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French Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for French Speaking Customer Service Representatives in the insurance industry. This role is perfect for individuals who are passionate about helping customers navigate their insurance needs and have a strong background in customer service. As a key member of our team, you will assist clients in understanding their insurance policies, processing claims, and resolving any inquiries in a professional and friendly manner.


Key Responsibilities

  • Respond to customer inquiries regarding insurance products, policy details, and claims processes via phone, email, and chat in French.
  • Provide clear explanations and guidance to help clients make informed decisions about their insurance needs.
  • Assist customers in filing claims and troubleshooting issues related to their policies.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with insurance adjusters and underwriters to facilitate timely resolution of claims.
  • Stay updated on insurance regulations and product offerings to provide accurate information to clients.

Requirements

Job Skills

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CFO (Investment Round & IPO)

posted by: spj_bot

We are looking for a skilled and detail-oriented CFO IPO to join our team and lead financial strategy, ensuring full readiness for IPO and strong positioning with investors and platforms in the fast-moving investment and capital markets space.

Responsibilities:

    1. Financial Strategy and Planning
      — Lead the full pre-IPO and IPO cycle — from internal readiness to listing.
      — Build financial models, business plan, and rolling forecasts; define capital structure, fundraising targets, use of proceeds, and KPIs.
    2. Financial Management
      — Own budgeting, cash flow, treasury, and management reporting.
      — Run monthly close and consolidation; prepare board materials.
    3. Work with Investors and Partners
      — Produce investor materials — deck, teaser, data room.
      — Manage relationships with investors, underwriters, and exchanges; drive pipeline and follow-ups.
    4. Compliance and Regulations
      — Coordinate audit, legal, and disclosures to meet listing requirements.
      — Ensure compliance with IFRS/GAAP, governance standards, and market rules; handle due diligence responses.
    5. Financial Processes and Automation
      — Standardize and automate FP&A and reporting.
      — Implement BI and ERP/CRM integrations.
    6. Risk Management
      — Identify financial, operational, and regulatory risks.
      — Set mitigation plans, controls, and continuous monitoring.

    Job Skills

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