Mercier Consultancy MD invites you to explore an exciting opportunity for Icelandic Speaking Professionals in Bulgaria. This role comes with fully paid relocation, allowing you to experience a vibrant culture while contributing to our dedicated team. We are looking for passionate individuals who excel in customer service or related fields and are ready to make an impact.

Key Responsibilities

• Provide exceptional customer support to clients in Icelandic, addressing inquiries and facilitating solutions.
• Handle customer complaints with professionalism, ensuring a high level of satisfaction.
• Accurately document interactions in the CRM system for effective follow-up and service continuity.
• Collaborate with team members to maintain a positive and productive work environment.
• Stay informed about our products and services to assist customers in a knowledgeable manner.
• Participate in training programs to enhance skills and product understanding.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Hungarian Speaking Player Support Specialist, focusing exclusively on email support, located in the picturesque country of Bulgaria. This position is perfect for individuals who are passionate about gaming and enjoy helping others through written communication. You will assist Hungarian-speaking players by addressing their questions and concerns, ensuring an outstanding experience with Riot Games' products.

Key Responsibilities

• Provide high-quality email support to Hungarian-speaking players regarding game inquiries and technical challenges.
• Assist players with account management and other game-related issues through clear and concise written communication.
• Ensure timely responses to player emails, maintaining a high standard of service.
• Document player interactions and feedback comprehensively to inform ongoing service enhancements.
• Work closely with other team members to relay important player insights and collaborate on support strategies.
• Stay informed about game updates, features, and best practices in player support to better serve the community.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
• Respond to inquiries about products, services, and company policies with accuracy and professionalism.
• Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with different teams to implement effective solutions and enhance service delivery.
• Stay informed about company products and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Dutch Speaking Customer Support Representative with the flexibility of working remotely from Bulgaria. This role comes with the significant perk of paid relocation, making it an excellent choice for individuals looking to start a new chapter in a dynamic environment while providing exceptional service to our valued clients.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with their inquiries about products, services, and company policies, ensuring timely responses.
• Effectively resolve customer issues and complaints to maintain high levels of satisfaction.
• Document customer interactions and feedback accurately in our CRM system.
• Work collaboratively with other departments to provide effective solutions and improve the customer experience.
• Stay updated on product knowledge and industry trends to offer the best possible support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Czech Speaking Gaming Support Specialist! This position allows you to provide top-notch support to Czech-speaking gamers while enjoying the vibrant lifestyle of Sofia, Bulgaria, with paid relocation. If you have a passion for gaming and excellent customer service skills, this might be the perfect role for you!

Key Responsibilities

• Deliver friendly and knowledgeable support to customers in Czech via email communication.
• Assist gamers with questions regarding gameplay, account issues, and technical problems.
• Resolve customer inquiries efficiently while ensuring an engaging gaming experience.
• Maintain accurate records of customer interactions for continuous service improvement.
• Collaborate with game development teams to provide valuable player feedback and insights.
• Stay informed about the latest gaming trends and updates to enhance support effectiveness.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Czech Speaking Gaming Support Specialist! In this role, you will provide dedicated support to Czech-speaking gamers while enjoying the vibrant culture and lifestyle of Sofia, Bulgaria, with paid relocation included. Your passion for gaming and customer service will enhance the experience for players seeking help with their favorite games.

Key Responsibilities

• Respond to customer inquiries in Czech, providing exceptional service via email.
• Assist players with gameplay questions, account issues, and any technical difficulties they may encounter.
• Identify common issues and provide effective solutions to improve user satisfaction.
• Keep thorough records of customer interactions and relay feedback for service enhancements.
• Engage with game development teams to share player insights and contribute to product improvements.
• Stay updated on gaming trends and product changes to provide informed assistance.

Requirements

We are seeking on behalf of our client, a highly motivated and strategic Social Media and Influencer Manager to lead the strategy, execution, and performance of the Marketing Division’s social media initiatives. The role will also manage the Group’s social media activities, ensuring brand consistency, quality, and alignment with the overall marketing and employer branding strategy. 

KEY RESPONSIBILITIES:

Join Mercier Consultancy MD as a Dutch Speaking Technical Support Representative with a paid relocation opportunity to Sofia, Bulgaria! This role is ideal for those passionate about technology and customer service. You will assist Dutch-speaking clients by addressing their technical concerns and providing effective solutions. Become a part of our dynamic team and help us enhance customer satisfaction through high-quality technical support.

Key Responsibilities

• Deliver professional technical support to Dutch-speaking customers through various channels, including phone, email, and chat.
• Identify, troubleshoot, and resolve technical issues related to products and services.
• Provide clear and concise instructions to customers to guide them through technical processes.
• Accurately log and document customer interactions in the CRM system.
• Work closely with other departments to escalate and resolve complex customer issues.
• Stay up-to-date with product knowledge, features, and industry developments to enhance support effectiveness.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch Speaking Technical Support Representative, with paid relocation to the beautiful city of Sofia, Bulgaria. This role is perfect for individuals who possess strong technical skills and a passion for solving problems while assisting Dutch-speaking customers with their technical inquiries. Join our dedicated team and help us provide exceptional support and solutions to our valued clients.

Key Responsibilities

• Provide first-class technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve technical issues related to products and services efficiently.
• Guide customers through problem-solving steps in a clear and understandable manner.
• Document technical issues and customer interactions accurately in our CRM system.
• Collaborate with product development and technical teams to escalate and resolve complex issues.
• Keep up-to-date with the latest product knowledge, software updates, and industry trends to enhance support quality.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction!

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat.
• Respond to inquiries regarding products and services with accuracy and professionalism.
• Efficiently resolve customer issues and complaints to ensure maximum satisfaction.
• Document each customer interaction thoroughly for quality assurance.
• Collaborate with internal teams to provide effective solutions and enhance service delivery.
• Stay updated on our products, services, and industry trends to provide knowledgeable assistance.

Requirements