customer service

Dutch Customer Support | Automotive Industry - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Support Representative specializing in the Automotive Industry, with a remote work option in Greece. Join our dynamic team and help us deliver exceptional service to our Dutch-speaking clients in the automotive sector while enjoying the beauty and culture of Greece.


Key Responsibilities

  • Provide expert customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
  • Address inquiries related to automotive products, services, and policies accurately and professionally.
  • Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
  • Maintain detailed records of customer interactions within our CRM system.
  • Collaborate with internal teams to deliver comprehensive solutions and improve overall customer experience.
  • Stay updated on automotive industry trends and product knowledge to provide informed assistance.

Requirements

Job Skills

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Dutch Customer Care Advisor - Athens

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Customer Care Advisor in our Athens office! We are seeking enthusiastic and customer-oriented individuals who are passionate about delivering exceptional service to our Dutch-speaking clients. In this role, you will provide assistance and support through various communication channels, ensuring customers receive the help they need promptly and effectively.


Key Responsibilities

  • Offer professional customer support in Dutch via phone, email, and chat.
  • Assist clients with questions related to products, services, and account issues.
  • Maintain detailed records of customer interactions in our CRM system.
  • Efficiently resolve customer complaints and escalate issues when necessary.
  • Work closely with team members to ensure a consistent level of service.
  • Keep up-to-date with product knowledge and company policies to assist customers accurately.

Requirements

Job Skills

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Dutch After Sales Consultant - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch After Sales Consultant to work remotely from beautiful Greece. This role is perfect for individuals who are fluent in Dutch and have a passion for customer service. As an After Sales Consultant, you will be responsible for ensuring client satisfaction after the sale, providing expertise, and facilitating a smooth post-purchase experience.


Key Responsibilities

  • Provide exceptional support to Dutch-speaking clients following their purchase, addressing inquiries and concerns promptly and professionally.
  • Assist customers with product-related issues, ensuring timely resolutions and enhancing their overall experience.
  • Maintain detailed records of customer interactions and follow up to ensure complete satisfaction.
  • Collaborate with other departments, such as sales and technical support, to resolve complex client issues effectively.
  • Gather customer feedback and insights to help improve services and products.
  • Engage in continuous learning to stay updated on product offerings and industry trends.

Requirements

Job Skills

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Danish Travel Consultant With Hospitality Experience - Work Remote In Greece

posted by: spj_bot

Join our innovative team at Mercier Consultancy MD as a Danish Travel Consultant with Hospitality Experience, and take your career to the next level while enjoying the beauty of Greece! This remote opportunity allows you to leverage your hospitality background to provide exceptional travel consultancy services to Danish-speaking clients from the comfort of your home or in the picturesque Greek surroundings.


Responsibilities

  • Assist Danish-speaking clients with their travel inquiries through various communication channels including phone, email, and chat.
  • Utilize your hospitality experience to provide tailored advice on destinations, accommodations, and travel experiences.
  • Create personalized travel itineraries that reflect clients’ preferences and ensure memorable experiences.
  • Manage customer complaints and concerns promptly, demonstrating superior customer service abilities.
  • Document client interactions and preferences in our CRM system for effective follow-up and personalized service.
  • Stay updated with travel industry trends and destination highlights to better assist clients in their planning processes.

Requirements

Job Skills

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Danish Technical Support - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Technical Support Specialist in Athens, Greece. If you have a passion for technology and enjoy helping customers solve their technical challenges, this position is perfect for you. As a key member of our support team, you will assist Danish-speaking clients and ensure they receive outstanding support for their automotive products and services.


Key Responsibilities

  • Provide technical support to Danish-speaking customers through various communication channels, including phone, email, and chat.
  • Analyze and troubleshoot technical issues related to automotive products, offering timely solutions.
  • Educate customers on product specifications, features, and technical functionalities.
  • Maintain accurate records of customer interactions and issue resolutions within the support system.
  • Collaborate with internal teams to escalate and address more complex issues effectively.
  • Stay updated on the latest automotive technologies and industry trends to provide high-quality support.

Requirements

Job Skills

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Danish Customer Support Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Specialist to join our team in Athens. This role is perfect for individuals who are fluent in Danish and have a passion for providing outstanding customer service. As a part of our support team, you will assist Danish-speaking customers, ensuring their inquiries are addressed efficiently and effectively.


Key Responsibilities

  • Provide exceptional customer support to Danish-speaking clients via phone, email, and chat.
  • Resolve customer inquiries and issues with professionalism and a strong customer focus.
  • Document customer interactions accurately to ensure a seamless workflow.
  • Collaborate with internal teams to escalate and resolve more complex issues as needed.
  • Stay knowledgeable about products and services to provide accurate information to customers.
  • Participate in training and development sessions to improve service quality and personal skills.

Requirements

Job Skills

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Danish Customer Support Representative for Online Store - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Danish Customer Support Representative for our online store, offering a remote position based in Greece. If you thrive in a customer-focused environment and have a knack for solving problems, this role is perfect for you. You will be responsible for supporting our Danish-speaking customers and ensuring they receive an outstanding shopping experience.


Key Responsibilities

  • Deliver excellent customer support to Danish-speaking clients through different communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding order status, product information, and user accounts.
  • Quickly and effectively resolve customer complaints and issues to optimize their shopping experience.
  • Maintain comprehensive records of customer interactions and feedback for future reference.
  • Collaborate with other teams to resolve complex customer issues when necessary.
  • Stay informed about new products, promotions, and policy updates to provide accurate information to customers.

Requirements

Job Skills

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Danish Customer Support Consultant - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is looking for a motivated Danish Customer Support Consultant to join our team in a remote capacity based in Greece. This exciting opportunity allows you to assist Danish-speaking customers, providing them with outstanding support and solutions that enhance their experiences with our services.


Key Responsibilities

  • Deliver high-quality customer support to Danish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries regarding products, services, and technical issues.
  • Resolve customer complaints and challenges while maintaining a positive attitude.
  • Document all customer interactions for follow-up and process improvement.
  • Work closely with internal teams to address customer needs and improve service offerings.
  • Stay current on product knowledge and company policies to effectively assist customers.

Requirements

Job Skills

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Czech Travel Consultant - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Czech Travel Consultant and work remotely from the stunning backdrop of Greece! In this exciting role, you will support Czech-speaking clients in planning their dream travels, providing personalized service and expert travel advice from the comfort of your own home or a beautiful Greek locale.


Key Responsibilities

  • Communicate with Czech-speaking clients through various channels to assist them with their travel inquiries and bookings.
  • Provide tailored recommendations on travel destinations, packages, and accommodations based on individual client preferences.
  • Create customized travel itineraries that ensure an unforgettable travel experience for every client.
  • Address and resolve customer concerns and inquiries promptly and professionally.
  • Maintain accurate documentation of client interactions in our CRM system for seamless service and follow-up.
  • Stay informed about travel trends and destination highlights to enhance client engagement and recommendations.

Requirements

Job Skills

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Czech Customer Support Consultant - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for a dedicated Czech Customer Support Consultant to join our team in Athens. In this role, you will provide exceptional support to our Czech-speaking clients, assisting them with their inquiries and ensuring they have a positive experience with our services.


Key Responsibilities

  • Offer excellent customer support to Czech-speaking clients via phone, email, and chat.
  • Address a wide range of inquiries, including questions about products, services, and account management.
  • Resolve customer issues proficiently while maintaining a high level of customer satisfaction.
  • Document interactions for quality assurance and future reference.
  • Collaborate with other departments to ensure efficient problem resolution.
  • Keep current on product knowledge and service updates to effectively support customers.

Requirements

Job Skills

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