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Dutch Customer Care Agent | E-commerce - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Care Agent in our e-commerce sector, offering a completely remote work environment from anywhere in Greece. This role is ideal for passionate individuals who are fluent in Dutch and dedicated to providing exceptional customer service. As a Dutch Customer Care Agent, you will play a vital role in assisting our Dutch-speaking customers, ensuring they have a delightful shopping experience with our products.


Key Responsibilities

  • Deliver outstanding customer support in Dutch through various communication channels, including phone, email, and live chat.
  • Assist customers with inquiries related to orders, products, and services, and resolve any issues effectively.
  • Maintain accurate records of customer interactions in our CRM system for quality assurance.
  • Handle customer complaints with professionalism, providing solutions that ensure satisfaction.
  • Collaborate with team members and other departments to improve customer service processes.
  • Stay updated on product knowledge, promotions, and changes within the e-commerce platform.

Requirements

Job Skills

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Dutch Customer Care Advisor for Fashion Retail - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Customer Care Advisor for Fashion Retail in a remote role based in Greece! We are seeking energetic and fashion-savvy individuals who are dedicated to providing outstanding customer support to our Dutch-speaking clientele in the fashion industry. Your role will play a vital part in ensuring customer satisfaction and enhancing their shopping experience.


Key Responsibilities

  • Provide top-notch customer service in Dutch through phone, email, and live chat.
  • Assist customers with inquiries related to fashion products, order tracking, and store policies.
  • Educate customers on product selections and current fashion trends.
  • Document and manage customer interactions in our CRM platform to ensure timely follow-ups.
  • Address customer complaints and issues promptly, escalating as necessary.
  • Collaborate with team members to maintain a high level of service quality.
  • Stay up-to-date with the latest fashion trends and product knowledge to better assist customers.

Requirements

Job Skills

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Italian Customer Care Agent - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for an Italian Customer Care Agent to join our remote team based in Greece. This position is an excellent opportunity for individuals who are fluent in Italian and are passionate about delivering outstanding customer service. As a Customer Care Agent, you will be responsible for assisting our Italian-speaking customers, ensuring they receive the support and guidance they need to enhance their experience with our services.


Key Responsibilities

  • Respond to customer inquiries in Italian across various channels including phone, email, and live chat.
  • Assist customers with account issues, product information, and general inquiries.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Resolve customer complaints and provide effective solutions to ensure satisfaction.
  • Collaborate with team members to improve customer service processes and policies.
  • Stay up-to-date with product knowledge and company updates to offer informed assistance.

Requirements

Job Skills

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German Customer Care Specialist - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a German Customer Care Specialist and be part of our dedicated team! This remote position allows you to work from anywhere in Greece, providing an excellent opportunity for individuals fluent in German who are passionate about delivering top-notch customer service. In this role, you will assist German-speaking clients with their inquiries and concerns, ensuring a positive and seamless customer experience.


Key Responsibilities

  • Provide outstanding customer support in German via phone, email, and live chat channels.
  • Assist customers with inquiries related to products, services, and account management.
  • Document customer interactions accurately in our CRM system for efficient follow-up and reporting.
  • Effectively resolve customer complaints and provide solutions to enhance satisfaction.
  • Collaborate with different teams to address customer concerns and improve support processes.
  • Keep abreast of product updates and company policies to provide accurate information to clients.

Requirements

Job Skills

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Swedish Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Swedish Speaking Customer Experience Agent, offering the chance to work remotely from Greece! We are seeking passionate individuals who are committed to providing outstanding customer support to our Swedish-speaking clientele. In this role, you will ensure that our customers receive the highest level of service while enjoying the comforts of a remote work environment.


Key Responsibilities

  • Provide exceptional customer support in Swedish via phone, email, and chat, addressing various inquiries and issues.
  • Utilize our CRM system to accurately log and track customer interactions and resolutions.
  • Proactively resolve customer concerns by understanding their needs and ensuring a satisfactory outcome.
  • Engage with customers to gather feedback and insights for continuous improvement of our services.
  • Collaborate with team members to share knowledge and enhance the customer experience across the board.
  • Keep updated on product features, promotions, and industry developments to provide informed assistance.

Requirements

Job Skills

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Swedish Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Experience Agent, providing the flexibility to work remotely from Greece! We are looking for driven individuals who are committed to delivering exceptional customer service and enhancing the experience of our Swedish-speaking clients. As a vital part of our customer service team, you will be responsible for addressing inquiries and ensuring a supportive and informative interaction.


Key Responsibilities

  • Offer outstanding customer support in Swedish through various communication channels, including phone, email, and chat.
  • Effectively manage customer queries and issues, ensuring prompt and accurate resolutions.
  • Document customer interactions and maintain up-to-date records in our CRM system.
  • Collect and relay customer feedback to contribute to continuous improvement of our services.
  • Work collaboratively with team members to share customer insights and enhance service offerings.
  • Stay knowledgeable about our products, promotions, and best practices in customer service.

Requirements

Job Skills

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Swedish Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty.


Key Responsibilities

  • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat.
  • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns.
  • Maintain accurate and organized records of customer interactions in our CRM system.
  • Gather and analyze customer feedback to identify opportunities for improving service quality.
  • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience.
  • Stay current with product information, services, and industry trends to effectively assist customers.

Requirements

Job Skills

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Norwegian Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work.


Key Responsibilities

  • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat.
  • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service.
  • Document interactions and maintain detailed records in our CRM system for effective follow-up.
  • Collect customer feedback to inform continuous improvement initiatives.
  • Collaborate with colleagues to share insights and enhance the overall customer experience.
  • Stay informed about products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Italian Speaking Jobs In Greece - Fully Paid Relocation Package - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian-speaking professionals looking to work in Greece. This role comes with a fully paid relocation package, making it easier than ever to join our vibrant team in a beautiful new location. You will be part of a dynamic environment where your language skills and customer service expertise will be invaluable.


Key Responsibilities

  • Engage with Italian-speaking clients, providing exceptional service across various channels.
  • Assist customers with inquiries, product information, and available services to enhance their experience.
  • Document customer interactions accurately and follow up on any outstanding issues.
  • Collaborate with internal teams to resolve customer concerns efficiently and effectively.
  • Stay informed about product offerings, updates, and industry trends to provide relevant assistance.
  • Participate in team meetings and training to continually enhance service delivery.

Requirements

Job Skills

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Dutch Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Agent and enjoy the flexibility of working remotely from Greece! We are looking for enthusiastic individuals who are dedicated to providing outstanding service to our Dutch-speaking customers. This role offers you the opportunity to engage with clients, assist with their inquiries, and contribute to their overall satisfaction.


Key Responsibilities

  • Provide excellent customer support in Dutch through various platforms, including phone, email, and chat.
  • Handle inquiries effectively, ensuring customer concerns are resolved in a timely manner.
  • Maintain accurate records of customer interactions in our CRM system.
  • Identify opportunities to enhance the customer experience and recommend solutions to improve service delivery.
  • Collaborate with the team to share insights and feedback regarding customer trends and needs.
  • Keep up to date with product knowledge, trends, and best practices in customer service.

Requirements

Job Skills

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