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Dutch Speaking Inbound Sales & Administration - (Remote) in Greece/Bulgaria

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Dutch Speaking Inbound Sales & Administration Representatives. This remote position can be performed from the beautiful locations of Greece or Bulgaria, allowing you to work from anywhere while still being part of our vibrant team. If you have a passion for sales and administration and are eager to help customers find the perfect solutions, we want to hear from you!


Key Responsibilities

  • Handle inbound sales inquiries from customers, providing them with product information and assistance in Dutch.
  • Process customer orders and manage sales documentation and administration efficiently.
  • Collaborate with other teams to ensure seamless processing of customer requests and inquiries.
  • Maintain accurate records of sales transactions and customer interactions in the CRM system.
  • Support customers throughout their purchasing journey, ensuring a smooth and positive experience.
  • Identify opportunities for upselling and cross-selling to meet customer needs and drive sales growth.
  • Stay informed about product offerings, services, and market trends to provide excellent service.

Requirements

Job Skills

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Slovak Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
  • Provide accurate information on product availability, usage, and health recommendations.
  • Assist customers with order processing, tracking, and returns.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Document all customer interactions accurately and maintain records in the CRM system.
  • Collaborate with healthcare professionals and internal teams to enhance service delivery.
  • Stay informed on industry regulations, product updates, and best practices to effectively support customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Nordic Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and committed to delivering outstanding customer service, this role is perfect for you. In this position, you will assist customers in navigating renewable energy solutions while providing top-notch support in Nordic languages.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Nordic languages.
  • Educate customers on renewable energy options, energy efficiency programs, and environmental benefits.
  • Assist customers with account management, service inquiries, and troubleshooting as required.
  • Document all customer interactions accurately in the CRM system, ensuring compliance with industry regulations.
  • Collaborate with technical and sales teams to address customer needs and enhance their experience.
  • Stay informed about industry trends, product developments, and company initiatives to effectively support customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to provide an exceptional opportunity for Norwegian Speaking Customer Service Representatives in the Manufacturing industry. This position is perfect for individuals who possess a passion for customer service and have a strong interest in manufacturing processes. In this role, you will assist customers with inquiries, ensuring they receive prompt and effective support in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products and services via phone, email, and chat in Norwegian.
  • Provide detailed information regarding product specifications, availability, and order processes.
  • Assist customers with order placement, modifications, and troubleshooting issues as they arise.
  • Resolve customer complaints and ensure their needs are met efficiently and courteously.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with production and logistics teams to ensure timely and accurate order fulfillment.
  • Stay informed about industry trends and updates on manufacturing processes to support customers effectively.

Requirements

Job Skills

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Estonian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who are eager to support customers in navigating their financial needs and providing comprehensive banking solutions. As a representative, you will play a pivotal role in ensuring customer satisfaction while communicating in Estonian.


Key Responsibilities

  • Handle customer inquiries regarding banking products and services via phone, email, and chat in Estonian.
  • Assist customers with account management, transactions, and general banking operations.
  • Provide information on loans, credit cards, and investment options.
  • Resolve customer complaints in a professional and timely manner.
  • Document interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with other departments to enhance customer service and address complex issues.
  • Stay up-to-date on banking regulations and product offerings to provide accurate information.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Norwegian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for dedicated individuals who are passionate about healthcare and keen to support customers in navigating pharmaceutical products and services. You will use your Norwegian language skills to assist patients, healthcare providers, and clients in understanding and accessing pharmaceutical solutions.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products and healthcare services via phone, email, and chat in Norwegian.
  • Provide detailed information about product availability, usage, and regulatory compliance.
  • Assist customers in processing orders and managing accounts, along with resolving any service-related issues.
  • Document all customer interactions accurately and ensure proper follow-up for satisfaction.
  • Collaborate with internal teams, including sales and medical support, to enhance customer experience.
  • Stay updated on industry regulations and product information to provide current and relevant assistance.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovenian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and committed to delivering excellent customer service. You will support customers in exploring renewable energy options and ensuring they have a positive experience throughout their journey.


Key Responsibilities

  • Respond to customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Slovenian.
  • Educate customers about energy efficiency programs, benefits of renewable energy solutions, and available resources.
  • Assist customers with account management and troubleshooting any service-related issues.
  • Accurately document all customer interactions in our CRM system while ensuring compliance with regulations.
  • Collaborate with technical and operational teams to enhance the customer experience and resolve issues promptly.
  • Stay informed about industry trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Prominent German Multinational Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for Dutch Speaking Customer Service Representatives for a prominent German multinational corporation. This role is ideal for individuals who are passionate about providing top-quality customer service and interested in working within a global environment. As a representative, you will assist customers with inquiries and deliver exceptional support in Dutch.


Key Responsibilities

  • Manage customer inquiries related to products and services via phone, email, and chat in Dutch.
  • Provide detailed information about product features, pricing, and company policies.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for future reference and analysis.
  • Collaborate with various departments to provide informed and timely responses to inquiries.
  • Stay updated on company products, services, and industry trends to best support customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who have a passion for cars and excellent customer service skills. As part of our dedicated team, you will assist customers with their inquiries related to automotive products and services, ensuring a seamless communication experience in Swedish.


Key Responsibilities

  • Manage customer inquiries about automotive products, services, and features via phone, email, and live chat in Swedish.
  • Provide assistance with product selection, features, specifications, and pricing.
  • Support customers in troubleshooting issues and managing warranties and repairs.
  • Document customer interactions accurately and follow up to ensure satisfaction.
  • Collaborate with dealership teams and technical staff to provide timely solutions to customer inquiries.
  • Stay updated on new automotive trends and products to provide accurate information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Slovenian Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about travel and customer service and are excited to support customers in their aviation needs. As a representative, you will assist passengers and clients in navigating inquiries related to airline services, bookings, and travel information, all while providing exceptional service in Slovenian.


Key Responsibilities

  • Handle customer inquiries related to aviation services, flight bookings, and travel arrangements via phone, email, and chat in Slovenian.
  • Provide assistance with itinerary changes, cancellations, and refunds.
  • Educate customers about airline policies, baggage regulations, and travel updates.
  • Resolve issues and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with operational teams to address any service-related challenges.
  • Stay up-to-date on industry trends and service offerings to provide relevant information to customers.

Requirements

Job Skills

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