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Director of Conversion Rate Optimization

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — and building a world-class conversion engine is our next major bet in that direction.

About the Growth Team

The Growth team owns the full customer acquisition funnel — from ad click to first completed service. We acquire 150,000+ new customers per year across paid, organic, and partner channels. Our CMO owns the visit-to-customer rate, and every point of improvement flows directly to revenue. We're building a rigorous experimentation program across the acquisition funnel, and this role is the person who makes that real.

The Challenge

We know experimentation works. We've seen tests move conversion meaningfully. We have a testing program, methodology standards, a learning repository, and a coordination layer — but no one owns it full-time. Meanwhile, we're migrating our landing pages to Webflow, which gives us full control over the pages that receive all inbound traffic — no engineering dependency, no sprint queues. The opportunity is massive, but only if there's a dedicated person behind the wheel.

The Role

Job Skills

View the job post & apply

Norwegian Night Shift Customer Support Agent - iGaming

posted by: spj_bot

Some people run on coffee. Others run on moonlight. If you are a natural night owl who thrives in a calm, independent environment, this is your lane.

We are seeking experienced Norwegian-speaking Customer Support Specialists to join an established iGaming company in Malta—Europe’s premier hub for online gaming and tech. You will be the first point of contact for our players, ensuring a safe, professional, and high-quality experience while the rest of the world sleeps.

Why Malta?

This isn’t just a job location; it’s a lifestyle shift. Working nights in Malta means:

  • Daytime Freedom: Enjoy the Mediterranean sun, beaches, and cafes while others are in the office.
  • International Hub: Join a massive social scene within the iGaming and tech community.
  • Easy Travel: Use your days off to explore Europe from a central Mediterranean base.

What You’ll Be Doing

As a Night Shift Specialist, you will handle a variety of tasks with a focus on first-contact resolution:

Job Skills

View the job post & apply

Finnish Night Shift Customer Support Agent - iGaming

posted by: spj_bot

Some people run on coffee. Others run on moonlight. If you are a natural night owl who thrives in a calm, independent environment, this is your lane.

We are seeking experienced Finnish-speaking Customer Support Specialists to join an established iGaming company in Malta—Europe’s premier hub for online gaming and tech. You will be the first point of contact for our players, ensuring a safe, professional, and high-quality experience while the rest of the world sleeps.

Why Malta?

This isn’t just a job location; it’s a lifestyle shift. Working nights in Malta means:

  • Daytime Freedom: Enjoy the Mediterranean sun, beaches, and cafes while others are in the office.
  • International Hub: Join a massive social scene within the iGaming and tech community.
  • Easy Travel: Use your days off to explore Europe from a central Mediterranean base.

What You’ll Be Doing

As a Night Shift Specialist, you will handle a variety of tasks with a focus on first-contact resolution:

Job Skills

View the job post & apply

(German & English, Weekend shifts) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant (30 hours/week) today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent German & English) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant (30 hours/week) today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent English) Customer Support Consultant, hospitality (remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via phone calls, chats, and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(German & English, Weekend shifts) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant (30 hours/week) today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(German & English, weekend shifts) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant (30 hours/week) today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent German & English) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant (30 hours/week) today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(Fluent German & English) Customer Support Consultant, part-time (LATAM, remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant (30 hours/week) today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply
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SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

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