Mercier Consultancy MD is thrilled to offer a position for a Danish Speaking Back Office Gaming Support Specialist in the vibrant city of Sofia. This role is perfect for individuals who thrive in a collaborative environment and are committed to providing top-notch support in the gaming sector. You'll play a crucial role in ensuring our customers enjoy a seamless gaming experience.

Key Responsibilities

• Offer back office support for Danish-speaking customers, addressing inquiries and concerns through multiple communication channels.
• Work closely with various teams to investigate and resolve issues promptly and effectively.
• Document all customer interactions and internal processes accurately, ensuring a thorough record-keeping system.
• Proactively identify areas for improvement in operational processes to enhance customer satisfaction.
• Stay informed on the latest gaming industry trends, products, and regulations to provide knowledgeable support.
• Participate in ongoing training and development to enhance your skills and knowledge in the field.

Requirements

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

Join Mercier Consultancy MD for an exciting career opportunity as a Polish Speaking professional in beautiful Sofia, Bulgaria! We are offering fully paid relocation to ensure a smooth transition as you step into a role that combines work and adventure. Engage with a diverse client base while leveraging your Polish language skills, and become a valued member of our dynamic team.

Key Responsibilities

• Provide support to Polish-speaking clients through various communication channels including phone, email, and chat.
• Assist clients in job searches, offering guidance and recommendations tailored to their individual needs.
• Maintain accurate records of client interactions, ensuring all details are updated in our systems.
• Collaborate with other departments to enhance the overall client experience and resolve any issues that may arise.
• Conduct market research to better understand trends and sector demands, contributing valuable insights to our services.
• Develop and maintain strong relationships with clients, ensuring their satisfaction and loyalty.

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a Italian Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role provides the chance to embrace a new lifestyle while delivering outstanding customer service to our clients.

Your Role:

• Provide exceptional customer support to Italian-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient with our client systems to deliver accurate and timely service.
• Work closely with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills with a commitment to customer satisfaction.
• Eager to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Willingness to relocate to Greece for this amazing opportunity!

Benefits