Mercier Consultancy MD is excited to announce opportunities for Norwegian-speaking professionals seeking to thrive in Greece! We offer fully paid relocation packages to help you embark on this exciting journey while integrating into a thriving work environment. As part of our team, you will have the chance to develop your career while enjoying the beautiful lifestyle that Greece has to offer.

Key Responsibilities

• Engage with Norwegian-speaking customers through various communication channels, providing excellent support and assistance.
• Address inquiries related to products, services, and account management with professionalism and expertise.
• Document customer interactions and feedback in our CRM system to ensure effective follow-up and resolution.
• Identify and escalate complex issues to relevant teams for prompt resolution.
• Cultivate strong relationships with clients to enhance customer satisfaction and loyalty.
• Stay informed about product updates and operational procedures to provide accurate information and support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Finnish-speaking job opportunities in Greece, complete with a fully paid relocation package! We are seeking enthusiastic candidates who are fluent in Finnish and are eager to embrace a new adventure while developing their careers in a dynamic environment. This is an excellent opportunity to join our passionate team and help us deliver exceptional service to our Finnish clients.

Key Responsibilities

• Provide top-tier customer support in Finnish, addressing inquiries across various communication channels.
• Assist customers with product information, account management, and resolving issues to enhance their experience.
• Document customer interactions and feedback in our CRM system to ensure quality service.
• Work collaboratively with team members to identify trends and improve customer support processes.
• Stay up-to-date with product knowledge and company policies to effectively assist clients.
• Contribute to creating a positive environment and enhance team spirit in the workplace.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives with our client in the entertainment streaming industry. This role is ideal for individuals who are passionate about streaming media and dedicated to providing top-notch customer support. As a representative, you will assist customers in Swedish, helping them navigate their streaming services and ensuring an enjoyable entertainment experience.

Key Responsibilities

• Manage customer inquiries regarding streaming services, subscription plans, and content availability via phone, email, and live chat in Swedish.
• Assist customers with account management, troubleshooting issues, and providing guidance on how to use the platform effectively.
• Resolve complaints and inquiries promptly and professionally, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with the technical support and content teams to ensure seamless service delivery.
• Stay informed about the latest updates in entertainment content and streaming technology to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to announce a position for Greek Speaking Customer Service Representatives for a reputable Financial Services Company based in Athens. This role is perfect for individuals who are passionate about finance and dedicated to providing exceptional support to customers. As a customer service representative, you will engage with clients in Greek, assisting them with their financial inquiries and ensuring they receive accurate and timely information.

Key Responsibilities

• Handle customer inquiries related to financial products and services, including accounts, loans, and investment options, via phone, email, and chat in Greek.
• Provide detailed information about account management, transactions, and financial policies.
• Assist customers with application processes, account setups, and updates.
• Resolve customer complaints promptly and effectively, ensuring a high level of customer satisfaction.
• Accurately document customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay informed about financial products, market trends, and regulatory requirements to better assist customers.

Requirements

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

Are you a German speaker looking for exciting job opportunities in Greece? Mercier Consultancy MD is thrilled to offer various positions that come with a fully paid relocation package to help you make the move! Our company is committed to finding dedicated professionals who are passionate about customer service and eager to work within a dynamic team. This is an excellent chance to start a new adventure in Greece while advancing your career.

Key Responsibilities

• Provide exceptional customer service in German across various channels (phone, email, and live chat).
• Assist customers with inquiries related to products, services, and account management.
• Document customer interactions in our CRM system for proper tracking and follow-up.
• Troubleshoot and resolve customer issues promptly and efficiently, ensuring customer satisfaction.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay updated on product offerings, services, and relevant market trends.

Requirements