Description:

Tiger Analytics Inc. is a leading advanced analytics consulting firm recognized for its expertise in Data Science, Machine Learning, and Big Data. We partner with Fortune 100 companies to drive significant business outcomes through cutting-edge analytics solutions.

We are currently seeking a Sr. Associate for our Human Resources team in India. This role involves supporting HR operations for our global workforce across the US, Canada, and the UK, enhancing our employee experience, and fostering a culture of engagement and growth.

Key Responsibilities:

• Prepare HR dashboards and MIS Reporting across different HR functions
• Maintain HR master data and HRIS systems and generate various reports
• Administer payroll processes and ensure compliance with regulations for US, Canada
• Manage expense reimbursement and offboarding processes
• Oversee HR Compliance and support HR Operations and payroll and benefits
• Drive employee engagement efforts and facilitate open communication
• Collaborate with the HR team to enhance policies, programs, and practices
• Work On process automation, HR Excellence and automation projects
• Handle additional HR-related duties as assigned.

Requirements

Mercier Consultancy MD is seeking a Greek Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation! This is an excellent opportunity to work in a vibrant, international environment where you will help clients solve their business challenges through tailored solutions and expert advice. If you are passionate about technology and customer success, join us and make an impact!

Key Responsibilities

• Consult with clients to understand their unique needs and business objectives.
• Design and propose customized solutions that address client challenges effectively.
• Serve as a trusted advisor, providing valuable insights and recommendations to clients.
• Collaborate with internal teams to ensure smooth implementation and ongoing client support.
• Conduct client training to maximize product usage and satisfaction.
• Keep up-to-date with industry trends and new technologies to provide informed guidance.

Requirements

Mercier Consultancy MD is seeking a German Speaking Travel Support Advisor to join our team in Sofia, Bulgaria! This exciting opportunity is perfect for individuals who are passionate about travel and dedicated to delivering exceptional customer service. You will be responsible for assisting German-speaking clients with their travel plans, ensuring a smooth and enjoyable experience from start to finish.

Key Responsibilities

• Provide high-quality support to German-speaking customers through phone, email, and chat.
• Manage travel bookings, changes, and cancellations promptly and accurately.
• Offer personalized travel advice and solutions tailored to client needs and preferences.
• Resolve customer queries and complaints effectively to maintain client satisfaction.
• Maintain accurate records of customer interactions in company systems.
• Keep up-to-date with the latest travel industry developments and company services.

Requirements

Mercier Consultancy MD is seeking a dedicated German Speaking Customer Service Agent to join a reputable airline company based in Amsterdam, Holland. This role offers the opportunity to work in a vibrant international setting, providing exceptional support to German-speaking passengers and ensuring a seamless travel experience.

Responsibilities

• Assist German-speaking customers through phone, email, and in-person inquiries regarding flight bookings, schedules, and services.
• Provide timely and accurate information on airline policies, ticketing, baggage, and travel regulations.
• Handle customer complaints and resolve travel-related issues professionally and efficiently.
• Maintain detailed records of customer interactions in the CRM system to ensure quality service delivery.
• Collaborate with internal teams to enhance customer satisfaction and streamline service processes.
• Stay updated with airline promotions, procedures, and industry trends impacting customer service.

Requirements

Mercier Consultancy MD is seeking motivated Estonian-speaking professionals to join our growing team in Sofia, Bulgaria. This exciting opportunity comes with fully paid relocation, allowing you to embark on a rewarding career while experiencing the vibrant culture and lifestyle of Bulgaria's capital city.

Key Responsibilities

• Engage with Estonian-speaking clients to provide exceptional customer support and assistance.
• Handle inquiries related to various products and services efficiently and professionally.
• Manage administrative tasks and maintain accurate records within internal systems.
• Collaborate effectively with team members to ensure a seamless customer experience.
• Adapt quickly to changing processes and contribute ideas for continuous improvement.

Requirements

Mercier Consultancy MD is hiring a Danish Speaking Solutions Consultant to work in our Sofia office, offering fully paid relocation! This role provides an exciting opportunity to advance your career while living in one of Europe's vibrant capitals. You will collaborate with clients to understand their requirements and deliver customized, innovative solutions that support their business goals.

Key Responsibilities

• Engage with Danish-speaking clients to assess their needs and develop effective solutions.
• Present tailored consultancy solutions that address client challenges and opportunities.
• Act as a reliable advisor, offering insights and recommendations based on industry trends and best practices.
• Coordinate with internal teams to ensure smooth implementation and support of solutions.
• Provide training and ongoing assistance to clients to maximize product utilization.
• Keep abreast of market developments to continuously enhance client service quality.

Requirements

Mercier Consultancy MD is seeking a proactive Czech Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria. This exciting opportunity comes with fully paid relocation to support your move! As a Solutions Consultant, you will collaborate with clients to understand their unique business needs and deliver tailored solutions that drive success. If you have a passion for technology and a client-centric approach, this role is perfect for you.

Key Responsibilities

• Engage with clients in consultations to identify and understand their specific requirements and objectives.
• Develop and present custom solutions that effectively address client challenges.
• Act as a trusted advisor by offering insights and recommendations aligned with best practices.
• Collaborate internally to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions enabling clients to maximize the benefits of our products and services.
• Keep up-to-date with market trends and emerging technologies to deliver relevant advice.

Requirements

Mercier Consultancy MD is offering an excellent opportunity for Albanian-speaking professionals to work in Sofia, Bulgaria. This position includes fully paid relocation, enabling you to start a new chapter in a dynamic and vibrant city. Join our team to leverage your language skills and contribute effectively within a multicultural environment.

Key Responsibilities

• Provide exemplary support and assistance to Albanian-speaking clients through various communication channels.
• Manage and resolve client inquiries, offering accurate and timely information.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Maintain detailed and accurate records of client interactions and administrative tasks.
• Participate in training sessions to enhance product knowledge and service quality.
• Adhere to company policies and procedures while maintaining high standards of professionalism.

Requirements

Join Mercier Consultancy MD as a Hungarian Speaking Customer Service Specialist and embark on an exciting journey in beautiful Greece! We are seeking enthusiastic individuals fluent in Hungarian who are eager to provide exceptional customer support while experiencing the rich culture and lifestyle of Greece. With our paid relocation package, we make it easier for you to transition into this new role.

Key Responsibilities

• Provide high-quality customer service support to Hungarian-speaking clients through various channels, including phone, email, and live chat.
• Address customer inquiries and concerns promptly and effectively, ensuring a satisfactory resolution.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to continuously improve the customer experience and service quality.
• Participate in training sessions to enhance product knowledge and customer service skills.
• Stay informed about company policies, products, and promotions to provide accurate information to clients.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You