help improve service delivery and app functionality.
• Stay updated on product features, promotions, and industry trends to provide informed support.
• Help create and maintain support documentation and FAQs to enhance customer self-service options.

Requirements

Join Mercier Consultancy MD as a Live Expert specializing in the high-tech industry, where you will have the exciting opportunity to work in Greece! This role is perfect for individuals who are passionate about technology and have a knack for assisting customers. As a Dutch-speaking Live Expert, you will engage with clients in real-time, providing support, troubleshooting, and expert advice on a range of high-tech products and services.

Key Responsibilities

• Provide exceptional customer support through live chat, video calls, and other communication channels in Dutch.
• Assist clients with inquiries regarding high-tech products, offering expert guidance and troubleshooting assistance.
• Identify customer needs and tailor solutions to enhance their experience with our products and services.
• Stay updated on the latest high-tech trends, products, and company offerings to provide informed support.
• Collaborate with technical teams to resolve complex issues and escalate when necessary.
• Maintain accurate records of customer interactions and feedback for continuous improvement.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Advisor for a leading Video Game Brand, located in Greece! This position not only allows you to work in a vibrant and dynamic environment, but also includes relocation support for those currently living outside Greece. If you have a passion for video games and enjoy providing top-notch customer service, we want you on our team!

Key Responsibilities

• Deliver exceptional customer support to Dutch-speaking clients via phone, email, and chat regarding gaming products and services.
• Assist customers with inquiries about video games, consoles, troubleshooting, and account issues.
• Troubleshoot and resolve customer complaints efficiently to enhance user satisfaction.
• Document interactions and maintain comprehensive records in the CRM system.
• Collaborate with product teams to relay customer feedback and support service enhancements.
• Stay updated on the latest gaming trends, products, and industry news to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Customer Service Representatives who speak Irish to work in beautiful Bulgaria. This role comes with a fully paid relocation package, making it easier than ever to embark on a new adventure while providing exceptional service. The ideal candidate will be passionate about customer support and ready to thrive in a multicultural environment.

Key Responsibilities

• Manage customer inquiries in Irish via phone, email, and chat, providing top-notch service and support.
• Assist customers with product information, troubleshooting, and service-related inquiries.
• Resolve customer complaints in a timely and professional manner, ensuring satisfaction.
• Document all customer interactions accurately within the CRM system.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product updates and industry trends to provide accurate assistance.

Requirements

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

About the role

Reporting to the Finance Director, the Senior Systems Accountant will focus on the analysis, design and optimisation of all financial systems. You will bridge the finance and technology departments, ensuring financial systems are efficient, accurate and aligned with business objectives. You will be essential for optimising financial software, managing system integrations and providing data-driven insights to improve financial reporting and support informed business decisions.

Duties & Responsibilities

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: