Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

Showroom Consultant

Who are we looking for?

We are currently seeking a Showroom Consultant who will play a vital role in enhancing our customer experience and showcasing the quality of our products in our showroom at Nicosia. The ideal candidate will leverage their expertise in building materials to assist clients in selecting the best solutions for their projects. If you are passionate about providing exceptional customer service and understanding the client's needs, then our role is for you!

What about your daily routine?

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social platforms and enjoy helping users navigate their experiences. As a customer service representative, you will engage with clients in Estonian, assisting them with inquiries and ensuring a positive user experience on our social media platforms.

Key Responsibilities

• Manage customer inquiries related to social media features, account management, and content guidelines via phone, email, and live chat in Estonian.
• Assist users with account setup, security concerns, and troubleshooting issues.
• Provide information on platform features, updates, and community standards.
• Resolve complaints and feedback efficiently, ensuring customer satisfaction.
• Document all customer interactions accurately and maintain organized records in the CRM system.
• Collaborate with other teams to improve user experience and address frequent issues.
• Stay informed about social media trends and platform updates to provide current information to users.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Mercier Consultancy MD is excited to announce an opening for German Speaking Customer Service Representatives in the social media industry. This is a fantastic opportunity for individuals who are passionate about social connectivity and customer engagement. As a member of our customer service team, you will assist users in navigating the platform, resolving issues, and providing a high level of support in German.

Key Responsibilities

• Respond to customer inquiries regarding social media platform functionalities, account management, and content policies via phone, email, and chat in German.
• Assist users in troubleshooting account issues and provide step-by-step guidance.
• Educate customers about platform features and best practices for engagement.
• Document all customer interactions accurately for follow-up and reporting purposes.
• Work closely with technical teams to address and resolve customer issues.
• Stay updated on social media trends and company updates to effectively assist users.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

H Alumil, αναζητά Υπάλληλο Γραφείου με εξειδίκευση στις Παραγγελίες και την Τιμολόγηση για να ενταχθεί στη δυναμική της ομάδα!

Στην Alumil, πιστεύουμε στη δημιουργία ενός εργασιακού περιβάλλοντος που εμπνέει και ενθαρρύνει, όπου κάθε μέλος της ομάδας διαδραματίζει καθοριστικό ρόλο στην επιτυχία της. Η συμβολή σου θα βοηθήσει στην απλοποίηση της διαδικασίας παραγγελιών και τιμολόγησης, διασφαλίζοντας ότι οι πελάτες μας λαμβάνουν την υψηλότερη ποιότητα εξυπηρέτησης.

Ο ρόλος, έχει τις παρακάτω αρμοδιότητες:

• Καταχωρεί παραγγελίες πελατών & προμηθευτών
• Παρακολουθεί την πορεία των παραγγελιών
• Εκδίδει παραστατικά (Τιμολόγια, πιστωτικά, Δελτία Αποστολής-παραλαβής κλπ.)
• Ενημερώνει τους πελάτες σχετικά με τα Υπόλοιπά τους
• Καταχωρεί Εισπράξεις, Πληρωμές & ‘Έξοδα
• Τηρεί το ταμείο του καταστήματος

Requirements

• Απολυτήριο Λυκείου (πτυχίο στη Διοίκηση Επιχειρήσεων ή σε συναφή τομέα θα θεωρηθεί επιπλέον προσόν).
• Αποδεδειγμένη εμπειρία σε θέση back office ή διοικητικής υποστήριξης θα εκτιμηθεί.
• Ισχυρές οργανωτικές δεξιότητες και μεγάλη προσοχή στη λεπτομέρεια.
• Άριστη γνώση MS Office, ιδιαίτερα του Excel.
• Καλή γνώση της αγγλικής γλώσσας.

Benefits