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Polish Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals passionate about contributing to public service and providing assistance to citizens in their inquiries. As a representative, you will use your fluency in Polish to ensure clear communication and exceptional support to the community.


Key Responsibilities

  • Manage inquiries from the public regarding government services, programs, and policies via phone, email, and chat in Polish.
  • Provide accurate and timely information to assist citizens with their needs.
  • Help resolve issues related to public services and ensure proper follow-up as needed.
  • Document all interactions comprehensively and maintain records in the CRM system.
  • Collaborate with various government departments to facilitate effective service delivery.
  • Stay informed about changes in government policies and services to provide current information.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for finance and a commitment to providing outstanding customer service. In this position, you will assist clients in navigating financial products and services while effectively communicating in Polish, ensuring a seamless and positive customer experience.


Key Responsibilities

  • Manage customer inquiries regarding financial services, products, and account management via phone, email, and chat in Polish.
  • Provide clear and accurate information on banking products, investment options, and loan services.
  • Assist customers with account issues, transactions, and general financial advice.
  • Resolve customer complaints and concerns promptly to maintain high satisfaction levels.
  • Document all customer interactions accurately within our CRM platform.
  • Collaborate with other departments to ensure comprehensive support for customers.
  • Stay updated on financial regulations and products to provide informed assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Hungarian Speaking Customer Service Representatives in the automotive industry. This role is perfect for those who are passionate about cars and providing excellent customer support. You will assist customers in navigating their automotive inquiries, ensuring they receive top-tier service and information in Hungarian.


Key Responsibilities

  • Manage incoming customer inquiries regarding automotive services, products, warranties, and repair solutions via phone, email, and chat in Hungarian.
  • Provide accurate information about vehicle specifications, services available, and customer policies.
  • Assist customers with scheduling service appointments and managing insurance claims.
  • Resolve customer concerns and complaints efficiently, demonstrating empathy and a commitment to client satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Work closely with the automotive service team to ensure timely and effective resolution of service-related issues.
  • Stay updated on automotive industry trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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Italian Speaking Client Advisor in sunny Athens, Greece - Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as an Italian Speaking Client Advisor in sunny Athens, Greece, with paid relocation support! This is an incredible opportunity for individuals who are passionate about customer service and eager to work in a vibrant and culturally rich city. As a Client Advisor, you will provide tailored assistance to our Italian-speaking clients, helping them navigate our services and ensuring they receive exceptional support.


Key Responsibilities

  • Serve as the primary point of contact for Italian-speaking clients, addressing inquiries and providing solutions via phone, email, and chat.
  • Build and maintain strong relationships with clients to encourage loyalty and satisfaction.
  • Guide clients through our services, helping them to make informed decisions based on their needs.
  • Document interactions and successes in the CRM system for future reference.
  • Collaborate with various internal teams to enhance the overall client experience.
  • Stay updated on product developments and industry trends to advise clients effectively.

Requirements

Job Skills

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Italian Speaking Advisor for World's Leading Insurance Broker

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for an Italian Speaking Advisor to join the ranks of the World's Leading Insurance Broker. This role is perfect for those who are passionate about customer service and want to make a difference in the insurance industry. As an Advisor, you will play a critical role in assisting Italian-speaking clients with their insurance needs, providing expert advice and support to help them navigate their policies and options.


Key Responsibilities

  • Respond to client inquiries in Italian, providing detailed information about insurance products and services.
  • Assist clients with the application and claims process, ensuring a smooth and efficient experience.
  • Build strong, trusting relationships with clients by providing personalized guidance based on their unique needs.
  • Document client interactions and maintain accurate records in the company's CRM system.
  • Collaborate with underwriting and policy teams to ensure client requirements are met effectively.
  • Stay informed on industry trends and regulatory changes to provide the best advice to clients.

Requirements

Job Skills

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German Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for German Speaking Customer Service Representatives in the real estate industry. This role is perfect for individuals who are passionate about real estate and enjoy helping clients navigate their property inquiries. As a member of our team, you will provide exceptional service to both prospective buyers and current clients by communicating effectively in German.


Key Responsibilities

  • Handle inquiries from customers regarding real estate listings, property details, and services via phone, email, and chat in German.
  • Assist clients with their inquiries about buying, selling, and renting properties.
  • Provide accurate information on market trends, pricing, and legal requirements.
  • Document interactions with clients and maintain detailed records in the CRM system.
  • Address customer complaints and concerns with professionalism and efficiency.
  • Collaborate with real estate agents and teams to ensure a seamless customer experience.
  • Stay knowledgeable about the real estate market and company offerings to provide informed assistance.

Requirements

Job Skills

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German Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is eager to invite applications for the position of German Speaking Customer Service Representatives in the banking industry. This role offers a fantastic opportunity for individuals who are skilled in providing excellent customer support and have a strong interest in financial services. You will be responsible for assisting customers with their banking inquiries and needs, ensuring they receive prompt and professional service in German.


Key Responsibilities

  • Respond to customer inquiries regarding banking services, account management, and financial products via phone, email, and chat in German.
  • Provide information on account balances, transactions, and banking policies.
  • Assist customers in resolving issues related to their accounts and transactions.
  • Document all customer interactions accurately in the system.
  • Collaborate with other departments to ensure customer concerns are addressed effectively.
  • Stay informed about banking regulations and changes in financial products.

Requirements

Job Skills

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German Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce the opening for German Speaking Customer Service Representatives within the aviation industry. This position is ideal for individuals who are passionate about aviation and possess exceptional customer service skills. You will play a key role in ensuring that our customers receive outstanding support in German, helping them navigate their inquiries related to flight services, bookings, and customer assistance.


Key Responsibilities

  • Handle customer inquiries related to aviation services, including flight bookings, cancellations, and general inquiries via phone, email, and live chat in German.
  • Provide accurate information about flight schedules, ticketing, and airline policies.
  • Assist customers with managing their travel arrangements and addressing any concerns effectively.
  • Resolve issues and complaints with a customer-first approach, ensuring satisfaction.
  • Document and maintain records of customer interactions in the CRM system.
  • Collaborate with different teams to ensure smooth service delivery.
  • Stay informed about current industry updates, routes, and company policies to provide accurate assistance.

Requirements

Job Skills

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German Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for German Speaking Customer Service Representatives in the automotive industry. Join our team and become a vital part of a passionate group dedicated to providing excellent customer support. In this role, you will assist customers with inquiries related to automotive products and services, utilizing your fluency in German to ensure they receive the best possible experience.


Key Responsibilities

  • Handle customer inquiries regarding automotive products, services, and maintenance via phone, email, and chat in German.
  • Provide information on vehicle specifications, service options, and warranty details.
  • Assist customers with troubleshooting and issue resolution while ensuring a high level of satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to address any customer concerns effectively.
  • Stay updated on automotive industry trends and product knowledge to enhance customer service.

Requirements

Job Skills

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Dutch Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is pleased to present an exciting opportunity for Dutch Speaking Customer Service Representatives within the construction industry. If you are an enthusiastic and detail-oriented individual with a passion for customer service, we invite you to join our team. In this role, you will be instrumental in supporting clients and contractors by providing guidance and information in Dutch, ensuring every interaction reflects our commitment to quality and customer satisfaction.


Key Responsibilities

  • Respond to customer inquiries regarding construction services, project updates, and related questions via phone, email, and chat in Dutch.
  • Provide accurate information about products, services, and project timelines.
  • Assist clients in understanding contracts and service agreements.
  • Resolve customer issues and complaints with professionalism and efficiency.
  • Document interactions and maintain accurate records in the system.
  • Collaborate with project managers and teams to ensure smooth communication and service delivery.
  • Stay informed about industry trends and updates to better assist customers.

Requirements

Job Skills

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