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Content Moderator with Czech and English - Paid relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a talented Content Moderator proficient in both Czech and English to join our dynamic team in Sofia, Bulgaria! This role comes with a paid relocation package, making it an exciting opportunity for those looking to experience life in a vibrant city while ensuring a safe online environment. As a Content Moderator, you will review and manage user-generated content to guarantee compliance with community standards, while providing a positive experience for our users.


Key Responsibilities

  • Moderate user-generated content in both Czech and English, adhering to established community guidelines.
  • Assess and classify content accurately based on predefined moderation policies.
  • Identify, report, and escalate instances of inappropriate content or violations to the relevant teams.
  • Provide valuable insights regarding content trends and user interactions to inform moderation strategies.
  • Collaborate with team members to develop and refine moderation processes.
  • Stay up-to-date with company policies regarding content moderation and community engagement.

Requirements

Job Skills

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Czech Speaking Content Moderator In Sofia, Bulgaria - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is seeking a Czech Speaking Content Moderator to join our team in Sofia, Bulgaria! This fantastic opportunity includes a fully paid relocation package, making it perfect for individuals looking to experience life in a vibrant European city while playing a crucial role in maintaining a safe online environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it complies with established community guidelines.


Key Responsibilities

  • Moderate and assess user-generated content in Czech to ensure adherence to community standards.
  • Classify and evaluate content based on established moderation policies.
  • Identify and escalate inappropriate content or violations to the relevant teams.
  • Provide insights regarding content trends and user interactions to help refine moderation strategies.
  • Work collaboratively with team members to enhance moderation processes and best practices.
  • Stay updated on company policies related to content moderation and community engagement.

Requirements

Job Skills

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Content Moderator with Czech and English - Paid relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a Content Moderator with proficiency in both Czech and English to join our team in Sofia, Bulgaria! This role not only offers the chance to contribute to a positive online community but also includes a relocation package to help you transition smoothly to a new cultural environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community standards and guidelines.


Key Responsibilities

  • Review and moderate user-generated content in Czech and English to ensure compliance with established community guidelines.
  • Classify and evaluate content accurately based on specified moderation policies.
  • Identify and report any inappropriate content or policy violations to the appropriate teams.
  • Provide insights on content trends and user interactions to enhance moderation strategies.
  • Work closely with other team members to improve moderation processes and practices.
  • Stay informed about company policies regarding content moderation and community engagement.

Requirements

Job Skills

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Czech Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to present a unique opportunity for Czech Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have an interest in transportation solutions, this role is perfect for you. You will be the first point of contact for our clients, assisting them effectively while communicating in Czech.


Key Responsibilities

  • Respond to customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Czech.
  • Provide detailed information regarding shipping options, pricing, and delivery timelines.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Handle customer complaints and issues promptly, maintaining high standards of service.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with internal teams to ensure smooth operations and timely customer updates.
  • Stay informed about transportation industry trends and service updates to provide accurate information to customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals who are dedicated to public service and possess a strong desire to help others. As a customer service representative, you will assist citizens with their inquiries, providing them with vital information and support in Czech.


Key Responsibilities

  • Respond to customer inquiries related to government services, programs, and policies via phone, email, and chat in Czech.
  • Provide accurate information and guidance to customers concerning public services and regulations.
  • Assist with application processes, documentation requirements, and service navigations.
  • Resolve issues and complaints efficiently while ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and document outcomes in the CRM system.
  • Collaborate with internal departments to facilitate service delivery and improve public interactions.
  • Stay informed about changes in government regulations and public service offerings to provide relevant assistance.

Requirements

Job Skills

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Czech Speaking Content Moderator In Sofia, Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is seeking a Czech Speaking Content Moderator to join our dynamic team in Sofia, Bulgaria! This role comes with a fully paid relocation package, providing an exciting opportunity for individuals looking to embrace a new culture while making a significant impact in the online community. As a Content Moderator, you will ensure that user-generated content meets our community standards, creating a safe and engaging environment for our Czech-speaking users.


Key Responsibilities

  • Moderate and evaluate user-generated content in Czech to ensure it adheres to community guidelines.
  • Classify and assess content accurately per established moderation policies.
  • Identify and report inappropriate content or violations to the appropriate teams.
  • Provide insights into content trends and user engagement to help refine moderation strategies.
  • Collaborate with team members to enhance moderation processes and practices.
  • Stay informed about company policies concerning content moderation and community engagement.

Requirements

Job Skills

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Czech Speaking Content Moderator In Athens, Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is seeking a Czech Speaking Content Moderator to join our vibrant team in Athens, Greece! This role offers a fully paid relocation package, making it an exciting opportunity for individuals ready to embrace a new cultural experience while contributing to a safe online community. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it meets our community guidelines and standards, fostering a positive experience for our Czech-speaking users.


Key Responsibilities

  • Moderate and assess user-generated content in Czech to ensure compliance with community guidelines.
  • Classify and evaluate content based on established policies.
  • Identify and report inappropriate content or policy violations to the necessary teams.
  • Provide insights on content trends and user interactions to refine moderation strategies.
  • Collaborate with team members to enhance content moderation processes.
  • Stay informed about company policies related to content moderation and community engagement.

Requirements

Job Skills

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Solutions Consultant with Czech and English

posted by: spj_bot

Mercier Consultancy MD is seeking a talented Solutions Consultant who is fluent in both Czech and English. This critical role will involve working directly with our clients to understand their needs and provide them with effective solutions that elevate their business operations. We are looking for a passionate individual who thrives in a dynamic environment and is eager to contribute to our clients' success.


Key Responsibilities

  • Identify client requirements through engaging discussions to understand their specific business challenges.
  • Design and propose tailored solutions that optimally address client needs.
  • Deliver insightful consultations and recommendations to improve client processes and outcomes.
  • Coordinate with internal teams to ensure timely and successful implementation of solutions.
  • Facilitate training and support to ensure clients effectively utilize our products and services.
  • Stay updated with industry trends and continuously enhance your expertise to provide high-quality service.

Requirements

Job Skills

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Digital Trust and Safety Specialist with Czech and English

posted by: spj_bot

Mercier Consultancy MD is seeking a skilled Digital Trust and Safety Specialist fluent in both Czech and English. In this vital role, you will be responsible for ensuring the safety and integrity of our online platforms. You will help protect users from malpractices and maintain a trustworthy environment by monitoring content, handling incidents, and implementing safety measures.


Key Responsibilities

  • Monitor user interactions and content on our platforms to identify and address potential violations of community standards.
  • Conduct thorough investigations into reported issues, analyzing evidence and determining appropriate actions.
  • Collaborate with cross-functional teams to develop policies and practices that enhance digital trust and safety.
  • Prepare and present detailed reports on safety incidents and insights to leadership teams for strategic decision-making.
  • Stay updated on digital safety trends, threats, and best practices to proactively enhance security measures.
  • Engage with users to inform them about safety protocols and promote community awareness regarding digital safety.

Requirements

Job Skills

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Czech Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing exceptional support to customers. You will engage with clients in Czech, assisting with their telecommunications inquiries and ensuring they have a positive experience.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Czech.
  • Assist customers with account management, billing inquiries, and service changes.
  • Provide accurate information regarding product features, promotions, and service availability.
  • Resolve customer complaints and technical issues promptly to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with internal teams to improve service delivery and customer experiences.
  • Stay informed about new products, services, and industry developments to provide relevant information to customers.

Requirements

Job Skills

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