Mercier Consultancy MD is pleased to announce a vacancy for Czech Speaking Customer Service Representatives for a leading Commercial Vehicle Manufacturer based in Greece. This position is an exciting opportunity for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support. As a customer service representative, you will assist clients in Czech, helping them with inquiries related to commercial vehicles and ensuring a positive experience.

Key Responsibilities

• Manage customer inquiries related to commercial vehicle products, services, and features via phone, email, and chat in Czech.
• Assist customers with order placements, product specifications, and technical support.
• Provide information on pricing, availability, and financing options.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with sales and technical teams to provide comprehensive support to customers.
• Stay informed about new products and industry trends to provide relevant information to customers.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are currently hiring a Part-Time MarTech Specialist for a digital insurance company in KSA on a remote, 1-year contract (subject to extension), offering an exciting opportunity to lead high-impact performance marketing campaigns within a dynamic and data-driven environment.

Role Overview

We are seeking a highly skilled Part-Time MarTech Specialist to manage, optimize, and enhance Tree’s marketing technology ecosystem. This role ensures accurate data collection, seamless integrations, and reliable tracking across all marketing and product channels. The ideal candidate is detail-oriented, analytical, and deeply experienced with MarTech tools and tracking infrastructures.

Responsibilities

Join the team at Mercier Consultancy MD as an Italian Travel Consultant and step into an exciting career while living in the beautiful landscapes of Greece! Enjoy the perks of a paid relocation as you assist clients in planning their ideal travel experiences. In this role, you'll use your expertise in the travel industry to create unforgettable journeys for Italian-speaking clients.

Your Responsibilities

• Support Italian-speaking clients through various communication channels, addressing their travel inquiries and assisting with bookings.
• Deliver tailored travel advice on packages, destinations, and accommodations that meet specific client needs.
• Design and customize travel itineraries that reflect individual client interests and preferences.
• Handle customer complaints and resolve issues swiftly to maintain high levels of satisfaction.
• Log and maintain detailed records of client interactions in our CRM system for efficient follow-up.
• Remain knowledgeable about current travel trends and popular destinations to provide relevant recommendations.

Requirements

Ontdek een spannende carrière bij Mercier Consultancy MD als Nederlandse Travel & Hotel Reservations Consultant! In deze rol, werk je in het prachtige Griekenland, waarbij je Nederlandse klanten helpt bij het maken van hun perfecte reis- en hotelreserveringen. Je biedt niet alleen uitstekende klantenservice, maar zorgt er ook voor dat elke klant een onvergetelijke ervaring heeft.

Hoofdtaken

• Verbinden met Nederlandstalige klanten om hen te ondersteunen bij hun reis- en hotelreserveringen via telefoon, e-mail en chat.
• Bied uitgebreide informatie over beschikbare hotels, tarieven, diensten en lokale attracties.
• Verwerk reserveringanvragen nauwkeurig, waarbij je rekening houdt met de voorkeuren en eisen van de klant.
• Los klantvragen en problemen met betrekking tot boekingen op met professionaliteit en toewijding.
• Documenteer alle klantinteracties en reserveringen in ons CRM-systeem voor een goede opvolging.
• Blijf op de hoogte van trends in de reisindustrie en de horeca om de beste opties aan te bieden aan klanten.

Requirements

Stap in een spannende carrière bij Mercier Consultancy MD als Nederlands Hotel Reservation Expert! Dit is een unieke kans om te werken in het prachtige Griekenland, inclusief een volledig betaald relocatiepakket. Als specialist ben je verantwoordelijk voor het verzorgen van hotelreserveringen voor Nederlandstalige klanten, waarbij je uitstekende klantenservice en ondersteuning biedt door het hele boekingsproces.

Hoofdtaken

• Communiceer met Nederlandstalige klanten om hen te helpen bij hun hotelreserveringen via verschillende kanalen, zoals telefoon, e-mail en chat.
• Bied gedetailleerde informatie over hotelopties, beschikbaarheid en prijzen, afgestemd op de behoeften van de klant.
• Verwerk reserveringsaanvragen nauwkeurig en zorg ervoor dat aan alle specificaties van de klant wordt voldaan.
• Beheer en los klantvragen en problemen met betrekking tot hotelreserveringen op met professionaliteit en efficiëntie.
• Documenteer alle klantinteracties en reserveringen in ons CRM-systeem voor een goede opvolging.
• Blijf op de hoogte van trends in de hotelindustrie, promoties en beschikbare pakketten om klanten relevante opties te bieden.

Requirements

Mercier Consultancy MD is seeking a detail-oriented Hotel Reservations Specialist with proficiency in the Dutch language to join our dedicated team. In this role, you will have the opportunity to assist clients in booking their ideal accommodations while ensuring a positive and seamless reservation experience.

Primary Responsibilities

• Engage with Dutch-speaking clients to facilitate hotel reservations via phone, email, and chat.
• Provide comprehensive information on available hotels, pricing, amenities, and special offers to help clients make informed decisions.
• Process reservation requests promptly and accurately, confirming all details with the client.
• Address and resolve any customer inquiries or issues related to hotel bookings with professionalism and care.
• Maintain accurate records of client interactions and reservation details using the CRM system.
• Stay current on industry trends and hotel offerings to deliver the best options to clients.

Requirements

Mercier Consultancy MD is looking for a dedicated Dutch-Speaking Reservation Consultant for Hotels to join our team in beautiful Greece! In this role, you will be instrumental in helping clients book their dream accommodations, providing exemplary service and support throughout the reservation process.

Key Responsibilities

• Engage with Dutch-speaking clients to assist in hotel reservations through various communication channels, including phone, email, and chat.
• Provide detailed information on hotel options, availability, and pricing tailored to the client's needs.
• Process reservation requests accurately, ensuring all client specifications and preferences are met.
• Manage and resolve customer inquiries and issues related to hotel bookings with professionalism and efficiency.
• Document all client interactions and reservations in the CRM system for proper tracking and follow-up.
• Keep updated with hotel industry trends, promotions, and available packages to offer clients relevant options.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Travel Reservation Specialist and enjoy the flexibility of working remotely from the stunning landscapes of Greece! In this pivotal role, you will facilitate travel reservations for Dutch-speaking clients, ensuring their travel experiences are seamless and enjoyable.

Core Responsibilities

• Assist Dutch-speaking clients with their travel reservations through various channels, including phone, email, and chat.
• Provide detailed information on travel options, including flights, accommodations, and package deals tailored to client preferences.
• Process booking requests accurately and efficiently, ensuring all details meet client specifications.
• Resolve any issues or concerns related to reservations, demonstrating excellent problem-solving skills.
• Maintain records of client interactions and reservations in the CRM system for effective tracking and follow-up.
• Stay informed about the latest travel trends and offerings to provide clients with up-to-date information.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Travel Consultant and turn your passion for travel into a fulfilling career! This unique opportunity allows you to work in the enchanting surroundings of Greece, complete with a fully paid relocation package. You will provide exceptional service to Dutch-speaking clients as they plan memorable travel experiences.

Key Responsibilities

• Engage with Dutch-speaking clients through various channels, assisting with travel inquiries and bookings.
• Deliver tailored recommendations on destinations, travel packages, and accommodations to meet client needs.
• Craft personalized travel itineraries that reflect the interests and preferences of each client.
• Resolve customer complaints efficiently, ensuring a high level of satisfaction.
• Maintain detailed records of client interactions in our CRM system, ensuring follow-up and personalized service.
• Stay current on travel trends and destination insights to provide clients with relevant advice.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch Speaking Hotel Reservations Advisor! This role allows you to work in the beautiful surroundings of Greece, with paid relocation support. As a vital member of our team, you will assist Dutch-speaking clients in securing their perfect hotel accommodations while delivering outstanding customer service.

Key Responsibilities

• Assist Dutch-speaking customers with hotel reservations via phone, email, and chat, ensuring a smooth and enjoyable booking process.
• Provide detailed information regarding hotel options, amenities, rates, and special promotions tailored to the client's needs.
• Process reservation requests accurately, verifying all details with the client to prevent any misunderstandings.
• Address client inquiries and resolve any issues related to hotel bookings with professionalism and dedication.
• Maintain accurate records of client interactions and reservation details within our CRM system.
• Stay up to date with the latest trends in the hospitality industry to provide informed recommendations to clients.

Requirements