Skip to main content

Service Delivery Manager - Remote

posted by: spj_bot

About Us

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format and deliver web data, quickly, dependably and at scale. And today, the data we extract helps thousands of organisations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About Customer Operations

Customer Operations is the function responsible for the end-to-end operational success of Zyte’s client base, from the moment a customer signs to the ongoing health and performance of Zytes services. The team sits at the intersection of client relationship management, technical delivery and operational excellence. The Service Delivery Manager role sits in the second of these tracks, working closely with the Project Manager team as well as Tech, QA, Product and Commercial teams across the business.

The Service Delivery Manager is the single point of accountability, within their portfolio, for client operations at Zyte, bridging the gap between customer needs and technical delivery. By owning the full service relationship — from day-to-day operations to escalations and KPIs — the SDM ensures reliable, high-quality data services while driving the consistency and trust that underpin long-term client retention.

Job Skills

technical performance map cross functional coordination leadership act self motivated sales managing business language ul sustainable growth customer success relationship management scraping data web scraping communication bridging service delivery supervision schedules management uptime data pipeline project manager integrates data quality data services cross functional collaboration manager team operational manager coordination timelines problem solve delivery performance operational excellence long term accountability cost management reliable billing communication skills performance report operations collaboration tools e stakeholder management open source technology ad hoc managing project data extraction operational reporting accounts articulating web services infrastructure translate technical tracking scale client expectations change request coordinate CRM manage track
View the job post & apply

Service Delivery Manager - Remote

posted by: spj_bot

About Us

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format and deliver web data, quickly, dependably and at scale. And today, the data we extract helps thousands of organisations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About Customer Operations

Customer Operations is the function responsible for the end-to-end operational success of Zyte’s client base, from the moment a customer signs to the ongoing health and performance of Zytes services. The team sits at the intersection of client relationship management, technical delivery and operational excellence. The Service Delivery Manager role sits in the second of these tracks, working closely with the Project Manager team as well as Tech, QA, Product and Commercial teams across the business.

The Service Delivery Manager is the single point of accountability, within their portfolio, for client operations at Zyte, bridging the gap between customer needs and technical delivery. By owning the full service relationship — from day-to-day operations to escalations and KPIs — the SDM ensures reliable, high-quality data services while driving the consistency and trust that underpin long-term client retention.

Job Skills

technical performance map cross functional coordination leadership act self motivated sales managing business language ul sustainable growth customer success relationship management scraping data web scraping communication bridging service delivery supervision schedules management uptime data pipeline project manager integrates data quality data services cross functional collaboration manager team operational manager coordination timelines problem solve delivery performance operational excellence long term accountability cost management reliable billing communication skills performance report operations collaboration tools e stakeholder management open source technology ad hoc managing project data extraction operational reporting accounts articulating web services infrastructure translate technical tracking scale client expectations change request coordinate CRM manage track
View the job post & apply

(fluent English) Middle Implementation Consultant (B2B Client Onboarding)

posted by: spj_bot

We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Middle Implementation Consultant (B2B Client Onboarding)

posted by: spj_bot

We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes 💛

What you will do:

Job Skills

View the job post & apply

Founding Account Manager

posted by: spj_bot

Location: New York; London

On-site | Full-time

Compensation: Base: $100K – $180K

Our client is a fast-growing, venture-backed technology and services company backed by top-tier investors (including Y Combinator, Atomico, and Eurazeo) with over $15M in funding. Operating within a high-value industry, the client provides end-to-end operational and AI-enabled infrastructure solutions that help partners achieve significantly faster processing times, superior service quality, and optimized economics.

The client is seeking a high-caliber Founding Account Manager to join the team in either their New York City or London office. This is an on-site, high-intensity role designed for a commercially minded, relationship-driven professional looking to own key accounts end-to-end. Working closely with executive leadership, the Founding Account Manager will serve as the primary internal quarterback for strategic accounts, driving onboarding, client retention, account expansion, and cross-functional operational execution.

Key Responsibilities

Job Skills

View the job post & apply

(fluent English) Implementation Consultant (B2B Client Onboarding)

posted by: spj_bot

We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Implementation Consultant (B2B Client Onboarding)

posted by: spj_bot

We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Implementation Consultant (B2B Client Onboarding)

posted by: spj_bot

We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Implementation Consultant (B2B Client Onboarding, global)

posted by: spj_bot

We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Implementation Consultant (B2B Client Onboarding)

posted by: spj_bot

We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes 💛

What you will do:

Job Skills

View the job post & apply
Subscribe to customer success

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts