Mercier Consultancy MD is seeking talented Irish Speaking Customer Support Representatives to join our team in Sofia. This is a fantastic opportunity for individuals fluent in Irish who are passionate about customer service. In this role, you will engage directly with our Irish-speaking clients, providing them with outstanding support and assistance while navigating our products and services.

Key Responsibilities

• Provide exceptional customer support to Irish-speaking clients through various communication channels including phone, email, and live chat.
• Effectively address inquiries related to our products and services, ensuring accurate and helpful information is conveyed.
• Resolve customer complaints and issues efficiently, maintaining a high level of customer satisfaction.
• Document all customer interactions thoroughly and maintain clear records for future reference.
• Collaborate with internal teams to enhance service delivery and overall customer experience.
• Stay informed about product updates and changes to provide customers with the best support possible.

Requirements

Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia. This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service. As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience.

Key Responsibilities

• Provide outstanding customer support to Irish-speaking clients through phone, email, and chat.
• Address inquiries regarding our products and services, ensuring clear and accurate communication.
• Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction.
• Document customer interactions and maintain detailed records for future reference.
• Collaborate with internal teams to enhance service delivery and improve customer experience.
• Stay informed about product knowledge and updates to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for Irish Speaking Professionals to work in Sofia, Bulgaria. This position comes with a fully paid relocation package, making your transition seamless while you embark on a rewarding career journey. We are searching for enthusiastic individuals dedicated to providing exceptional customer service and thriving in an international environment.

Key Responsibilities

• Assist customers in Irish by addressing inquiries and providing effective solutions.
• Resolve customer complaints professionally, ensuring a high level of customer satisfaction.
• Accurately document customer interactions in our CRM system to facilitate follow-ups.
• Collaborate with team members to support a positive and productive work atmosphere.
• Stay updated on company offerings to provide informed assistance to customers.
• Engage in regular training and development sessions to enhance your skills.

Requirements

Mercier Consultancy MD is delighted to offer an exceptional opportunity for Irish Speaking Professionals to join our team in Sofia, Bulgaria. This position includes a paid relocation package, allowing you to thrive in a vibrant city known for its rich culture and welcoming atmosphere. We are seeking enthusiastic individuals who are passionate about delivering outstanding customer service and making an impact in the industry.

Key Responsibilities

• Assist customers in Irish, effectively addressing their inquiries and providing top-notch support.
• Troubleshoot and resolve customer complaints with a focus on enhancing their experience.
• Maintain accurate records of customer interactions, ensuring thorough documentation in our CRM system.
• Work collaboratively with team members to foster a positive and productive work environment.
• Stay informed about company offerings to deliver accurate and relevant information to customers.
• Engage in continuous training to improve service delivery and personal development.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment.

Responsibilities

• Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
• Provide clear information regarding account management, transactions, and product details.
• Resolve customer complaints efficiently and professionally to ensure high satisfaction levels.
• Accurately document all customer interactions and follow-up actions in our CRM system.
• Collaborate with internal teams to enhance product knowledge and customer support processes.
• Stay informed about company updates, promotions, and industry trends to better assist clients.

Requirements

Ready to swap routine for Mediterranean living?

We are hiring Italian-speaking Customer Care & Technical Support Specialists to join an exciting international project supporting Dyson, one of the world’s most innovative and premium technology brands.

This is your opportunity to build an international career while living in Greece — a country known for its quality of life, sunny climate, vibrant culture, and relaxed lifestyle. Relocation support is included.

About the Project

Dyson is a globally recognized premium technology company designing and manufacturing innovative household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for cutting-edge engineering and high-quality customer experience.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and light technical troubleshooting.

You will assist customers with:

• Product inquiries
• Sales-related questions
• Aftersales support
• Delivery-related issues
• Basic technical troubleshooting

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and complex cases will be escalated to the client when necessary.

Ready to build your career under the Mediterranean sun?

We are hiring French-speaking Customer Care & Technical Support Specialists to join an international project supporting Dyson, a globally recognized premium technology brand.

This is your opportunity to combine professional growth with an exceptional lifestyle in Greece. With relocation support included, you can enjoy a fresh start in a country known for its climate, culture, and quality of life.

About the Project

Dyson is an innovative multinational technology company that designs and manufactures premium household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for engineering excellence and high customer standards.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and technical assistance.

You will assist customers with:

• Product information and sales inquiries
• Aftersales support
• Delivery-related questions
• Basic troubleshooting and technical guidance

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and unresolved cases will be escalated when necessary.

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Irish Speaking Professionals in the vibrant city of Sofia, Bulgaria. This position includes a fully paid relocation package, making it easier for you to embark on a new adventure while advancing your career. We seek enthusiastic individuals committed to providing exceptional customer service.

Key Responsibilities

• Provide top-notch customer support in Irish, responding to inquiries and resolving issues effectively.
• Handle and resolve customer complaints with care, ensuring a satisfactory experience.
• Maintain accurate records of customer interactions in our CRM system for seamless support.
• Collaborate with team members to foster a supportive and engaging work environment.
• Stay knowledgeable about our products and services to provide accurate assistance to customers.
• Engage in ongoing training sessions to improve skills and enhance product knowledge.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for an Irish Speaking Customer Service Agent based in Sofia, Bulgaria, with a fully paid relocation package! This role allows you to be part of a dynamic team while providing exceptional support to our Irish-speaking clientele.

Responsibilities

• Assist Irish-speaking customers through various communication channels, including phone, email, and chat, addressing inquiries and providing product information.
• Troubleshoot issues and resolve customer complaints with a strong focus on delivering prompt and effective solutions.
• Document customer interactions accurately in the CRM system to ensure consistency and quality service.
• Collaborate with team members to enhance the overall customer experience and share insights for continuous improvement.
• Stay updated on company products and services to provide knowledgeable support to clients.
• Represent the company's brand values and commitment to customer satisfaction in every interaction.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Customer Service Representatives who speak Irish to work in beautiful Bulgaria. This role comes with a fully paid relocation package, making it easier than ever to embark on a new adventure while providing exceptional service. The ideal candidate will be passionate about customer support and ready to thrive in a multicultural environment.

Key Responsibilities

• Manage customer inquiries in Irish via phone, email, and chat, providing top-notch service and support.
• Assist customers with product information, troubleshooting, and service-related inquiries.
• Resolve customer complaints in a timely and professional manner, ensuring satisfaction.
• Document all customer interactions accurately within the CRM system.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product updates and industry trends to provide accurate assistance.

Requirements