Mercier Consultancy MD is offering an exciting opportunity for Dutch Speaking professionals to join our team in Sofia, Bulgaria! This role comes with a fully paid relocation package, making it the perfect chance for you to experience a vibrant new culture while advancing your career. As a member of our dynamic team, you will engage with clients, offering exceptional service tailored to their needs in the Dutch language.

Key Responsibilities

• Provide outstanding customer service to Dutch-speaking clients, addressing inquiries and resolving issues effectively.
• Manage customer interactions through various channels including phone, email, and live chat, ensuring a positive experience.
• Document customer feedback and interactions accurately in our CRM system for tracking and improvement purposes.
• Collaborate with team members and other departments to enhance service delivery and support customer success.
• Stay informed about product offerings, promotions, and updates to provide comprehensive support.
• Participate in training and development activities to continuously improve service skills and knowledge.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives with a leading tech company in Greece. This position is tailored for individuals who possess a passion for technology and a dedication to providing exceptional customer support. In this role, you will help customers navigate their inquiries and resolve issues efficiently, all while communicating in Dutch.

Key Responsibilities

• Manage customer inquiries regarding tech products and services via phone, email, and live chat in Dutch.
• Provide assistance with product installation, troubleshooting, and usage instructions.
• Educate customers about features, updates, and promotional offers.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical teams to address customer concerns and improve service delivery.
• Stay informed about the latest technology trends and product offerings to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives working with Booking.com, fully remote from Greece. This position is perfect for individuals who are passionate about travel and dedicated to providing exceptional customer support in the hospitality industry. In this role, you will assist customers with their booking inquiries, ensuring they receive the best possible service in Dutch.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and travel arrangements via phone, email, and chat in Dutch.
• Assist customers with navigating the Booking.com platform and resolving any issues they encounter.
• Provide detailed information on accommodations, services, and local attractions to enhance the customer experience.
• Resolve customer complaints and challenges efficiently, ensuring satisfaction.
• Document all customer interactions accurately in the Customer Relationship Management (CRM) system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Stay updated on company policies and travel industry trends to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed automotive company in Sofia, Bulgaria. If you have a passion for the automotive industry and a commitment to providing exceptional customer service, we want you on our team! In this role, you will assist Dutch-speaking customers, ensuring they receive the support and information they need for their automotive needs.

Key Responsibilities

• Address customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Dutch.
• Provide guidance and information on vehicle features, maintenance services, and warranty issues.
• Assist customers with scheduling appointments and resolving service-related concerns.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal departments to ensure customer issues are resolved promptly and effectively.
• Stay informed about the automotive market trends and product offerings to enhance customer support.

Requirements

Mercier Consultancy MD biedt een geweldige kans voor een enthousiaste Dutch Klantenservice Medewerker bij Eneco. Deze functie is volledig remote, waardoor je vanuit heel Griekenland kunt werken! Wij zijn op zoek naar gedreven professionals die een uitstekende klantenservice willen bieden aan de klanten van Eneco.

Wat bieden wij?

Een stimulerende werkomgeving waar je jouw vaardigheden kunt ontwikkelen. Bij ons staat klanttevredenheid centraal en we willen jou aan boord om positieve ervaringen te creëren.

Belangrijkste verantwoordelijkheden

• Verstrek uitstekende ondersteuning aan Nederlandstalige klanten via telefoon, e-mail en chat, en zorg voor een professionele en vriendelijke benadering.
• Beantwoord vragen over de producten en diensten van Eneco, en bied duidelijke en nauwkeurige informatie.
• Los klantproblemen en klachten snel en effectief op om de tevredenheid te waarborgen.
• Documenteer alle klantinteracties accuraat en volg indien nodig verdere aanvragen op.
• Werk samen met teamleden en andere afdelingen om de algehele servicekwaliteit te verbeteren.
• Blijf op de hoogte van de aanbod van Eneco en relevante trends in de energiemarkt om goed geïnformeerde ondersteuning te bieden.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch-speaking Customer Service Representatives to join a leading tech company in Bulgaria, with paid relocation included! This position is perfect for enthusiastic individuals who are passionate about technology and committed to delivering exceptional customer support. In this role, you will provide assistance to customers seeking solutions, advice, and information about our tech products and services in Dutch.

Key Responsibilities

• Handle customer inquiries regarding tech products, software solutions, and services via phone, email, and chat in Dutch.
• Provide prompt and accurate information to help customers troubleshoot issues and optimize their product usage.
• Assist in account management, billing inquiries, and service inquiries to ensure a seamless customer experience.
• Document customer interactions accurately within our CRM system.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed on the latest product updates and technology trends to offer informed assistance and advice.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Dutch Speaking Job opportunities in Greece with a fully paid relocation package! This is a unique chance for individuals looking to begin a rewarding career in a beautiful and vibrant country while bringing their Dutch language skills to a dynamic workplace. Our company values talent and dedication, making this the perfect role for those eager to make a positive impact in their field.

Key Responsibilities

• Engage with clients and customers in Dutch through various channels, providing exceptional support and assistance.
• Collaborate with team members to ensure high levels of customer satisfaction and efficient service delivery.
• Document and track customer interactions and feedback to enhance service and improve processes.
• Participate in training and development initiatives to hone your skills and industry knowledge.
• Work with various departments to support business objectives and customer needs.
• Adapt to a fast-paced and evolving environment with enthusiasm and a proactive approach.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Appointment Setter to work in Bulgaria, with a paid relocation package for the right candidate. This role is perfect for dynamic individuals looking to immerse themselves in a new culture while advancing their careers. As an Appointment Setter, you'll play a pivotal role in connecting with potential clients and scheduling vital appointments for our sales team.

Key Responsibilities

• Engage Dutch-speaking prospects through various communication channels to generate leads.
• Effectively communicate the benefits of our services and successfully schedule appointments for our sales team.
• Follow up with leads to build rapport and confirm appointments.
• Maintain organized records of all interactions and appointment details in our CRM system.
• Collaborate closely with the sales team to ensure seamless transitions from appointment setting to sales discussions.
• Provide valuable insights on lead quality and improve appointment scheduling strategies.
• Stay knowledgeable about industry trends and product offerings to engage prospects effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Sales Agent ready to relocate to the beautiful city of Sofia, Bulgaria. In this exciting role, you will be part of a dedicated team enhancing our outreach and engagement with Dutch-speaking clients across various sectors. This position offers a unique opportunity to grow your sales career in an inspiring environment while enjoying the vibrant culture and lifestyle Sofia has to offer.

Responsibilities

• Engage and connect with potential clients in the Dutch market, utilizing effective sales techniques including cold calls and email campaigns.
• Foster strong relationships with existing customers and provide personalized service and solutions to their needs.
• Deliver compelling product presentations and demonstrations that highlight the benefits of our services.
• Manage all aspects of the sales cycle from lead generation through to closing sales, ensuring customer satisfaction throughout.
• Collaborate closely with marketing and customer support teams to align efforts and maximize client engagement.
• Aim to exceed personal and team sales targets while contributing to overall company growth.

Requirements

Mercier Consultancy MD is excited to provide an opportunity for a Dutch Speaking Sales Agent, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic sales professionals who are ready to take their careers to the next level by joining a dynamic team that focuses on delivering exceptional service and solutions to our Dutch-speaking clients.

Responsibilities

• Identify and engage potential clients in the Dutch-speaking market through various sales techniques, including cold calling, networking, and email outreach.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions that meet their requirements.
• Conduct persuasive presentations and product demonstrations, effectively communicating the value of our offerings.
• Manage the end-to-end sales process, from lead generation to closing deals, and ensure a smooth transition for clients.
• Collaborate with the marketing and support teams to align strategies and enhance customer satisfaction.
• Meet and exceed sales targets while contributing to team goals and initiatives.

Requirements