Why Join Us?

At Excelya, we are committed to excellence in healthcare, and we invite you to be part of our dedicated team where your expertise can make a significant impact.

As a young, ambitious health company with over 900 talented professionals, we strive to be Europe's leading mid-size CRO, delivering the best employee experience. Our integrated service model enables you to engage in diverse projects, working alongside industry experts to enhance scientific knowledge and improve the patient journey.

About the Job

We are seeking a Safety Database Administrator to join our Pharmacovigilance team. In this pivotal role, you will ensure the effective management and operation of our safety database, contributing to the overall quality and compliance of our pharmacovigilance activities.

Main Responsibilities:

Join Excelya as Regulatory Affairs Officer, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Regulatory Affairs. You will play a critical part in driving innovation and making an impact in the Regulatory affairs space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

We are looking for a Regulatory Affairs Officer to join our team in Greece.

Main responsibilities :

- Preparing and submitting regulatory documentation,

- Monitoring legislation,

- Supporting product lifecycle management (Marketing Authorization licenses, Variations, Renewals, Transfers).

- Review/Perform translations of artworks, Product Information and Promotional materials.

- Contact with Authorities.

- Maintain the files and databases electronically and in hardcopy, when required.

- Follows EXCELYA and Client policies, procedures, instructions, guidance.

- Ensure data privacy requirements are met.

Requirements

About You:

At Excelya, taking audacious steps is encouraged, so we’re looking for individuals who are ready to grow with us and share our values.

Mercier Consultancy MD is seeking a dedicated Italian Customer Support Agent to join our team in the Courier & Delivery Services sector. This remote position is based in Greece and offers the opportunity to assist our valued Italian-speaking clients while working from home. As a Customer Support Agent, you will play a crucial role in ensuring a seamless experience for customers utilizing our delivery services.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone, email, and live chat platforms.
• Assist customers with inquiries about courier services, delivery timelines, and package tracking.
• Resolve customer complaints and issues effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions and resolutions in our CRM system for future reference.
• Coordinate with logistics teams to manage customer expectations and address any service disruptions.
• Stay up-to-date with service offerings and company policies to provide accurate information and support.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title: Assistant Manager
• Salary: $22.00 - $26.00 per hour, depending on qualifications, education, and prior experience
• Bonus: Opportunity to earn sales bonuses in addition to base salary
• Schedule: Monday – Friday; however, weekend and after hours availability is required for open houses and marketing events over the next 12+ months (with flexible weekday hours to maintain a 40-hour work week)
• Explore Mill Villa Estates: https://millvillaipgliving.com/
  

Job Description Summary

Join Mercier Consultancy MD as a Dutch Customer Support Specialist and enjoy the flexibility of working remotely from Greece. This role is perfect for individuals who are fluent in Dutch and have a strong desire to provide excellent customer service. As a key member of our support team, you will assist Dutch-speaking clients with their inquiries, ensuring they receive the timely and effective support they need.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
• Help customers with inquiries, troubleshooting issues, and providing product information.
• Accurately document customer interactions and maintain records for follow-up.
• Collaborate with internal teams to resolve complex inquiries and enhance customer satisfaction.
• Stay updated with product knowledge and service offerings to provide accurate support.
• Engage in regular training sessions to improve your skills and knowledge.

Requirements

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Representative specializing in E-commerce to join our vibrant team in Athens. This role is ideal for enthusiastic individuals who are passionate about delivering exceptional customer service and have a strong command of the Danish language. You will play a crucial role in assisting our Danish-speaking customers, ensuring their e-commerce experience is smooth and satisfying.

Key Responsibilities

• Provide exemplary customer support to Danish-speaking customers via phone, email, and live chat.
• Assist customers with inquiries about orders, product details, and account management.
• Quickly address and resolve customer complaints to enhance satisfaction.
• Document customer interactions and feedback to assist in service improvements.
• Collaborate with internal teams to effectively handle complex customer issues.
• Stay informed about product updates, promotions, and company policies to ensure accurate information is provided to customers.

Requirements

Mercier Consultancy MD is seeking a motivated Czech Customer Support Representative specializing in E-commerce to join our energetic team in Athens. This position is ideal for individuals who are enthusiastic about delivering excellent customer service and have a strong command of the Czech language. You will play a vital role in addressing the needs and concerns of our Czech-speaking customers, ensuring a seamless online shopping experience.

Key Responsibilities

• Provide high-quality customer support to Czech-speaking clients through various communication channels including phone, email, and live chat.
• Assist customers with inquiries regarding product details, order statuses, and account management.
• Effectively resolve complaints and issues to maximize customer satisfaction.
• Maintain accurate records of customer interactions and feedback for improvement purposes.
• Work collaboratively with other departments to address complex customer queries and issues.
• Stay informed about product knowledge, promotions, and updates to deliver accurate information to customers.

Requirements

Mercier Consultancy MD is seeking a passionate Croatian Travel Agent to join our remote team in Greece. This position allows you to connect with clients across the globe, assisting them in creating unforgettable travel experiences. Your expertise in travel planning and your fluency in Croatian will be vital in delivering exceptional service to our clients.

Key Responsibilities

• Provide personalized travel assistance to Croatian-speaking clients through phone, email, and chat.
• Design and arrange customized travel itineraries based on clients’ preferences, interests, and budgets.
• Assist clients with bookings for flights, accommodations, and activities, ensuring a seamless travel experience.
• Address client inquiries, providing detailed information about various travel destinations and services.
• Manage client complaints and resolutions with a focus on maintaining high satisfaction levels.
• Maintain up-to-date knowledge of travel regulations, industry trends, and destination knowledge for better client support.

Requirements

About the Role

We are looking for a dynamic, well-organized, and proactive professional to manage our front office operations, day-to-day administration, and executive support for the leadership team. This is a key role that helps ensure smooth workplace operations and a great visitor/employee experience.

Key Responsibilities

Front Office & Reception

• Manage front desk operations, greet visitors, and ensure a professional and welcoming environment.
• Handle incoming calls, emails, courier services, and visitor logs.
• Coordinate meeting room bookings and ensure readiness for internal/ external meetings.

Office Administration

• Oversee office supplies, stationery, pantry items, and vendor coordination.
• Support HR/Admin in onboarding activities (ID cards, desk setup, welcome kits).
• Manage facility-related tasks: housekeeping coordination, office maintenance, and basic IT coordination.
• Assist with event planning: town halls, celebrations, client visits, and internal team activities.

Executive Assistant (EA) Responsibilities

Mercier Consultancy MD is excited to announce an opening for a Swedish Customer Support Representative for our Online Store. We are looking for enthusiastic individuals who excel in providing exceptional customer service and are eager to help our Swedish-speaking customers navigate their online shopping experience. In this role, you will be pivotal in ensuring customer satisfaction and loyalty to our brand.

Key Responsibilities

• Deliver high-quality customer support to Swedish-speaking customers via phone, email, and chat.
• Assist customers with inquiries related to product information, order status, and returns.
• Efficiently resolve customer complaints and provide solutions to enhance their shopping experience.
• Maintain accurate records of customer interactions and ensure timely follow-up.
• Collaborate with other departments to handle complex customer issues and feedback effectively.
• Keep updated on product knowledge, promotions, and company policies to provide accurate information.

Requirements