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Italian Speaking Customer Service Smart Home Technology Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the unique chance to work in Greece while helping customers navigate the innovative world of smart home products. As part of our dynamic team, you will assist clients in Italian, ensuring they receive exceptional support and guidance on their smart home solutions.


Key Responsibilities

  • Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian.
  • Provide comprehensive information about product features, usage, and benefits of smart home solutions.
  • Assist customers with technical issues and provide step-by-step guidance in optimizing their smart home systems.
  • Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience.
  • Document all customer interactions accurately in the CRM system for reference and follow-up.
  • Collaborate with technical teams to address complex issues and improve service delivery.
  • Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers.

Requirements

Job Skills

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Italian Speaking Customer Service Logistics & Courier Company - Work in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives within a Logistics & Courier Company, located in beautiful Greece. This role is perfect for individuals who are passionate about logistics and providing exceptional customer service. As a representative, you will communicate with clients in Italian, assisting them with various inquiries related to shipping and courier services.


Key Responsibilities

  • Handle customer inquiries regarding shipping rates, delivery times, and service options via phone, email, and chat in Italian.
  • Provide detailed information about logistics processes and assist customers in tracking their shipments.
  • Manage the resolution of customer complaints and issues to ensure a high level of service satisfaction.
  • Document all customer interactions accurately in the CRM system to maintain comprehensive records.
  • Collaborate with the logistics team to ensure timely and effective service delivery.
  • Stay informed about the latest shipping regulations and market trends to assist customers accurately.
  • Promote additional services and solutions to enhance customer experiences.

Requirements

Job Skills

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Italian Speaking Customer Service for Streaming Services - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for Streaming Services, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about entertainment and dedicated to delivering outstanding customer support. As a representative, you will assist customers with inquiries related to our streaming services while communicating effectively in Italian.


Key Responsibilities

  • Manage customer inquiries regarding streaming services, subscriptions, and technical issues via phone, email, and chat in Italian.
  • Provide detailed information on content availability, billing, and account management.
  • Assist customers in troubleshooting streaming issues to ensure a seamless viewing experience.
  • Resolve customer complaints and inquiries promptly and efficiently while maintaining high satisfaction levels.
  • Document all customer interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with other teams to improve service delivery and enhance customer experiences.
  • Stay informed about new content, features, and industry trends to provide relevant customer support.

Requirements

Job Skills

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Italian Speaking Customer Service for Social Media Platform - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Social Media Platform in Athens. This position is perfect for individuals who are passionate about social media and eager to help users navigate their online experiences. As a member of our customer service team, you will assist users with inquiries and provide support in Italian.


Key Responsibilities

  • Manage customer inquiries related to social media features, account issues, and platform policies via phone, email, and chat in Italian.
  • Provide users with guidance on how to use the platform effectively, including troubleshooting technical issues.
  • Assist with account setup, modifications, and privacy settings.
  • Resolve user complaints and provide solutions to enhance customer experience.
  • Document all customer interactions accurately in the CRM system to ensure continuity of service.
  • Collaborate with internal teams to provide users with updated information about platform features and changes.
  • Stay informed about social media trends and best practices to assist users effectively.

Requirements

Job Skills

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Italian Speaking Customer Service for Ride-Sharing Platform - Work in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an incredible opportunity for Italian Speaking Customer Service Representatives for a leading ride-sharing platform, with an option to work in beautiful Greece. This position is ideal for individuals who are passionate about innovative transportation solutions and providing exceptional customer support. As a representative, you will assist customers in navigating their ride-sharing experiences while communicating effectively in Italian.


Key Responsibilities

  • Handle customer inquiries regarding ride-sharing services, app functionality, and related queries via phone, email, and chat in Italian.
  • Provide guidance on ride bookings, payment processing, and cancellation policies.
  • Assist customers in resolving any service-related issues or complaints efficiently.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with team members to deliver a seamless customer experience and support business objectives.
  • Stay informed about company updates and local regulations impacting ride-sharing services in Greece.

Requirements

Job Skills

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Italian Speaking Customer Service for Online Marketplace - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace, with work based in Greece. This role is perfect for individuals who are enthusiastic about e-commerce and customer service. As a representative, you will assist customers in Italian, helping them navigate our online platform, resolve inquiries, and enhance their shopping experience.


Key Responsibilities

  • Handle customer inquiries regarding products, orders, and services through phone, email, and live chat in Italian.
  • Assist customers with account management, order placement, and payment issues.
  • Resolve complaints and provide solutions to ensure a positive customer experience.
  • Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
  • Work collaboratively with internal teams to ensure customer satisfaction and streamline processes.
  • Stay updated on product offerings, promotions, and marketplace policies to provide accurate information.

Requirements

Job Skills

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Italian Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a remote opportunity for Italian Speaking Customer Service Representatives for an Online Bank. This role is perfect for individuals who enjoy providing exceptional customer service in the banking sector while working from the comfort of their own home in Greece. You will assist clients with their banking inquiries and assist them with various banking services in Italian.


Key Responsibilities

  • Handle customer inquiries regarding online banking services, account management, and transactions via phone, email, and live chat in Italian.
  • Provide comprehensive support for account issues, payment inquiries, and banking regulations.
  • Guide customers through online banking features and assist with technical issues.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer issues and enhance customer satisfaction.
  • Stay updated on banking products, policies, and relevant industry changes to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for HealthTech Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a HealthTech Company, with the flexibility to work remotely in Greece. This position is perfect for individuals who are passionate about technology and healthcare, and who want to contribute to improving customer experiences in the HealthTech sector. As a part of our customer service team, you will assist clients in navigating their inquiries in Italian, helping them access vital health technology services and solutions.


Key Responsibilities

  • Handle customer inquiries and support requests regarding HealthTech products and services via phone, email, and chat in Italian.
  • Provide clear and accurate information regarding product features, usage, and troubleshooting.
  • Assist customers with account management, including registration, updates, and troubleshooting technical issues.
  • Resolve customer complaints and concerns efficiently while maintaining a high level of satisfaction.
  • Maintain thorough records of customer interactions in the CRM system for effective follow-up.
  • Collaborate with technical teams and other departments to deliver optimal service experiences.
  • Stay updated on HealthTech products and industry trends to enhance customer communication.

Requirements

Job Skills

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Italian Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Food Delivery Platform, with the chance to work in beautiful Greece. This position is perfect for individuals who have a passion for food and exceptional customer service skills. As a member of our customer service team, you will assist Italian-speaking customers in navigating their orders and inquiries seamlessly.


Key Responsibilities

  • Manage customer inquiries regarding food orders, delivery schedules, and service-related questions via phone, email, and chat in Italian.
  • Provide detailed information about menu items, promotions, and delivery options.
  • Assist customers in troubleshooting issues with their orders and ensure prompt resolutions.
  • Resolve complaints in a professional and courteous manner, aiming to enhance customer satisfaction.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with delivery personnel and kitchen staff to ensure seamless service delivery.
  • Stay informed about food and beverage trends to better assist customers and offer suggestions.

Requirements

Job Skills

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Italian Speaking Customer Service for Fashion & Luxury Brand - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand, with the unique opportunity to work in Greece. This role is perfect for individuals who are passionate about fashion and luxury goods and are committed to providing exceptional customer experiences. As a representative, you will assist clients in Italian, ensuring they receive premium support tailored to their needs.


Key Responsibilities

  • Manage customer inquiries related to fashion products, order status, and brand services via phone, email, and live chat in Italian.
  • Provide detailed information about product availability, features, and styling advice.
  • Assist customers with order placements, returns, and exchanges.
  • Resolve customer complaints with empathy and professionalism, ensuring a delightful shopping experience.
  • Maintain accurate records of customer interactions and document inquiries in the CRM system.
  • Collaborate with teams to enhance product knowledge and service delivery.
  • Stay updated on the latest fashion trends and brand promotions to provide clients with relevant information.

Requirements

Job Skills

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