Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Care Representatives for a prominent Automotive Company! This role not only allows you to engage with customers in your native language but also includes paid relocation to the beautiful country of Greece. If you are passionate about automobiles and committed to providing exceptional service, we want you on our team!

Key Responsibilities

• Deliver outstanding customer support in German via phone, email, and live chat regarding automotive products and services.
• Assist customers with inquiries related to vehicle specifications, service appointments, warranty information, and general automotive queries.
• Collaborate with internal departments to address customer concerns and ensure swift resolution of issues.
• Document customer interactions accurately in the CRM system, tracking inquiries and follow-ups effectively.
• Collect feedback from customers to help improve service offerings and enhance customer satisfaction.
• Stay updated on the latest automotive trends and company products to provide knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Customer Support Specialist in the automotive industry, allowing you the flexibility to work remotely from Greece. This role is ideal for individuals who are fluent in Dutch and have a passion for the automotive sector. As a key member of our support team, you will assist Dutch-speaking customers, ensuring they receive excellent service and support for their automotive needs.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
• Assist customers with inquiries related to automotive products, services, and troubleshooting issues.
• Document customer interactions and feedback to support continuous improvement.
• Collaborate with technical teams to address complex issues that require further expertise.
• Stay informed about industry trends and product knowledge to offer accurate information to customers.
• Engage in training and development sessions to enhance your skills and knowledge in automotive support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Automotive Company, located in Greece. This role is perfect for individuals who are passionate about the automotive industry and committed to providing stellar service to customers. As a representative, you will assist clients in Italian, addressing their inquiries and enhancing their overall experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, maintenance, and warranty information via phone, email, and chat in Italian.
• Provide accurate and comprehensive information regarding vehicle features, specifications, and offers.
• Assist customers with appointment scheduling for service and maintenance needs.
• Resolve customer complaints efficiently while ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with sales and technical teams to improve service delivery and meet customer expectations.
• Stay informed about automotive trends and company updates to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to invite Italian Speaking Customer Care Representatives to join a renowned Automotive Company! This role allows you to combine your passion for cars with exceptional customer service while enjoying the wonderful lifestyle that Greece offers. If you are customer-oriented and eager to assist clients in the automotive industry, this is the perfect opportunity for you!

Key Responsibilities

• Provide outstanding customer support in Italian via phone, email, and chat regarding inquiries related to automotive products and services.
• Assist customers with vehicle information, service bookings, and troubleshooting any issues they may encounter.
• Work closely with internal teams to resolve customer inquiries and enhance the overall experience.
• Document interactions and maintain accurate records of customer queries in our CRM system.
• Gather customer feedback and collaborate on strategies to improve service delivery.
• Stay updated on automotive trends, product knowledge, and company offerings to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Italian Speaking Customer Service Representatives for Mercedes, one of the world's leading automotive brands, based in Greece. This position is perfect for individuals who are passionate about the automotive industry and committed to providing top-tier customer support. As a representative, you will assist customers in Italian, addressing their inquiries and ensuring an outstanding experience with Mercedes.

Key Responsibilities

• Manage customer inquiries related to vehicle specifications, service appointments, and warranty information via phone, email, and chat in Italian.
• Provide detailed information about Mercedes vehicles, features, and available services to enhance customer satisfaction.
• Assist customers with scheduling service appointments and addressing any service-related inquiries.
• Resolve customer complaints and issues promptly and effectively to maintain high satisfaction levels.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with dealership staff and other internal teams to improve service delivery standards.
• Stay informed about the latest Mercedes models, features, and promotions to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Customer Service Agent to join the prestigious Mercedes-Benz team while working in beautiful Greece. In this role, you will be the face of one of the world's leading automotive brands, providing exceptional support and service to Dutch-speaking customers with their inquiries and needs.

Responsibilities

• Assist customers in Dutch via phone, email, and chat, addressing inquiries related to Mercedes-Benz vehicles and services.
• Provide information on vehicle features, assist with service appointments, and guide customers through the process of vehicle purchase and ownership.
• Resolve customer complaints and issues with a focus on delivering a premium customer experience.
• Document all customer interactions in our CRM system for quality assurance and reporting.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Stay updated on product knowledge, promotions, and company policies to inform and assist customers effectively.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for German Speaking Customer Service Representatives for a renowned Automotive Company, with the option to work in Greece. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing top-notch customer support. As a representative, you will assist customers in German, addressing their inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and vehicle maintenance via phone, email, and chat in German.
• Provide accurate information about vehicle features, pricing, and warranties.
• Assist customers with technical issues related to vehicles and ensure prompt resolution of concerns.
• Resolve customer complaints efficiently, ensuring high satisfaction levels.
• Document all customer interactions and feedback in the CRM system for tracking and follow-up.
• Collaborate with other departments to enhance service delivery and improve customer satisfaction.
• Stay informed about the latest automotive trends and company promotions to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for an automotive company based in Bulgaria. This role is perfect for individuals who are passionate about the automotive industry and have a strong desire to deliver exceptional customer service. As a customer service representative, you will assist clients in Dutch, addressing their inquiries related to automotive products and services.

Key Responsibilities

• Manage customer inquiries regarding automotive products, services, and technical specifications via phone, email, and chat in Dutch.
• Provide detailed information about vehicle options, pricing, promotions, and financing solutions.
• Assist customers in scheduling maintenance services and responding to service-related inquiries.
• Effectively resolve customer complaints and concerns to ensure high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Coordinate with internal teams to improve service delivery and address customer needs promptly.
• Stay updated on the latest automotive industry trends and product offerings to better assist customers.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Polish Speaking Customer Service Representatives for an Automotive Company, with the unique chance to work in Greece. If you are passionate about customer service and the automotive industry, this role is perfect for you. As a customer service representative, you will assist customers by addressing their inquiries in Polish while enjoying the beautiful environment of Greece.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and specifications via phone, email, and chat in Polish.
• Provide accurate and detailed information about vehicle options, features, and pricing to customers.
• Assist customers in scheduling maintenance services and addressing service inquiries.
• Resolve customer issues and complaints promptly, ensuring a high level of satisfaction.
• Document all customer interactions systematically in the CRM system for effective tracking.
• Collaborate with internal teams to improve service delivery and customer satisfaction efforts.
• Stay informed on automotive industry trends and company updates to better serve customers.

Requirements

Live & work in Crete – Mercedes-Benz Customer Experts Team

Location: Chania, Crete (on-site)

Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters.

On behalf of our client, we are looking for Swedish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete. In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands.

This is an excellent opportunity to work abroad in Greece, gain international experience and build a strong CV while enjoying a Mediterranean lifestyle.

Why Crete?

Crete offers the perfect balance between work and lifestyle:

• Sunshine almost all year round ☀️
• Beautiful beaches, nature and outdoor living
• Lower cost of living compared to Scandinavia
• Safe, relaxed environment with rich culture and cuisine
• Vibrant international community

Work where others go on holiday – for real.