Mercier Consultancy MD is pleased to announce an exciting opportunity for Slovak Speaking Customer Service Representatives for Booking.com, with the flexibility of remote work from Greece. This role is ideal for individuals who enjoy travel and are enthusiastic about helping customers navigate their travel bookings. As a customer service representative, you will assist clients in Slovak, providing support and guidance for their accommodation needs.

Key Responsibilities

• Assist customers with inquiries related to hotel bookings, cancellations, and modifications via phone, email, and chat in Slovak.
• Provide detailed information about properties, amenities, and special offers to enhance the customer experience.
• Resolve booking issues and customer complaints effectively to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with various teams to facilitate smooth booking processes and address customer needs.
• Stay informed about industry trends and Booking.com policies to provide accurate information.

Requirements

Are you a fluent German speaker with a passion for travel and exceptional customer service? Mercier Consultancy MD is thrilled to offer an exciting opportunity with Booking.com as a German Speaking Customer Service Representative. This remote role, based in beautiful Greece, allows you to work from the comfort of your home while helping travelers around the globe enjoy seamless booking experiences!

Key Responsibilities

• Engage with customers via phone, email, and live chat to assist with their booking inquiries, changes, and concerns in German.
• Provide personalized recommendations for accommodations, travel options, and experiences to enhance the customer journey.
• Resolve issues creatively and efficiently to ensure maximum customer satisfaction.
• Document inquiries and solutions within our CRM system to maintain accurate records.
• Collaborate with team members to improve service delivery and share valuable insights.
• Stay updated on the latest promotions, destinations, and travel trends to offer informed support.

Requirements

Mercier Consultancy MD is looking for a dedicated Digital Trust and Safety Specialist fluent in both Danish and English to join our team in Bulgaria. In this critical position, you will help create a secure digital environment by monitoring content, managing safety incidents, and ensuring compliance with community standards. Your role is essential in protecting users and fostering a culture of trust online.

Key Responsibilities

• Continuously oversee user interactions and content across our platforms to identify potential violations of safety protocols and community standards.
• Conduct comprehensive investigations into reported safety issues, applying analytical skills to evaluate evidence and provide sound recommendations.
• Collaborate with various teams to develop and enhance policies designed to support digital safety and trust.
• Generate detailed reports analyzing safety incidents and trends to support informed decision-making.
• Stay current on emerging trends and best practices in digital safety to proactively improve safety measures.
• Engage with users to educate them on safety practices and raise awareness about potential online risks.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, working remotely from Greece. This role is perfect for individuals who enjoy helping customers plan their travel experiences and are dedicated to providing world-class customer service. As a representative, you will assist clients in Croatian, addressing their inquiries and ensuring they have an exceptional experience using Booking.com.

Key Responsibilities

• Handle customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in Croatian.
• Provide detailed information regarding reservation processes, cancellation policies, and promotional offers.
• Assist customers with modifications to their bookings, ensuring a smooth and seamless experience.
• Effectively resolve issues and complaints, maintaining a focus on customer satisfaction.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay updated on trends in the travel industry and Booking.com offerings to better assist customers.

Requirements

Welcome to PXGEO

PXGEO is an innovative marine geophysical service provider combining the strengths of ocean bottom and towed streamer seismic data acquisition techniques to deliver seamless subsurface imaging for a sustainable future.

What's the role?

This role will be part of our Manta Technology team and will be instrumental in designing, developing, and optimizing mechanical systems for our advanced subsea nodes. These nodes are critical components in supporting today’s high-performance data acquisition methods, where ultra-long endurance and reliability are the hallmarks of Manta’s product line. Key responsibilities include:

Mercier Consultancy MD is excited to offer a position for a Swedish Speaking Client Service Representative. This opportunity allows you to join our team while enjoying the benefit of paid relocation to Greece, a destination known for its stunning landscapes and rich culture!

In this role, you will be the primary contact for our Swedish-speaking clients, ensuring they receive the highest level of support and assistance. Your exceptional communication skills will be key to creating strong relationships and maintaining client satisfaction.

Your Key Responsibilities:

• Provide outstanding customer service to our Swedish-speaking clients through phone, email, and chat.
• Handle client inquiries and resolve issues in a timely and professional manner.
• Accurately document all client interactions in our CRM system for effective tracking and follow-up.
• Collaborate with internal teams to enhance client service delivery.
• Stay knowledgeable about our products and services to provide precise information to clients.

Requirements

Join Mercier Consultancy MD as a Swedish Speaking Client Service Representative! This exciting role offers paid relocation to Greece, allowing you to work in a dynamic environment while experiencing the beauty and culture of Greece.

In this position, you will be a key player in providing exceptional support to our Swedish-speaking clients. Your excellent communication skills will help build strong relationships and ensure a high level of satisfaction among our clients as you address their concerns and inquiries.

Your Key Responsibilities Will Include:

• Delivering outstanding customer service to our Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Responding to client inquiries and resolving issues efficiently and professionally.
• Documenting all client interactions accurately in our CRM system to enable effective follow-up.
• Collaborating with internal teams to enhance service delivery and client satisfaction.
• Staying informed about our products and services to provide clients with the best possible assistance.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Slovak Speaking Solutions Consultant, featuring fully paid relocation to the beautiful city of Sofia, Bulgaria! In this engaging role, you will become an essential part of our team, working closely with clients to understand their unique business challenges and deliver tailored solutions that drive success and efficiency. If you are passionate about consulting and looking to expand your career, we want to hear from you!

Key Responsibilities

• Conduct in-depth consultations with clients to identify their specific needs and business challenges.
• Develop and recommend customized solutions that effectively address client requirements and add value.
• Act as the primary liaison between clients and internal teams, ensuring seamless project execution.
• Provide ongoing training and support to clients, enabling them to maximize the benefits of our solutions.
• Stay informed about industry trends, technologies, and competition to provide strategic advice to clients.
• Document client feedback and experiences to improve service offerings continuously.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Norwegian Speaking Client Service Representative. This exciting position offers the opportunity to work (remotely), coupled with paid relocation to Greece, allowing you to combine your career with a beautiful new living environment!

In this role, you will be pivotal in providing exceptional support to our Norwegian-speaking clients. Your expertise in customer service will enable you to address client needs effectively, ensuring high levels of satisfaction and loyalty.

Your Key Responsibilities:

• Provide top-notch customer support to our Norwegian-speaking clients via phone, email, and chat.
• Handle client inquiries and resolve issues promptly and professionally.
• Document all client interactions accurately in our CRM system for thorough follow-up and support.
• Collaborate with internal teams to enhance service delivery and client satisfaction.
• Stay up-to-date with product knowledge to provide accurate assistance to clients.

Requirements

Mercier Consultancy MD is excited to announce an incredible opportunity for an Icelandic Speaking Solutions Consultant, which includes fully paid relocation to the beautiful city of Sofia, Bulgaria! In this vital role, you will be working closely with clients to understand their unique needs and challenges, providing tailored solutions that foster business growth. If you are passionate about consulting and eager to make a difference, we would love to hear from you!

Key Responsibilities

• Engage with clients in detailed consultations to assess their specific business challenges and gather requirements.
• Design and propose customized solutions that effectively address client needs while demonstrating the value of our services.
• Serve as a primary point of contact between clients and internal teams, ensuring smooth implementation and high levels of client satisfaction.
• Provide training and ongoing support to clients, enabling them to make the most of our solutions.
• Stay informed about industry trends and technological advancements to provide valuable insights and recommendations to clients.
• Document client experiences and feedback to contribute to the continuous improvement of our service offerings.

Requirements