account management

Serbian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Serbian Speaking Customer Service Representatives in the finance industry! This position is perfect for individuals who are passionate about helping others and have a keen interest in finance. As part of our team, you will engage with clients to provide them with the support and information they need regarding financial services, products, and inquiries, all while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Serbian.
  • Provide accurate information regarding loans, investment options, and regulatory requirements.
  • Assist customers in resolving issues related to their accounts or transactions.
  • Document customer interactions and ensure that records are maintained accurately in our CRM system.
  • Collaborate with financial advisors and operational teams to enhance service delivery and customer satisfaction.
  • Stay updated on financial trends and company offerings to provide relevant information to clients.

Requirements

Job Skills

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Serbian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Serbian Speaking Customer Service Representatives in the Banking industry. This role is perfect for individuals who are detail-oriented and have a passion for providing outstanding customer service in a financial setting. As a customer service representative, you will assist clients in navigating banking products and services, ensuring a smooth and positive experience in Serbian.


Key Responsibilities

  • Handle customer inquiries related to banking services, account management, and financial products via phone, email, and live chat in Serbian.
  • Provide information about account balances, transaction details, and services, ensuring clarity and understanding.
  • Assist customers with account openings, loan applications, and troubleshooting issues.
  • Resolve customer complaints and concerns promptly and professionally.
  • Document customer interactions accurately in the CRM system, adhering to compliance and regulatory standards.
  • Collaborate with internal departments to ensure customers receive comprehensive support.
  • Stay informed about new banking products, services, and industry regulations to provide accurate guidance.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the telecommunications industry. This role is designed for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will engage with clients in Norwegian, assisting them with their telecommunications inquiries and ensuring they receive top-notch service.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, via phone, email, and chat in Norwegian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information regarding product features, promotions, and service coverage.
  • Resolve customer complaints and technical issues swiftly to ensure satisfaction.
  • Document all customer interactions thoroughly in the CRM system for follow-up and reporting.
  • Collaborate with internal departments to improve service delivery and customer experience.
  • Stay informed about new products, services, and industry developments to provide relevant assistance.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Norwegian Speaking Customer Service Representatives in the fast-paced Social Media industry. This role is ideal for individuals who are enthusiastic about social media and are dedicated to providing exceptional service to users navigating our platforms. As a part of our team, you will assist customers in addressing their inquiries, enhancing their social media experience, and resolving any issues they may encounter.


Key Responsibilities

  • Manage customer inquiries related to social media platform features, account management, and community guidelines via phone, email, and chat in Norwegian.
  • Provide assistance with account setup, content management, and privacy settings.
  • Resolve customer issues related to platform usage and troubleshooting technical problems.
  • Document customer interactions accurately to improve service quality and user experience.
  • Collaborate with product and technical teams to ensure timely resolution of customer issues.
  • Stay updated on social media trends and platform changes to provide relevant support.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Norwegian Speaking Customer Service Representatives in the retail industry. This exciting role is perfect for individuals who are enthusiastic about providing top-notch customer service and helping customers find the perfect products. As a representative, you will assist clients in Norwegian, ensuring that their shopping experiences are pleasant and hassle-free.


Key Responsibilities

  • Manage customer inquiries regarding retail products, services, and promotions through phone, email, and live chat in Norwegian.
  • Assist customers with product selection, account management, and order processing.
  • Provide information on shipping options, returns, and exchanges while resolving customer issues.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with team members to improve the overall customer experience.
  • Stay informed about product knowledge, retail trends, and company policies to provide accurate information.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and dedicated to providing excellent customer support, this role is perfect for you. As a customer service representative, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Norwegian.
  • Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance the customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for Norwegian Speaking Customer Service Representatives in the Finance industry. If you have a passion for finance and a commitment to providing top-notch customer service, this is the role for you. As a member of our dynamic team, you will assist customers with their financial inquiries while delivering exceptional service in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Norwegian.
  • Provide accurate information on banking services, investment options, and financial regulations.
  • Assist customers with account setup, transactions, and resolving issues related to their accounts.
  • Handle and resolve customer complaints efficiently, ensuring a high level of satisfaction.
  • Record and maintain accurate documentation of customer interactions in the CRM system.
  • Collaborate with internal teams to enhance customer experiences and streamline processes.
  • Stay informed about financial products and industry trends to provide relevant advice to customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you are passionate about energy services and dedicated to providing outstanding customer support, this role is an excellent fit. You will assist customers in navigating their inquiries and understanding complex oil and gas services while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to energy services, pricing, and technical support via phone, email, and live chat in Norwegian.
  • Provide timely and accurate information about products, services, and industry regulations.
  • Assist customers with account management, service changes, and billing inquiries.
  • Resolve customer complaints efficiently, ensuring high satisfaction levels.
  • Document customer interactions in the CRM system, maintaining accurate records for future reference.
  • Collaborate with technical and operational teams to enhance service delivery.
  • Stay informed about industry developments and service offerings to better assist customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Norwegian Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who are passionate about finance and customer service. As a representative, you will assist clients in managing their banking needs, providing them with vital information and support in Norwegian.


Key Responsibilities

  • Respond to customer inquiries regarding banking products, services, and account management via phone, email, and chat in Norwegian.
  • Assist customers with account opening, loans, and various banking transactions.
  • Provide information on account status, transactions, and interest rates, ensuring transparency to clients.
  • Resolve customer complaints and issues promptly, maintaining high satisfaction levels.
  • Accurately document all interactions and account information in our CRM system.
  • Collaborate with banking departments to address customer needs and improve service delivery.
  • Stay informed about banking regulations and product offerings to provide accurate guidance to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service Global Leader In Banking And Financial Service

posted by: spj_bot

Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives to join a global leader in the Banking and Financial Services sector. This role is perfect for individuals eager to be a part of a dynamic team and ensure customers receive outstanding support in their financial endeavors.


Key Responsibilities

  • Provide comprehensive customer service in Dutch via phone, email, and live chat, addressing inquiries related to banking and financial services.
  • Assist customers with account management, transactions, and financial product information.
  • Resolve customer issues and concerns with a focus on maintaining customer satisfaction and loyalty.
  • Document all customer interactions and transactions in the CRM system for accurate record-keeping.
  • Collaborate with other departments to ensure a seamless customer experience and timely responses to inquiries.
  • Stay updated on industry trends, banking products, and company policies to provide informed support.

Requirements

Job Skills

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