Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
• Provide detailed information about vehicle features, specifications, and available options.
• Assist customers with order tracking, account management, and resolving concerns.
• Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
• Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
• Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

This is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.
Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

Mercier Consultancy MD is thrilled to open applications for a Danish Speaking Client Service Representative in a remote setting, complete with paid relocation to Greece! If you're passionate about customer service and looking for an opportunity to work in a vibrant environment, this is the role for you.

As a representative, you will engage with Danish-speaking clients, providing them with first-rate support and assistance. You will play a crucial role in ensuring client satisfaction through effective communication and problem resolution, all while enjoying the scenic beauty and culture of Greece if you choose to relocate.

Your Responsibilities Will Include:

• Providing outstanding customer service to our Danish-speaking clients via various channels including phone, email, and chat.
• Addressing inquiries and resolving issues in a timely and effective manner.
• Maintaining detailed records of interactions in our management systems.
• Collaborating with internal teams to ensure client needs are met comprehensively.
• Staying informed about our product offerings to better serve our clients.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a Czech Speaking Solutions Consultant, featuring fully paid relocation to the stunning city of Sofia, Bulgaria! In this engaging role, you will have the chance to work closely with clients, understand their business challenges, and provide tailored solutions that drive success. If you’re passionate about consulting and eager to make a meaningful impact, we want to hear from you!

Key Responsibilities

• Meet with clients to assess their needs, gather requirements, and understand their unique business environments.
• Develop and propose customized solutions that address client challenges while highlighting the value of our offerings.
• Serve as a primary point of contact between clients and internal teams to ensure the successful implementation of projects.
• Deliver training and ongoing support to clients, ensuring they maximize the benefits of our solutions.
• Continuously monitor industry trends and advancements in order to provide clients with strategic insights.
• Document experiences and feedback to contribute to continuous improvement initiatives.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Norwegian Customer Support Advisor specializing in Delivery Services. This remote position allows you to work from anywhere in Greece while providing exceptional support to our Norwegian-speaking clients. As a vital member of our team, you will assist customers in navigating our delivery services, ensuring timely and efficient resolution of their inquiries and issues.

Key Responsibilities

• Deliver outstanding customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries regarding delivery services, timelines, and tracking information.
• Resolve issues and complaints effectively, ensuring customer satisfaction throughout the process.
• Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with warehouse and logistics teams to address and escalate issues when necessary.
• Stay informed about service updates and company policies to provide accurate support to customers.

Requirements

Join Our Team!

Are you fluent in French and searching for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic French Speaking Customer Representative.

This position includes the incredible benefit of paid relocation to Greece, allowing you to enjoy a delightful lifestyle while making a significant contribution to our customer service team.

Your Role:

• Provide exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to offer high-quality service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and adaptable to a dynamic work environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives in the Automotive Department, with paid relocation offered. This position is perfect for individuals who are passionate about the automotive industry and possess a customer-focused mindset. In this role, you will assist clients in Dutch, ensuring they receive high-quality service and support regarding automotive products and services.

Key Responsibilities

• Provide exceptional customer service to Dutch-speaking clients regarding automotive inquiries, product information, and service requests via phone, email, and chat.
• Assist customers with vehicle-related questions, including specifications, maintenance, and warranty information.
• Process orders, manage service appointments, and resolve customer complaints effectively.
• Document all interactions accurately in the CRM system for tracking and future reference.
• Collaborate with internal teams to enhance the customer experience and address issues promptly.
• Stay informed about automotive industry trends and company offerings to provide relevant assistance.

Requirements

Join Our Team!

Are you fluent in Dutch and on the lookout for an exciting opportunity to work (remotely) in Bulgaria? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Dutch Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Bulgaria, where you can enjoy a vibrant lifestyle while making a significant impact in customer service.

Your Role:

• Provide exceptional customer support to Dutch-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Engage with customers through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective client communication.
• Strong communication skills with a customer-focused approach.
• Eagerness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Open to relocating to Bulgaria for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and seeking an exciting opportunity to work (remotely) from Bulgaria? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Bulgaria, offering you a chance to immerse yourself in a vibrant culture while contributing to exceptional customer service.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various platforms including phone, email, and chat.
• Become proficient in our client systems to provide high-quality service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills coupled with a customer-focused attitude.
• Willingness to learn new tools and technologies suitable for a remote work environment.
• Self-motivated, proactive, and adaptable in a fast-paced setting.
• Open to relocating to Bulgaria for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative.

This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy.
• Communicate effectively through multiple channels, including phone, email, and chat.
• Learn and navigate our client systems to ensure high-quality service.
• Collaborate with your fellow team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective client communication.
• Strong communication skills and a genuine customer-focused attitude.
• Willingness to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and adaptable to a dynamic work environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits