Dutch Speaking Customer Service for Automotive Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and possess a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing assistance related to automotive products and services.
Key Responsibilities
- Manage customer inquiries regarding automotive products, services, and support via phone, email, and live chat in Dutch.
- Provide accurate information about vehicle features, pricing, availability, and warranties.
- Assist customers with order placements, service bookings, and any related inquiries.
- Resolve customer complaints and technical issues effectively while maintaining high levels of satisfaction.
- Document all customer interactions accurately in the CRM system for future reference.
- Collaborate with internal teams to ensure a seamless customer experience and timely resolutions.
- Stay informed about automotive trends, product updates, and company initiatives to provide relevant information to customers.
Requirements