About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

We are looking for a highly skilled and creative Senior UI/UX Designer to help shape the user experience of Soar’s fintech platform. In this role, you will be responsible for translating complex business and financial processes into intuitive, simple, and elegant designs that enhance usability and drive engagement. You will work closely with product managers, engineers, and business teams to deliver end-to-end design solutions that align with business goals and create value for our users.

Key responsibilities (Limit to 3-5 responsibilities):

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Romanian Speaking Customer Service Agent for Booking.com, which includes paid relocation to the stunning destination of Greece. In this pivotal role, you will deliver outstanding support to Romanian-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Respond to customer inquiries in Romanian via various communication channels, including phone, email, and live chat.
• Assist clients with the booking process, modifications, and cancellations, ensuring all needs are met efficiently.
• Troubleshoot and resolve issues related to reservations promptly, providing exceptional customer service.
• Document customer interactions and feedback in the company’s CRM system for quality assurance and reporting.
• Collaborate with internal teams to address more complex customer issues as needed.
• Stay informed about company promotions, policies, and services to offer accurate information to customers.

Requirements

Are you passionate about gaming and excited to help others enjoy their gaming experiences? Mercier Consultancy MD is on the lookout for a Polish Speaking Gaming Support Specialist to join our vibrant remote team, with the added perk of paid relocation to the beautiful city of Sofia, Bulgaria! In this engaging role, you will be the go-to person for Polish-speaking gamers, assisting them with their inquiries and ensuring they have the best experience possible.

Key Responsibilities

• Provide enthusiastic and friendly support to Polish-speaking customers through email only.
• Assist gamers with inquiries related to their gaming experiences, game features, and account management.
• Troubleshoot and resolve technical issues efficiently, ensuring smooth gameplay.
• Document customer interactions and feedback to continually improve our support services.
• Collaborate with the gaming development teams to relay customer insights and enhance gaming experiences.
• Stay updated on the latest gaming trends and product updates to provide knowledgeable support.

Requirements

Are you ready for a new adventure? Mercier Consultancy MD is on the lookout for enthusiastic individuals to join our team as Polish Speaking Customer Support Representatives! Not only will you provide support to our valued clients, but we also offer paid relocation to the beautiful city of Sofia, Bulgaria!

As a member of our team, you'll be at the heart of our customer relations, assisting Polish-speaking clients with their inquiries and ensuring they have a fantastic experience with our services. Join us and become a vital part of a growing, innovative company!

Key Responsibilities

• Deliver exceptional customer support to Polish-speaking clients via phone, email, and chat.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer issues efficiently, ensuring their satisfaction and loyalty.
• Document customer interactions meticulously to help improve our services.
• Collaborate with various departments to provide the best solutions for our clients.
• Stay up-to-date with our product offerings and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Assist German-speaking customers through various channels, including phone, email, and live chat.
• Support clients with their booking processes, modifications, and cancellations.
• Troubleshoot any issues related to reservations and provide timely and effective solutions.
• Document customer interactions and feedback in the company’s CRM system for quality assurance.
• Collaborate with internal teams to resolve more complex customer issues efficiently.
• Stay updated on promotions, policies, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting job opportunities for Finnish Speaking professionals in Bulgaria, complete with a fully paid relocation package. This is an exceptional chance for individuals who are looking to advance their careers while experiencing the vibrant culture and beautiful landscapes of Bulgaria. As part of our team, you will engage in a variety of roles that leverage your language skills and provide valuable support to our clients.

Key Responsibilities

• Deliver high-quality customer service and support in Finnish across multiple communication channels.
• Assist clients with inquiries, providing accurate information and solutions to meet their needs.
• Document interactions and feedback within our CRM system to enhance service delivery.
• Collaborate with team members to improve processes and share best practices.
• Participate in training and development programs to continuously enhance your skills.
• Adapting to and contributing to a multicultural team environment, fostering collaboration and inclusivity.

Requirements

Are you ready to take your sales career to the next level? Mercier Consultancy MD is excited to invite you to become a Dutch Speaking Inside Sales Advisor! This is your chance to join a vibrant team and kickstart your professional journey while enjoying paid relocation to beautiful Bulgaria. This is more than just a job; it's an opportunity to grow, learn, and make a real impact.

What Will You Do?

• Engage with potential customers by responding to incoming inquiries and fostering relationships built on trust and understanding.
• Utilize your communication skills to effectively showcase our services, turning prospects into loyal clients.
• Document customer interactions and manage leads in our CRM system to ensure nothing falls through the cracks!
• Collaborate with fellow team members to brainstorm innovative strategies to meet and exceed sales goals.
• Stay ahead of industry trends and product knowledge to empower customers with the best information.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Dutch Speaking Inbound Sales & Administration Representatives. This remote position can be performed from the beautiful locations of Greece or Bulgaria, allowing you to work from anywhere while still being part of our vibrant team. If you have a passion for sales and administration and are eager to help customers find the perfect solutions, we want to hear from you!

Key Responsibilities

• Handle inbound sales inquiries from customers, providing them with product information and assistance in Dutch.
• Process customer orders and manage sales documentation and administration efficiently.
• Collaborate with other teams to ensure seamless processing of customer requests and inquiries.
• Maintain accurate records of sales transactions and customer interactions in the CRM system.
• Support customers throughout their purchasing journey, ensuring a smooth and positive experience.
• Identify opportunities for upselling and cross-selling to meet customer needs and drive sales growth.
• Stay informed about product offerings, services, and market trends to provide excellent service.

Requirements

Are you ready to take your career to new heights? Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Energy Solutions Consultant to join a dynamic multinational team with relocation to Bulgaria! In this engaging role, you will play a pivotal part in delivering sustainable energy solutions that meet client needs while being part of a vibrant and collaborative environment.

Key Responsibilities

• Engage with clients in the energy sector to understand their unique challenges and objectives.
• Design and propose innovative energy solutions that drive efficiency and sustainability.
• Serve as a trusted advisor, providing expert insights and recommendations tailored to client needs.
• Collaborate with cross-functional teams to ensure successful project delivery and implementation.
• Conduct informative training sessions for clients, empowering them to maximize the value of our solutions.
• Stay ahead of industry trends to offer clients the most relevant and effective solutions.

Requirements

Are you ready to embark on an exciting new journey? Mercier Consultancy MD is searching for Dutch Speaking Customer Care & Back Office Specialists to join our dynamic team. This role not only offers the chance to leverage your superb communication skills but also comes with the added benefit of paid relocation to Sofia, Bulgaria! If you're passionate about providing customer support and want to experience life in a new location, this opportunity is perfect for you.

Key Responsibilities

• Manage customer inquiries and provide exceptional support via phone, email, and chat in Dutch.
• Assist in back-office operations, ensuring smooth processes and prompt resolutions to customer concerns.
• Work closely with various teams to enhance customer service delivery and ensure customer satisfaction.
• Document and track customer interactions and feedback accurately in our CRM system.
• Identify areas for improvement in processes and provide innovative solutions to enhance the customer experience.
• Stay updated on product knowledge and company policies to provide customers with accurate information.

Requirements