Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Automotive Company, located in Greece. This role is perfect for individuals who are passionate about the automotive industry and committed to providing stellar service to customers. As a representative, you will assist clients in Italian, addressing their inquiries and enhancing their overall experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, maintenance, and warranty information via phone, email, and chat in Italian.
• Provide accurate and comprehensive information regarding vehicle features, specifications, and offers.
• Assist customers with appointment scheduling for service and maintenance needs.
• Resolve customer complaints efficiently while ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with sales and technical teams to improve service delivery and meet customer expectations.
• Stay informed about automotive trends and company updates to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to invite Italian Speaking Customer Care Representatives to join a renowned Automotive Company! This role allows you to combine your passion for cars with exceptional customer service while enjoying the wonderful lifestyle that Greece offers. If you are customer-oriented and eager to assist clients in the automotive industry, this is the perfect opportunity for you!

Key Responsibilities

• Provide outstanding customer support in Italian via phone, email, and chat regarding inquiries related to automotive products and services.
• Assist customers with vehicle information, service bookings, and troubleshooting any issues they may encounter.
• Work closely with internal teams to resolve customer inquiries and enhance the overall experience.
• Document interactions and maintain accurate records of customer queries in our CRM system.
• Gather customer feedback and collaborate on strategies to improve service delivery.
• Stay updated on automotive trends, product knowledge, and company offerings to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Italian Speaking Customer Service Representatives for Mercedes, one of the world's leading automotive brands, based in Greece. This position is perfect for individuals who are passionate about the automotive industry and committed to providing top-tier customer support. As a representative, you will assist customers in Italian, addressing their inquiries and ensuring an outstanding experience with Mercedes.

Key Responsibilities

• Manage customer inquiries related to vehicle specifications, service appointments, and warranty information via phone, email, and chat in Italian.
• Provide detailed information about Mercedes vehicles, features, and available services to enhance customer satisfaction.
• Assist customers with scheduling service appointments and addressing any service-related inquiries.
• Resolve customer complaints and issues promptly and effectively to maintain high satisfaction levels.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with dealership staff and other internal teams to improve service delivery standards.
• Stay informed about the latest Mercedes models, features, and promotions to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Customer Service Agent to join the prestigious Mercedes-Benz team while working in beautiful Greece. In this role, you will be the face of one of the world's leading automotive brands, providing exceptional support and service to Dutch-speaking customers with their inquiries and needs.

Responsibilities

• Assist customers in Dutch via phone, email, and chat, addressing inquiries related to Mercedes-Benz vehicles and services.
• Provide information on vehicle features, assist with service appointments, and guide customers through the process of vehicle purchase and ownership.
• Resolve customer complaints and issues with a focus on delivering a premium customer experience.
• Document all customer interactions in our CRM system for quality assurance and reporting.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Stay updated on product knowledge, promotions, and company policies to inform and assist customers effectively.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for German Speaking Customer Service Representatives for a renowned Automotive Company, with the option to work in Greece. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing top-notch customer support. As a representative, you will assist customers in German, addressing their inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and vehicle maintenance via phone, email, and chat in German.
• Provide accurate information about vehicle features, pricing, and warranties.
• Assist customers with technical issues related to vehicles and ensure prompt resolution of concerns.
• Resolve customer complaints efficiently, ensuring high satisfaction levels.
• Document all customer interactions and feedback in the CRM system for tracking and follow-up.
• Collaborate with other departments to enhance service delivery and improve customer satisfaction.
• Stay informed about the latest automotive trends and company promotions to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for an automotive company based in Bulgaria. This role is perfect for individuals who are passionate about the automotive industry and have a strong desire to deliver exceptional customer service. As a customer service representative, you will assist clients in Dutch, addressing their inquiries related to automotive products and services.

Key Responsibilities

• Manage customer inquiries regarding automotive products, services, and technical specifications via phone, email, and chat in Dutch.
• Provide detailed information about vehicle options, pricing, promotions, and financing solutions.
• Assist customers in scheduling maintenance services and responding to service-related inquiries.
• Effectively resolve customer complaints and concerns to ensure high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Coordinate with internal teams to improve service delivery and address customer needs promptly.
• Stay updated on the latest automotive industry trends and product offerings to better assist customers.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Polish Speaking Customer Service Representatives for an Automotive Company, with the unique chance to work in Greece. If you are passionate about customer service and the automotive industry, this role is perfect for you. As a customer service representative, you will assist customers by addressing their inquiries in Polish while enjoying the beautiful environment of Greece.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and specifications via phone, email, and chat in Polish.
• Provide accurate and detailed information about vehicle options, features, and pricing to customers.
• Assist customers in scheduling maintenance services and addressing service inquiries.
• Resolve customer issues and complaints promptly, ensuring a high level of satisfaction.
• Document all customer interactions systematically in the CRM system for effective tracking.
• Collaborate with internal teams to improve service delivery and customer satisfaction efforts.
• Stay informed on automotive industry trends and company updates to better serve customers.

Requirements

Live & work in Crete – Mercedes-Benz Customer Experts Team

Location: Chania, Crete (on-site)

Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters.

On behalf of our client, we are looking for Swedish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete. In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands.

This is an excellent opportunity to work abroad in Greece, gain international experience and build a strong CV while enjoying a Mediterranean lifestyle.

Why Crete?

Crete offers the perfect balance between work and lifestyle:

• Sunshine almost all year round ☀️
• Beautiful beaches, nature and outdoor living
• Lower cost of living compared to Scandinavia
• Safe, relaxed environment with rich culture and cuisine
• Vibrant international community

Work where others go on holiday – for real.

Mercier Consultancy MD is pleased to offer an exciting opportunity for French Speaking Customer Service Representatives for an automotive company in Greece. This role is perfect for individuals who are passionate about automobiles and committed to providing high-quality customer support in French. As a member of our customer service team, you will assist clients in understanding automotive products and services while ensuring clear communication.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and specifications via phone, email, and chat in French.
• Provide detailed information about vehicle options, pricing, and financing solutions.
• Assist customers with scheduling maintenance appointments and resolving service concerns.
• Address customer complaints and inquiries promptly, ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to improve service delivery and address customer needs effectively.
• Stay informed about the latest automotive trends and updates to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for an esteemed Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for the automotive industry and are dedicated to providing exceptional customer support. As a representative, you will assist customers in French while addressing their inquiries and supporting their automotive needs.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and warranty information via phone, email, and live chat in French.
• Provide detailed information about vehicle features, promotions, and financing options.
• Assist customers with booking services, troubleshooting issues, and resolving concerns.
• Document customer interactions and feedback accurately in our CRM system.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay updated on automotive trends and product knowledge to provide accurate assistance.

Requirements