Join Mercier Consultancy MD as a Fitbit Products Support Specialist with Danish in Sofia, Bulgaria! This exciting opportunity is perfect for individuals eager to engage with customers and help them maximize their experience with Fitbit products. As a specialist, you will provide essential support to our Danish-speaking users, assisting them in navigating their health and fitness journeys with our technology.

Key Responsibilities

• Offer exceptional customer support to Danish-speaking clients through phone, email, and chat regarding Fitbit products.
• Assist customers in setting up devices, troubleshooting issues, and understanding product features.
• Provide valuable insights on health tracking, including advice on utilizing the app and product functionalities effectively.
• Document all customer interactions and resolutions accurately in our CRM system.
• Collaborate with technical teams to escalate complex issues when necessary.
• Keep informed about the latest Fitbit products and updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.

Key Responsibilities

• Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch.
• Provide support for product setup, usage, and ongoing maintenance.
• Educate customers about features, updates, and best practices for optimizing their tech experience.
• Resolve customer issues and complaints efficiently and professionally.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to provide comprehensive solutions to customer problems.
• Stay informed on the latest tech industry developments and product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.

Key Responsibilities

• Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
• Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
• Provide accurate and timely information on platform updates, features, and best practices.
• Resolve customer complaints and any operational issues efficiently and effectively.
• Document customer interactions thoroughly and accurately in the CRM system.
• Work collaboratively with internal teams to improve customer satisfaction and service delivery.
• Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and possess a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing assistance related to automotive products and services.

Key Responsibilities

• Manage customer inquiries regarding automotive products, services, and support via phone, email, and live chat in Dutch.
• Provide accurate information about vehicle features, pricing, availability, and warranties.
• Assist customers with order placements, service bookings, and any related inquiries.
• Resolve customer complaints and technical issues effectively while maintaining high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to ensure a seamless customer experience and timely resolutions.
• Stay informed about automotive trends, product updates, and company initiatives to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist fluent in Polish to work in Sofia, Bulgaria. In this vital role, you will play a key part in creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring user-generated content, addressing safety concerns, and ensuring compliance with community standards.

Key Responsibilities

• Monitor and evaluate user interactions and content to identify and address potential violations of safety policies and community guidelines.
• Conduct thorough investigations into reported safety incidents, analyzing evidence and determining appropriate resolutions.
• Collaborate with cross-functional teams to develop and enhance policies that promote digital safety and user trust.
• Prepare comprehensive reports regarding safety incidents, trends, and insights for management decision-making.
• Stay informed about the latest developments and trends in digital safety to continually improve our safety practices.
• Engage with users to educate them on safety practices and raise awareness about how to navigate online risks.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist fluent in Danish to work in Sofia, Bulgaria. In this essential role, you will play a key part in ensuring a safe online environment for our users. Your responsibilities will include monitoring content, addressing safety concerns, and helping to enforce community guidelines to maintain digital integrity.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms for potential violations of safety standards.
• Conduct thorough investigations into reported safety incidents, analyzing information to recommend appropriate actions.
• Collaborate with various teams to develop and enhance safety policies that promote trust and security within the digital community.
• Prepare detailed reports regarding safety incidents and trends, providing insights to support informed decision-making.
• Stay updated on emerging trends and challenges in digital safety to continually improve our safety protocols.
• Engage with users to educate them about safety practices and raise awareness regarding online risks.

Requirements

Mercier Consultancy MD is seeking a talented Digital Trust and Safety Specialist fluent in both Czech and English to work in Bulgaria. In this vital role, you will be responsible for ensuring a secure and trustworthy online environment for our users. Your work will involve monitoring content, addressing safety concerns, and implementing policies that uphold community standards.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms to identify and respond to potential violations of safety policies.
• Conduct detailed investigations into reported safety incidents, utilizing analytical skills to assess evidence and recommend actions.
• Collaborate with cross-functional teams to enhance and develop safety policies that promote digital trust.
• Create and present comprehensive reports on safety incidents and trends to guide strategic decision-making.
• Stay updated on the latest trends and challenges within the digital safety landscape to continuously improve our practices.
• Engage with users to raise awareness of safety practices and educate them about navigating online risks.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at an esteemed Entertainment Company based in Greece. This role is perfect for individuals who are enthusiastic about entertainment and dedicated to delivering exceptional customer experiences. You will provide assistance in Danish, helping customers navigate entertainment offerings and resolve inquiries while contributing to a vibrant service environment.

Key Responsibilities

• Address customer inquiries related to entertainment services, events, and promotions via phone, email, and chat in Danish.
• Provide detailed information on available entertainment options and assist with bookings and reservations.
• Resolve customer complaints and issues with empathy and professionalism, ensuring satisfaction.
• Document all customer interactions and feedback accurately in the CRM system.
• Collaborate with event coordinators and marketing teams to enhance customer engagement and experience.
• Stay informed about the latest entertainment trends and offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Chinese Speaking Customer Service Representatives for a prestigious luxury car company, with remote work options available in Greece. This position is ideal for individuals who are passionate about the automotive industry and luxury brands while providing excellent customer service to a discerning clientele. As part of the team, you will assist customers in navigating their inquiries and ensuring a seamless experience with our luxury vehicle offerings.

Key Responsibilities

• Respond to customer inquiries regarding luxury vehicle features, specifications, and services via phone, email, and live chat in Chinese.
• Provide personalized support for customers interested in luxury car purchases, maintenance, and warranty services.
• Assist clients with appointments, service schedules, and any issues related to their vehicles.
• Resolve customer concerns and complaints promptly and professionally to ensure satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with sales and service teams to enhance customer experience and loyalty.
• Stay informed about the latest luxury automotive trends and product offerings to provide relevant insights.

Requirements

Alumil, a leading company in the design and manufacturing of architectural aluminum systems in Europe, is seeking a Technical Consultant.

About the Role

The main purpose of this role is to provide technical support to aluminum fabricators, develop new partners, and enhance the technical expertise of existing partners. As a Technical Consultant, you will promote aluminum systems, particularly the Supreme systems, to fabricators by providing high-level technical solutions. Additionally, you will support fabricators who collaborate with sales engineers on large-scale projects.

Candidate Profile

A key attribute for a successful Technical Consultant is the ability to guide and advise partners. We seek an individual who will develop our partners and fabricators in the region, offering the necessary expertise in aluminum profiles. As a Technical Consultant at Alumil, you will have the opportunity to connect our modern aluminum systems with the technical requirements of our clients.

Requirements

Required Qualifications and Experience: