Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service and Technical Support Advisor based in Greece. This role is perfect for individuals passionate about customer service and technology who thrive on helping others. As a part of our dedicated team, you will provide support to Dutch-speaking customers, assisting them with inquiries and technical issues related to our products and services.

Key Responsibilities

• Provide exceptional customer service support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve customer technical issues and inquiries promptly and efficiently.
• Guide customers through troubleshooting processes and enhance their understanding of products and services.
• Document all customer interactions accurately in the CRM system to ensure seamless follow-up and support.
• Collaborate with technical teams to address complex issues and improve overall service delivery.
• Stay updated on product knowledge, industry trends, and technical developments to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Customer Delight representative for Social Media based in Greece, with paid relocation! This position is perfect for individuals who are passionate about social media and customer engagement. You will be responsible for providing top-notch support while creating delightful experiences for our Dutch-speaking community across various social media platforms.

Key Responsibilities

• Engage with customers on social media channels, responding to inquiries and resolving issues promptly.
• Create and share engaging content that encourages interactions and strengthens our online community.
• Monitor social media trends and customer feedback to continuously improve service delivery.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with the marketing and product teams to ensure alignment in messaging and promotional campaigns.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Advisor Solutions Specialist in beautiful Greece! This role comes with fully paid relocation, offering you a fantastic opportunity to join our innovative team in a culturally rich environment. As a Solutions Specialist, you will play a crucial role in assisting our clients by providing them with strategic advice and tailored solutions that enhance their business operations.

In this role, you will leverage your expertise to engage with Dutch-speaking clients, understanding their needs and delivering exceptional support. If you are passionate about technology and excel in a customer-focused environment, we would love to hear from you!

Key Responsibilities

• Engage with clients to comprehend their challenges and provide strategic solutions.
• Deliver presentations and training sessions to clients on our products and services.
• Work closely with cross-functional teams to ensure seamless implementation of solutions.
• Act as a trusted advisor, offering insights and recommendations to optimize client satisfaction.
• Gather and analyze client feedback to continuously improve service delivery.
• Stay informed about industry trends and advancements in technology to better serve our clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for a renowned Global Casualwear Brand, located in Greece! This is a fantastic opportunity for individuals who are enthusiastic about fashion and committed to providing excellent customer service. In this role, you will assist customers in navigating their shopping experiences and resolving any inquiries related to our casualwear offerings.

Key Responsibilities

• Deliver high-quality customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with product inquiries, order placement, returns, and exchanges.
• Resolve customer complaints and provide solutions to enhance their shopping experience.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Collaborate with other teams to improve service delivery and product knowledge.
• Stay informed about the latest fashion trends and our product offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Customer Support Representative fluent in Danish, with a fully paid relocation package to Bulgaria. This role presents the perfect opportunity for dedicated individuals to enhance their customer service skills while living in a beautiful and culturally rich country.

Key Responsibilities

• Provide high-quality customer support to Danish-speaking clients across various channels, including phone, email, and chat.
• Respond to customer inquiries regarding products and services in a timely and professional manner.
• Resolve customer issues and complaints efficiently to ensure a high level of satisfaction.
• Document customer interactions accurately in our CRM system for better service delivery.
• Collaborate with different departments to provide comprehensive solutions to customer needs.
• Stay updated on product knowledge to enhance the quality of support provided.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Customer Service Representatives who speak Irish to work in beautiful Bulgaria. This role comes with a fully paid relocation package, making it easier than ever to embark on a new adventure while providing exceptional service. The ideal candidate will be passionate about customer support and ready to thrive in a multicultural environment.

Key Responsibilities

• Manage customer inquiries in Irish via phone, email, and chat, providing top-notch service and support.
• Assist customers with product information, troubleshooting, and service-related inquiries.
• Resolve customer complaints in a timely and professional manner, ensuring satisfaction.
• Document all customer interactions accurately within the CRM system.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product updates and industry trends to provide accurate assistance.

Requirements

We are seeking a highly experienced professional to lead presales, solution architecture, and project management for our Egypt office. This role will play a critical part in driving customer success, technical excellence, and delivering outstanding projects.

Requirements

Responsibilities:

1-     Presale function:

·        Collaborate with the sales team to identify customer needs and propose Atlassian-focused solutions (Jira, Confluence, Bitbucket, etc.).

·        Conduct product demonstrations, proofs of concept, and workshops tailored to client use cases.

·        Prepare and deliver compelling RFPs, RFIs, and technical proposals that align with customer requirements.

·        Stay informed about the latest Atlassian tools, features, and integrations to advise clients on the best-fit solutions.

2-     Solution Architect function:

·        Design scalable, secure and efficient solutions around Atlassian tools for cloud and data center instances of Jira, Service Management, and Confluence platforms, others (Atlassian platform).

·        Guide solution design, architecture, implementation, automations, and integrations across Atlassian platform.

·        Work with internal customers to identify their Atlassian needs, promote best practices, and actively design the architecture of Atlassian solutions.

Mercier Consultancy MD is excited to offer fantastic Swedish Speaking Customer Service positions in the stunning country of Greece, inclusive of a fully paid relocation package! This is a wonderful opportunity to further your career while soaking in the rich culture and breathtaking scenery that Greece provides.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize the growth and satisfaction of our employees. Become a part of our dedicated team, where your contributions will directly impact our customers' experiences and overall service quality.

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in navigating our products and services, providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure high satisfaction levels.
• Accurately document customer interactions and follow up to ensure all needs are addressed.
• Collaborate with team members and other departments to enhance service delivery and improve customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer rewarding Danish Speaking Customer Service positions in the magnificent country of Greece, complete with a fully paid relocation package! This is an incredible opportunity to enhance your career in a vibrant and culturally rich environment.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a supportive and inclusive work environment. Join our dynamic team and contribute to providing exceptional customer service while enjoying a unique cultural experience in Greece.

Key Responsibilities

• Deliver top-quality support to Danish-speaking customers through various channels including phone, email, and chat with a focus on professionalism and friendliness.
• Guide customers in navigating our products and services by providing clear and helpful information.
• Swiftly resolve customer inquiries and complaints to maintain high levels of customer satisfaction.
• Accurately document customer interactions and conduct timely follow-ups to ensure all needs are addressed.
• Collaborate with team members and other departments to enhance service delivery and customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer outstanding Croatian Speaking Customer Service positions in the stunning country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the vibrant culture and breathtaking scenery Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize our employees and foster a collaborative and supportive work environment. You will become an integral part of a dynamic team dedicated to delivering exceptional service and ensuring client satisfaction.

Key Responsibilities

• Provide exceptional customer support to Croatian-speaking clients through various channels, including phone, email, and chat, ensuring a friendly and professional tone.
• Assist customers in understanding our products and services by delivering clear and informative guidance.
• Address and resolve customer inquiries and complaints swiftly to ensure high levels of satisfaction.
• Accurately document customer interactions and follow up to ensure their needs are fully met.
• Collaborate with team members and other departments to improve service delivery and customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements