Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This position is ideal for individuals fluent in one or more Nordic languages (Danish, Norwegian, Finnish, or Swedish) who are passionate about delivering exceptional customer service and support. As a member of our customer service team, you will help clients navigate their transportation needs while providing timely and accurate information.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
• Provide detailed information regarding shipping options, delivery timelines, and service regulations.
• Assist customers with booking procedures, changes, and cancellations of transportation services.
• Resolve customer issues and complaints effectively to ensure a positive experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Work closely with operational teams to provide real-time updates and solutions to customers.
• Stay informed about transportation trends and service updates relevant to customers.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the aviation industry, based in Athens. This position is perfect for individuals who have a passion for aviation and exceptional customer service skills. As part of our team, you will assist passengers and clients with their inquiries, ensuring a smooth and enjoyable experience while communicating effectively in Italian.

Key Responsibilities

• Address customer inquiries regarding flight schedules, ticket bookings, baggage policies, and other aviation-related services via phone, email, and live chat in Italian.
• Provide accurate and timely information while demonstrating a high level of customer care and professionalism.
• Assist customers in resolving issues related to booking changes, cancellations, and complaints.
• Document customer inquiries and interactions in the customer relationship management (CRM) system.
• Work closely with other departments, including operations and technical support, to ensure efficient service delivery.
• Stay updated on airline policies, procedures, and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for German Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and a keen interest in transportation solutions, this role is designed for you. You will play a crucial role in assisting customers with their transportation needs while delivering exceptional service in German.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in German.
• Provide information on shipping options, expected delivery times, and service regulations.
• Assist customers with booking processes, changes, and cancellations of services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer a position for Dutch Speaking Customer Service Representatives in the transportation industry, specifically focusing on rail and shipping. This role is perfect for individuals who are passionate about travel and logistics and have a strong commitment to providing exceptional customer service. As a key member of our team, you will facilitate communication in Dutch, assisting customers with their transportation needs and inquiries.

Key Responsibilities

• Respond to customer inquiries about transportation services, including rail and shipping options, via phone, email, and chat in Dutch.
• Provide detailed information regarding schedules, ticketing, and shipping logistics.
• Assist customers with booking changes, cancellations, and any related issues.
• Resolve customer complaints in a professional manner, ensuring a positive experience.
• Document all customer interactions accurately and maintain records in the system.
• Collaborate with logistics and customer service teams to ensure efficient service delivery.
• Stay informed about transportation industry trends and changes to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for enthusiastic individuals to join our team as Dutch Speaking Customer Service Representatives in the hospitality and tourism industry! In this dynamic role, you will help create memorable experiences for travelers by providing exceptional support and assistance in Dutch. Your ability to communicate effectively with customers in their native language will be critical in ensuring satisfaction and building lasting relationships.

Key Responsibilities

• Respond to customer inquiries and reservations via phone, email, and chat in Dutch.
• Provide information on travel destinations, accommodations, and services available.
• Assist customers with booking modifications, cancellations, and payment issues.
• Handle complaints and resolve issues with empathy and professionalism.
• Maintain accurate records of customer interactions in our system.
• Collaborate with travel agents, hotels, and other service providers to enhance customer experience.
• Stay updated on hospitality trends and offerings to better serve customers.

Requirements

Ты тот, кто всегда найдет выход из любой ситуации? Умеешь сделать так, чтобы даже сложный вопрос становился простым? Тогда эта возможность точно для тебя!

Становись частью SupportYourApp — международной компании, создающей настоящий ВАУ-опыт для клиентов.

Вливайся в нашу команду: здесь поддерживают, доверяют и дают пространство для развития.

И давай будем создавать что-нибудь крутое вместе!

Что ты будешь делать:

• Общаться с клиентами в чатах, по телефону и на почте — помогать, решать, поддерживать (и иногда спасать) 😎
• Искать нужную информацию в открытых источниках – ты станешь мастером быстрого и точного ресерча.
• Создавать классный опыт для каждого клиента: с вниманием, заботой, и конечно магией сервиса ✨
• Соблюдать принципы информационной безопасности, работая с конфиденциальными данными — доверие на первом месте.
• Двигаться вперед с мультикультурной командой специалистов из разных сфер — здесь всегда есть с кем обменяться опытом и шутками.

Мы ищем человека, кайфующего от помощи другим. Если это о тебе – класс! И еще будет супер, если ты:

About AHOY:

AHOY is a pioneering tech company dedicated to developing innovative solutions that address the complexities of modern business logistics. We specialize in creating systems that streamline processes, enhance efficiency, and ultimately simplify cross-border shipping for our clients. Our vibrant culture promotes collaboration and creativity, allowing our team to drive impactful changes in the logistics industry.

Position Overview:

We are seeking a Senior Product Manager / Product Lead for our Cross-Border Shipping initiative at AHOY. In this role, you will take charge of our product strategy, from ideation to execution, ensuring that our offerings meet the dynamic needs of the market. The ideal candidate will have a deep understanding of shipping and logistics, exceptional leadership skills, and a track record of successful product management.

Requirements

Key Responsibilities:

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability.  This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world. 

As a Technical Department Secretary

You will be responsible for the comprehensive administrative and support services to ensure the smooth functioning and effectiveness of the Technical Director.

As part of your role, you will:

About Us:

Motia is a leading provider of innovative telematics and telecoms solutions. We specialise in helping large enterprise organisations optimise their operations and logistics services through our comprehensive suite of telematics and telecoms products and services. With a strong commitment to delivering value and excellence, we empower our clients to achieve their goals through cutting-edge technology and bespoke solutions.

About the role:

As a Business Development Executive, you will focus on telesales for smaller accounts while qualifying and booking online and onsite appointments for the Sales Team. You will play a key role in generating leads, nurturing prospects, and driving business growth by engaging potential customers and ensuring seamless handoffs to the sales team.

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Events Coordinator in the United States.

As an Events Coordinator, you will support the execution of field marketing and event strategies that enhance brand awareness and foster client relationships. This role will involve organizing company participation at industry events, managing logistics, and providing project support across a range of marketing initiatives. You’ll collaborate closely with marketing and sales teams to align event efforts with broader business goals. From pre-event preparation to post-event analysis, you will ensure smooth execution and impactful experiences. This is an excellent opportunity for someone early in their marketing career with strong organizational skills and a passion for events.

Accountabilities: