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Serbian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opening for Serbian Speaking Customer Service Representatives in the telecommunications industry. This is a fantastic opportunity for individuals who are passionate about customer service and possess a strong understanding of telecommunications products and services. In this role, you will provide vital support to customers, answering inquiries and resolving issues while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, plans, and technical support through phone, email, and chat in Serbian.
  • Provide clear information regarding service activations, billing inquiries, and troubleshooting steps.
  • Assist with account management tasks, including the setup of new services and changes to existing plans.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Document customer interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with technical support teams to facilitate service resolutions and improvements.
  • Continuously update yourself on product knowledge and industry trends to enhance customer assistance.

Requirements

Job Skills

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Serbian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and have a knack for providing outstanding customer support. As a member of our team, you will assist clients in navigating their media entertainment options while delivering exceptional service in Serbian.


Key Responsibilities

  • Respond to customer inquiries regarding media services, including subscriptions, programming, and troubleshooting via phone, email, and chat in Serbian.
  • Assist clients with account management, including subscription changes and inquiries about billing.
  • Provide updates on new releases, features, and promotions within the entertainment sector.
  • Resolve customer complaints efficiently and strive to ensure a positive experience.
  • Accurately document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to improve service delivery and address customer concerns.
  • Stay informed about industry trends and company offerings to provide current and relevant information to customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the telecommunications industry. This role is designed for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will engage with clients in Norwegian, assisting them with their telecommunications inquiries and ensuring they receive top-notch service.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, via phone, email, and chat in Norwegian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information regarding product features, promotions, and service coverage.
  • Resolve customer complaints and technical issues swiftly to ensure satisfaction.
  • Document all customer interactions thoroughly in the CRM system for follow-up and reporting.
  • Collaborate with internal departments to improve service delivery and customer experience.
  • Stay informed about new products, services, and industry developments to provide relevant assistance.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Healthcare industry. This role is perfect for individuals who are compassionate and dedicated to helping others, as you will provide critical support to clients seeking assistance with healthcare services and solutions, all while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries regarding healthcare services, appointments, and benefits via phone, email, and live chat in Norwegian.
  • Assist clients with understanding healthcare options and navigating the services available to them.
  • Provide information on medical procedures, insurance coverage, and billing inquiries.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Document all interactions accurately in the CRM system to maintain detailed records.
  • Collaborate with healthcare professionals to ensure customer needs are met promptly.
  • Stay informed about healthcare policies, treatments, and company services to effectively assist clients.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you are passionate about energy services and dedicated to providing outstanding customer support, this role is an excellent fit. You will assist customers in navigating their inquiries and understanding complex oil and gas services while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to energy services, pricing, and technical support via phone, email, and live chat in Norwegian.
  • Provide timely and accurate information about products, services, and industry regulations.
  • Assist customers with account management, service changes, and billing inquiries.
  • Resolve customer complaints efficiently, ensuring high satisfaction levels.
  • Document customer interactions in the CRM system, maintaining accurate records for future reference.
  • Collaborate with technical and operational teams to enhance service delivery.
  • Stay informed about industry developments and service offerings to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For An International Energy Company

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent for an international energy company. In this exciting role, you will be essential in delivering outstanding support to Dutch-speaking customers, guiding them through their inquiries and enhancing their experience with our services in the energy sector.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat with inquiries related to energy services and solutions.
  • Provide accurate information about energy plans, billing, and account management.
  • Troubleshoot and resolve customer complaints professionally while maintaining high levels of client satisfaction.
  • Document customer interactions in the CRM system to ensure consistent service and follow-up.
  • Collaborate with team members and other departments to improve service delivery and customer experience.
  • Stay updated on industry trends, new products, and company policies to offer informed assistance.

Requirements

Job Skills

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Dutch or Flemish Speaking CS For A Belgian Telecommunications And ICT Provider

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Dutch or Flemish Speaking Customer Service Representatives to join a prominent Belgian Telecommunications and ICT Provider. In this role, you will be instrumental in delivering outstanding customer support to clients, helping them navigate their telecom and ICT needs with ease and professionalism.


Key Responsibilities

  • Provide exceptional customer service in Dutch or Flemish via phone, email, and chat for various telecommunications and ICT inquiries.
  • Assist customers with product inquiries, account management, billing questions, and service-related issues.
  • Resolve customer complaints swiftly and efficiently to ensure a high level of satisfaction.
  • Document customer interactions accurately, maintaining up-to-date records in the CRM system.
  • Collaborate with internal teams to address customer needs and implement effective solutions.
  • Stay informed about the latest products, services, and industry developments to provide knowledgeable support.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in Slovenian, helping them navigate their telecommunications needs and ensuring they have a seamless experience.


Key Responsibilities

  • Respond to customer inquiries about telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Slovenian.
  • Assist customers with account management, billing issues, and service modifications.
  • Provide detailed information about product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently, ensuring satisfaction.
  • Accurately document all customer interactions and maintain records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products and industry developments to provide relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovenian Speaking Customer Service Representatives in the Media & Entertainment industry. If you are passionate about media, entertainment, and customer engagement, this position is for you! You will be responsible for assisting customers with their inquiries and providing exceptional service while communicating effectively in Slovenian.


Key Responsibilities

  • Manage customer inquiries related to media and entertainment services via phone, email, and live chat in Slovenian.
  • Provide information about subscription plans, content availability, and troubleshooting technical issues.
  • Assist customers with billing inquiries, account management, and service changes.
  • Resolve customer complaints with empathy and professionalism, ensuring satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to enhance the customer experience and provide feedback on service improvements.
  • Stay updated on industry trends and new content offerings to inform customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who have a passion for technology and a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Slovak with their telecommunications inquiries, ensuring a seamless and positive experience throughout.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including mobile plans, devices, and technical support via phone, email, and live chat in Slovak.
  • Guide customers with account creation, billing questions, and service adjustments.
  • Provide detailed information about product features, promotions, and service options.
  • Effectively resolve customer complaints and technical issues to achieve high customer satisfaction.
  • Document customer interactions accurately in the CRM system, following company protocols and guidelines.
  • Coordinate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products, service updates, and industry trends to assist customers effectively.

Requirements

Job Skills

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