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Japanese Speaking Customer Service Agent - Remote In Greece -Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Japanese Speaking Customer Service Agent to join a dynamic team, with the added benefit of remote work from Greece and paid relocation support. In this role, you will provide exceptional service to Japanese-speaking customers, helping them navigate inquiries and issues related to our products and services.


Responsibilities

  • Assist Japanese-speaking customers via phone, email, and chat by addressing inquiries and providing information on products and services.
  • Deliver personalized support, ensuring all customer needs are met with professionalism and efficiency.
  • Resolve customer complaints and issues promptly, aiming for high levels of customer satisfaction.
  • Document all customer interactions accurately in the CRM system to maintain effective communication and feedback loops.
  • Collaborate with internal teams to escalate and resolve complex issues when necessary.
  • Stay informed about product updates and company policies to provide accurate information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and possess a strong commitment to delivering excellent customer service. You will assist customers with their inquiries and ensure they enjoy a positive experience while communicating effectively in Slovak.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information about product ingredients, packaging, pricing, and availability.
  • Assist customers with order placements, modifications, and cancellations.
  • Resolve any issues or complaints efficiently, ensuring high levels of customer satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with logistics and sales teams to provide updates and solutions to customer inquiries.
  • Stay informed about food and beverage trends and product knowledge to enhance customer engagement.

Requirements

Job Skills

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Czech Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals who are dedicated to public service and possess a strong desire to help others. As a customer service representative, you will assist citizens with their inquiries, providing them with vital information and support in Czech.


Key Responsibilities

  • Respond to customer inquiries related to government services, programs, and policies via phone, email, and chat in Czech.
  • Provide accurate information and guidance to customers concerning public services and regulations.
  • Assist with application processes, documentation requirements, and service navigations.
  • Resolve issues and complaints efficiently while ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and document outcomes in the CRM system.
  • Collaborate with internal departments to facilitate service delivery and improve public interactions.
  • Stay informed about changes in government regulations and public service offerings to provide relevant assistance.

Requirements

Job Skills

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Czech Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for helping clients navigate the complexities of real estate transactions while providing exceptional service in Czech. As a member of our dedicated team, you will assist clients in finding the right properties and addressing their inquiries.


Key Responsibilities

  • Manage customer inquiries related to property listings, viewings, and real estate services via phone, email, and chat in Czech.
  • Provide clients with comprehensive information regarding available properties and market trends.
  • Assist customers with scheduling property viewings and negotiating terms.
  • Resolve any issues or complaints to maintain high levels of customer satisfaction.
  • Document all client interactions and maintain accurate records in our CRM system.
  • Collaborate with real estate agents and teams to ensure a smooth customer experience.
  • Stay informed about the local real estate market and company offerings to enhance client interactions.

Requirements

Job Skills

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Czech Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Czech Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and dedicated to delivering outstanding customer experiences. You will be responsible for assisting clients with inquiries related to travel accommodations, bookings, and tourism services, all while providing exceptional service in Czech.


Key Responsibilities

  • Manage customer inquiries regarding hotel bookings, travel packages, and tourism activities via phone, email, and live chat in Czech.
  • Provide detailed information on available services, special offers, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and handling special requests.
  • Resolve customer complaints in a quick and effective manner, ensuring high levels of satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure a seamless customer experience.
  • Stay updated on travel trends, destinations, and company promotions to provide relevant information to customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Czech Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about travel and customer service excellence. You will be responsible for assisting customers with their inquiries related to aviation services while communicating effectively in Czech.


Key Responsibilities

  • Manage customer inquiries regarding flight bookings, cancellations, and travel information via phone, email, and chat in Czech.
  • Provide accurate information about flight schedules, baggage policies, and additional services.
  • Assist customers with the booking process, changes, and special requests.
  • Resolve customer issues and complaints promptly and courteously, ensuring high levels of satisfaction.
  • Document all interactions accurately in the CRM system for effective tracking and reporting.
  • Collaborate with operational teams to ensure seamless customer experiences and timely updates.
  • Stay informed about industry trends and company services to provide valuable assistance to customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Czech Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who are passionate about automobiles and dedicated to providing outstanding customer support. As a representative, you will engage with customers in Czech, assisting them with their inquiries related to automotive products and services.


Key Responsibilities

  • Manage customer inquiries about automotive products, services, and specifications via phone, email, and chat in Czech.
  • Provide detailed information on vehicle options, pricing, and financing solutions.
  • Assist customers with scheduling maintenance appointments and service-related inquiries.
  • Resolve customer concerns and complaints effectively, ensuring high levels of satisfaction.
  • Accurately document all customer interactions in the CRM system for future reference.
  • Collaborate with various internal departments to enhance service delivery and address customer needs promptly.
  • Stay updated on the latest automotive trends and company offerings to offer relevant advice to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Real Estate industry. This is an exciting role for individuals who are passionate about property and customer service. As a representative, you will assist clients with their inquiries related to real estate services, providing top-notch support in the Polish language.


Key Responsibilities

  • Manage customer inquiries regarding real estate listings, property management, and buying/selling processes via phone, email, and chat in Polish.
  • Provide detailed information on available properties, market trends, and real estate regulations.
  • Assist customers with application processes, negotiate terms, and address any concerns.
  • Resolve customer complaints efficiently while maintaining high levels of customer satisfaction.
  • Document all interactions accurately within the CRM system for effective tracking and follow-up.
  • Collaborate with real estate agents and other departments to improve service delivery.
  • Stay informed about industry changes and company offerings to provide relevant advice to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and enjoy providing excellent customer support. You will engage with clients in Polish, assisting them with their inquiries and ensuring a satisfying experience in a dynamic environment.


Key Responsibilities

  • Provide top-notch customer service by handling inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Polish.
  • Assist customers with account management, including subscription adjustments and technical troubleshooting.
  • Inform clients about new releases, features, and promotional offers within the media and entertainment sector.
  • Effectively resolve customer complaints and issues, striving for high levels of satisfaction.
  • Document all customer interactions accurately for future reference and follow-up.
  • Work collaboratively with internal teams to improve service delivery and address customer needs.
  • Stay informed on industry trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Manufacturing industry. This position is ideal for individuals who are passionate about customer service and have an interest in the manufacturing sector. In this role, you will provide essential support to clients while ensuring they receive outstanding service in Polish.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products, order status, and production schedules via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, pricing, and availability.
  • Assist customers with order placement, changes, cancellations, and troubleshooting.
  • Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for tracking and follow-up purposes.
  • Collaborate with production and logistics teams to provide customers with timely updates and information.
  • Stay informed about industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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