Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Payor Relations Administrator works alongside market access and the revenue cycle management team. They are responsible for completing payor applications of interest, credentialing, revalidations, and enrollments with contracted and non-contracted payors. The Payor Relations Administrator will work interdepartmentally and ensure as a primary responsibility there are no impacts to revenue based on unfulfilled payor enrollment requests.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a QA Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Create and execute manual test cases based on functional specifications
• Build and maintain test plans in Zephyr (JIRA)
• Identify, log, and track defects in JIRA; verify fixes and perform retesting
• Validate user stories against acceptance criteria
• Collaborate closely with Product and Development teams using a Shift-Left approach
• Participate in daily stand-ups and sprint ceremonies
• Support test automation efforts and contribute to CI/CD pipelines
• Perform smoke, regression, and production testing

What you need to succeed in this role:

Mercier Consultancy MD is excited to announce opportunities for Norwegian-speaking professionals seeking to thrive in Greece! We offer fully paid relocation packages to help you embark on this exciting journey while integrating into a thriving work environment. As part of our team, you will have the chance to develop your career while enjoying the beautiful lifestyle that Greece has to offer.

Key Responsibilities

• Engage with Norwegian-speaking customers through various communication channels, providing excellent support and assistance.
• Address inquiries related to products, services, and account management with professionalism and expertise.
• Document customer interactions and feedback in our CRM system to ensure effective follow-up and resolution.
• Identify and escalate complex issues to relevant teams for prompt resolution.
• Cultivate strong relationships with clients to enhance customer satisfaction and loyalty.
• Stay informed about product updates and operational procedures to provide accurate information and support.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for German speakers looking to take their career to Greece! We offer a fully paid relocation package, making this the perfect chance to explore a new country while advancing your professional journey. In our customer care roles, you will engage with German-speaking clients and provide exceptional service across various sectors.

Key Responsibilities

• Communicate with customers in German via multiple channels including phone, email, and live chat.
• Assist customers by addressing inquiries, providing product support, and resolving issues efficiently.
• Document customer interactions and feedback accurately in our CRM system for continuous improvement.
• Easily navigate and promote our product offerings to enhance customer experience.
• Collaborate with team members to identify and implement process improvements.
• Maintain knowledge of company offerings, policies, and industry trends to better assist customers.

Requirements

Join the team at Mercier Consultancy MD as a German Speaking Content Moderator for Social Media in the vibrant city of Athens, Greece! This exciting opportunity allows you to work in a culturally rich environment while helping to ensure a safe and enjoyable online experience for users. As a Content Moderator, you will review and manage user-generated content on various social media platforms to ensure it aligns with our community guidelines and policies.

Key Responsibilities

• Moderate and evaluate user-generated content in German to ensure compliance with social media community standards.
• Assess and classify content based on established moderation policies.
• Identify and report inappropriate content or violations to the relevant departments.
• Provide insights on content trends and user engagement to optimize moderation strategies.
• Collaborate with team members to enhance moderation procedures and practices.
• Stay up-to-date with company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to announce an opening for a German Speaking Content Moderator to join our team in the stunning city of Athens, Greece! This position comes with a fully paid relocation package, allowing you to immerse yourself in a rich cultural experience while working in a dynamic online environment. As a Content Moderator, your primary role will be to evaluate and manage user-generated content, ensuring that it complies with our community guidelines and provides a safe environment for our German-speaking users.

Key Responsibilities

• Moderate and assess user-generated content in German to ensure compliance with community standards.
• Classify and evaluate content based on established moderation policies.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user interactions to improve moderation strategies.
• Collaborate with colleagues to enhance content moderation processes and practices.
• Stay updated on company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Finnish-speaking job opportunities in Greece, complete with a fully paid relocation package! We are seeking enthusiastic candidates who are fluent in Finnish and are eager to embrace a new adventure while developing their careers in a dynamic environment. This is an excellent opportunity to join our passionate team and help us deliver exceptional service to our Finnish clients.

Key Responsibilities

• Provide top-tier customer support in Finnish, addressing inquiries across various communication channels.
• Assist customers with product information, account management, and resolving issues to enhance their experience.
• Document customer interactions and feedback in our CRM system to ensure quality service.
• Work collaboratively with team members to identify trends and improve customer support processes.
• Stay up-to-date with product knowledge and company policies to effectively assist clients.
• Contribute to creating a positive environment and enhance team spirit in the workplace.

Requirements

Are you passionate about social media and ensuring a safe online environment? Mercier Consultancy MD is on the hunt for a Dutch Speaking Content Moderator to join our vibrant team in Athens, Greece! In this engaging role, you will be at the forefront of moderating user-generated content for social media platforms, ensuring that our community guidelines are met while providing a positive experience for our Dutch-speaking users.

What You'll Do

• Review and moderate user-generated content in Dutch on social media platforms to ensure it aligns with our community standards.
• Classify and assess content according to our established policies and guidelines.
• Identify and report any inappropriate or harmful content, ensuring quick action is taken.
• Provide valuable insights regarding content trends and user engagement to help improve our moderation practices.
• Work collaboratively with a team of dynamic professionals to refine our community engagement strategies.
• Stay in the loop with the latest community guidelines and company policies to bring your best every day!

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Danish speakers looking to relocate to Greece! We are committed to providing a fully paid relocation package as part of your transition to join our vibrant team. This is an excellent opportunity for individuals who are passionate about customer service and are eager to work in a dynamic environment.

Key Responsibilities

• Provide exceptional customer service support in Danish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, providing accurate information about products and services.
• Resolve customer complaints and issues efficiently while ensuring a high level of satisfaction.
• Document customer interactions and maintain records in our CRM system.
• Collaborate with team members and other departments to address complex customer needs and improve service processes.
• Stay informed about industry trends and company offerings to enhance the customer experience.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Danish Speaking Content Moderator focused on social media to join our team in Athens, Greece! In this role, you will oversee and ensure that user-generated content on various social media platforms adheres to our community standards. This is an excellent chance to work in a lively city rich in history while helping to create a positive and safe online environment for our Danish-speaking users.

Key Responsibilities

• Monitor and moderate user-generated content in Danish on social media platforms to ensure compliance with community guidelines.
• Review and evaluate content, making decisions based on established policies.
• Identify and report inappropriate content or policy violations to the relevant teams.
• Provide feedback on content trends and user interactions to improve moderation strategies.
• Collaborate with team members to enhance moderation processes and user engagement.
• Stay updated on company policies and best practices related to social media content moderation.

Requirements