Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to offer exciting Italian speaking job opportunities in Greece, complete with a fully paid relocation package! This is your chance to move to a vibrant country while utilizing your Italian language skills in a dynamic work environment. Positions are available in various sectors, with a focus on delivering excellent customer service and support to Italian-speaking clients.

Key Responsibilities

• Provide exceptional support to Italian-speaking customers through various communication channels, including phone, email, and chat.
• Assist clients with product inquiries, order management, and resolving any service-related issues.
• Document and maintain accurate records of customer interactions in our CRM system.
• Work collaboratively with cross-functional teams to enhance customer experience and address client concerns.
• Stay updated on product offerings and industry trends to provide informed assistance.
• Participate in training and professional development initiatives to continuously improve service quality.

Requirements

Mercier Consultancy MD is excited to announce multiple Czech Speaking job opportunities in Greece! We are offering a fully paid relocation package for candidates eager to immerse themselves in a new culture while leveraging their language skills in a dynamic work environment. As part of our team, you will engage with Czech-speaking clients across various roles, providing excellent customer service and support in a thriving industry.

Key Responsibilities

• Communicate effectively in Czech with clients through various channels including phone, email, and live chat.
• Address customer inquiries, providing information and solutions to enhance their experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with team members to ensure a seamless service delivery and customer satisfaction.
• Assist with administrative tasks and reporting as required to support operational efficiency.
• Stay updated on products/services and industry changes to better assist clients.

Requirements

Mercier Consultancy MD is offering an exciting opportunity for Swedish-speaking individuals seeking to work in Greece. If you're looking for a career change or adventure, our company provides a fully paid relocation package, allowing you to immerse yourself in a new culture while putting your language skills to use. Join our dynamic team and contribute your expertise in a supportive and collaborative environment.

Key Responsibilities

• Provide customer support in Swedish via various channels, including phone, email, and chat.
• Assist customers with inquiries about products, services, and orders, ensuring a high level of satisfaction.
• Document interactions accurately in our CRM system for quality assurance and reporting.
• Address and resolve customer complaints in a professional manner, providing effective solutions.
• Engage with internal teams to streamline processes and improve the customer experience.
• Stay informed about product offerings, updates, and promotions to deliver accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer Spanish Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to start a fulfilling career while embracing a new culture in beautiful Greece. We are seeking motivated individuals who are fluent in Spanish and eager to contribute to our team's success across various roles within our company.

Key Responsibilities

• Engage with Spanish-speaking clients and customers, providing excellent service across multiple channels (phone, email, live chat).
• Assist with inquiries related to products, services, and any other relevant information.
• Document customer interactions and ensure accurate data entry in our CRM systems.
• Identify and resolve customer issues promptly, ensuring a seamless experience.
• Collaborate with diverse teams to enhance service delivery and efficiency.
• Stay updated on company products, services, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Spanish speaking job opportunities in Greece! We are looking for enthusiastic individuals who are fluent in Spanish and eager to start a new career adventure in a beautiful European location. This position includes a fully paid relocation package, making it easier for you to transition to your new role and life in Greece. You will become part of a supportive work environment while helping our clients achieve outstanding customer experiences.

Key Responsibilities

• Provide top-notch customer support in Spanish across various channels, including phone, email, and chat.
• Assist customers with inquiries, complaints, and requests related to our products and services.
• Document customer interactions and maintain accurate records within our CRM system.
• Resolve customer issues efficiently and professionally to ensure maximum satisfaction.
• Work collaboratively with team members and other departments to enhance service delivery.
• Stay updated on product offerings, promotions, and company policies to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Spanish Speaking Jobs in Greece with a fully paid relocation package! This is a unique chance to live and work in a beautiful country while applying your language skills in a professional setting. We are looking for passionate individuals who are eager to contribute to our customer support and service teams, providing exceptional assistance to our Spanish-speaking clients.

Key Responsibilities

• Engage with customers in Spanish to resolve inquiries, provide information, and assist with a variety of requests.
• Support clients through phone, email, and live chat channels, ensuring satisfaction and a positive experience.
• Document customer interactions accurately and effectively using our CRM system.
• Troubleshoot and provide solutions for customer issues, escalating complex cases when needed.
• Collaborate with team members and other departments to improve customer service processes.
• Stay updated on product offerings, service enhancements, and relevant policies to better assist customers.

Requirements

Mercier Consultancy MD is excited to invite applications for the role of Portuguese Sales Representative with a leading software company located in the beautiful city of Athens, Greece. This is a perfect opportunity for driven individuals who are fluent in Portuguese and have a passion for technology and sales. As a Sales Representative, you will engage with customers to promote innovative software solutions designed to enhance their business operations.

Key Responsibilities

• Identify and establish connections with potential clients through various outreach channels, including phone calls and emails.
• Communicate the features and benefits of the software products effectively, helping clients make informed purchasing decisions.
• Meet or exceed individual sales targets while contributing to the overall achievements of the sales team.
• Monitor industry trends and competitor offerings to suitably adjust sales strategies.
• Collaborate with marketing and customer support teams to ensure a premium customer experience throughout the sales process.
• Engage in ongoing training to stay current on product updates and market developments.

Requirements

Mercier Consultancy MD is excited to offer a position for a Polish Customer Support Specialist, allowing you to work remotely from Greece with relocation included! This is an incredible opportunity for individuals who are fluent in Polish and are dedicated to providing outstanding customer service. As part of our team, you will assist Polish-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities

• Provide high-quality customer support to Polish-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently, ensuring high levels of satisfaction.
• Accurately document all customer interactions and follow up as needed.
• Collaborate with team members to escalate and resolve complex issues.
• Maintain up-to-date knowledge of product offerings and company policies.
• Participate in regular training sessions to improve service skills and product knowledge.

Requirements