About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative IT and Satellite Communications Field Services engineer to be part of our growing team. You will be a member of our Field Service Management Team that provides five-star customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet customers’ expectations. Your focus will be on providing technical installations to customers, specifically Marine vessels located internationally in ports.

This role requires business travel at least 50% of the time.

Requirements

About HSO

HSO Success and Ambition

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever.

Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

About Us:

NoGigiddy is a leading on-demand staffing platform that connects job seekers with flexible and rewarding work opportunities. We specialize in providing businesses with top talent for their staffing needs, and our workers enjoy the flexibility and variety of gig work.

Job Description:

We are seeking friendly and professional Restaurant Servers to join our on-demand team in the New York area. As a Restaurant Server, you will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a pleasant dining experience for all guests. This role offers a flexible schedule, allowing you to choose shifts that fit your availability.

Key Responsibilities:

• Greet and seat customers in a friendly manner

• Take accurate food and drink orders

• Serve food and beverages to guests promptly

• Ensure customer satisfaction by checking on guests regularly

• Handle payments and provide accurate change

• Maintain a clean and organized dining area

• Assist with setup and cleanup of dining areas before and after shifts

• Collaborate with kitchen and bar staff to ensure smooth service

Qualifications:

• Proven experience as a restaurant server or in a similar customer service role

• Excellent communication and interpersonal skills

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to continuously improve support processes and user experience

• Document and escalate complex technical issues to the appropriate departments when necessary

• Participate in training sessions to stay updated on product knowledge and technical support best practices

Requirements:

• No degree required

• No prior experience needed; we will provide comprehensive training

• Strong technical aptitude and problem-solving abilities

About NoGigiddy:

NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing you with the flexibility and convenience you need. We are committed to helping you find the right gigs to match your skills and lifestyle.

Job Description:

Are you looking to kickstart your career in customer support without the need for a degree or prior experience? Look no further! NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.

Responsibilities:

• Respond to customer inquiries via chat in a timely and professional manner

• Provide accurate information about NoGigiddy services and job opportunities

• Assist users with navigating our platform and resolving any issues they encounter

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to continuously improve support processes

• Document and escalate complex issues to the appropriate departments when necessary

Job Description:

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, providing expert guidance, support, and solutions to help them succeed.

Key Responsibilities:

• Build and maintain strong relationships with customers, understanding their needs and goals.

• Provide timely and effective support via email, phone, and chat, addressing customer inquiries and resolving issues.

• Conduct onboarding sessions for new customers, ensuring a smooth and positive experience.

• Monitor customer usage and engagement, identifying opportunities for improvement and growth.

• Collaborate with internal teams to provide customer feedback and contribute to product enhancements.

• Develop and deliver training materials, tutorials, and resources to help customers maximize the value of our products.

• Proactively identify and address potential challenges or risks, ensuring customer satisfaction and retention.

• Track and report on key customer success metrics, providing insights and recommendations for continuous improvement.

Qualifications:

Remote Customer Service Coordinator – $19/hr Starting, No Degree Required

Are you enthusiastic about providing top-notch customer service and resolving issues? Join our team as a Remote Customer Service Coordinator and deliver outstanding support from your home. This position is ideal for someone who excels in a supportive role and thrives in a dynamic environment.

Responsibilities:

Efficiently handle customer inquiries and provide effective solutions.
Troubleshoot and resolve issues while ensuring customer satisfaction.
Communicate clearly and maintain professionalism in all interactions.
Demonstrate a consistently positive and empathetic approach.

Qualifications:

A strong passion for customer service and helping others.
Excellent communication skills, both written and verbal.
Ability to work independently and prioritize tasks effectively.
Proficiency in digital tools and software applications.

What We Offer:

The flexibility of a remote work arrangement.
The ability to set your own schedule to suit your lifestyle.
Competitive pay starting at $19 per hour, with opportunities for advancement.
A supportive environment with access to training and professional growth.

Take the Next Step:

Join Our Team as a Remote Customer Service Specialist – Starting at $19/hr, No Formal Education Required

Are you passionate about helping others and exceptional at solving problems? We are expanding our remote customer service team and looking for individuals who can bring enthusiasm and expertise to every customer interaction. This role allows you to work from your home, making meaningful connections and ensuring customer satisfaction.

Responsibilities:

Respond to customer queries promptly and with empathy, ensuring a positive resolution.
Tackle customer issues efficiently, aiming for first-contact resolution whenever possible.
Communicate effectively, ensuring that all written and verbal interactions are clear and professional.
Foster a supportive and positive environment with both customers and team members.

Qualifications:

A strong commitment to delivering exceptional customer service.
Excellent communication skills, capable of handling complex interactions with ease.
An independent worker who can effectively manage priorities and meet deadlines.
Proficient with technology, comfortable using multiple software systems and tools.

Remote Customer Support Agent – $19/hr Starting, No Degree Needed

Are you enthusiastic about helping others and excellent at resolving issues? We're looking for proactive individuals to join our team as Remote Customer Support Agents. In this role, you'll be instrumental in providing high-quality support and ensuring a positive experience for our customers, all from the comfort of your home.

Responsibilities:

Respond to customer inquiries promptly, offering empathetic and effective solutions.
Troubleshoot and resolve issues, ensuring customer satisfaction.
Maintain professional and clear communication in all customer interactions.
Uphold a positive demeanor and contribute to a supportive team atmosphere.

Qualifications:

A passion for excellent customer service and problem-solving.
Strong communication skills, capable of handling diverse customer needs.
The ability to work independently and efficiently manage time.
Proficiency with technology, comfortable using various software and systems.

Remote Customer Service Agent – $19/hr Start, No Degree Required

Do you have a knack for resolving issues and a passion for providing top-notch customer support? We're looking for enthusiastic individuals to join our team as Remote Customer Service Agents. This role is perfect for those who excel in communication and are committed to enhancing customer satisfaction from the comfort of their own home.

Responsibilities:

Address customer inquiries and concerns promptly, ensuring a positive resolution.
Manage and resolve issues with professionalism and empathy.
Communicate effectively, maintaining clarity and conciseness in both verbal and written forms.
Foster a supportive environment, contributing positively to team dynamics.

Qualifications:

A strong commitment to exceptional customer service.
Excellent communication skills, able to engage effectively with diverse individuals.
Ability to independently manage tasks and prioritize effectively.
Comfortable with technology and proficient in navigating various digital tools.